Matthew Dugan Email & Phone Number

Phoenix, Az, Us

Phoenix, Az, Us

Monroe, Louisiana , Us

Leader and coach of 17 FTEs.Wide scope of R&R including Lumen Digital Platform, Lift-N-Lay, Network Optimization, and Innovation Pod.Drive revenue via NaaS On-Demand, ExaSwitch (AWS, Azure), Metro 3.0 BGP-LU, Edge Compute, Internet, Ethernet, and VPN products.Achieve significant cost optimization via network device decommissioning, third party circuit disconnections, rack unit space, and amperage recovery.Develop and present complex KPI, Business Review, project datasets and visualizations throughout leadership levels.Represented two Directors and their direct reports (~80) on a small Cheetah Team. Captured financial information, project types and throughput, and level of effort measurements. Observed potential connected outcomes by collaborating with Cheetah Team partners. Presented most valuable connected outcome to Senior Leadership and achieved approval for pursuing the solution.Created an Innovation Pod within the overall team to address all scripting, Itential development and creative automated solutions for opportunities within the Planning and Implementation org.Successfully earned Dare To Lead certification via book club and 12-week formal coursework.

Monroe, Louisiana , Us

Key Engineer in a small team that brought a new flagship Edge Compute Platform into production networks.First point of contact for emerging technologies and point of contact for legacy technologies for IP Core engineering teams and adjacent non-technical teams.

Monroe, La, Us

Promotion to Senior Network Implementation Engineer on July 1, 2019.Expertly engineer configurations on all devices implemented into CTL owned Autonomous Systems.

Monroe, La, Us

Promotion to Senior Network Planning Engineer on 11/18/18.Expeditiously engineered multiple TB capacity growth throughout the CTL owned networks in support of HBO's Game of Thrones traffic.Convey my expertise with the Telecom industry into DeVry University curriculum updates, as a National Advisory Committee member.Point of contact for the Network Planning teams, and the Network Deployment Engineer teams.Coach those teams, along with other adjacent teams, to fully reach their technical/professional abilities.Provide in-depth technical training to three adjacent departments.Continually scan the various Autonomous Systems we own, looking for congestion, poor configurations, overall inefficiencies, etc.Utilizing that information to create a business case, variable budget, and initiate a project to optimize the network issues discovered.Collaborate with multiple teams to create MOPs, configs, etc. and then complete the solution to the network problems.New role has no "lane markers". So, I jump into whatever team is having issues with optimizing the networks, and bringing new devices onto the networks.

Monroe, La, Us

SME point of contact for combined company (Level3 and CTL); for all aspects of device configurations.Expertly crafted and deployed configurations on [12] live-traffic NOKIA 7750 routers in North America and Asia; to mesh with the CTL Global Security Team's new Radware DefensePro devices (Flagship DDoS Mitigation Platform).Mentored Engineer I and Engineer II teammates, as well as, colleagues from adjacent departments.Liaison between Architecture and Operations, to expeditiously and accurately bring new platforms/routers/switches and more; into multiple Autonomous Systems.

Monroe, La, Us

CenturyLink acquired Level 3 Communications on November 1st, 2017.Applied my expertise, alongside integration teams, to determine the best route(s) forward with merging [4] major Autonomous Systems.SME/Primary role in deployment of brand new Triple-Hybrid (Three Autonomous Systems) Route-Reflectors in Honolulu, Hawaii.SME/Primary role in deployment of brand new Virtual Point of Presence (VPOP) in Shenzhen, China and Manila, Philippines.Precisely engineered a 16-part Method of Operating Procedure (MOP) that culminated with Technicians deploying the first Juniper 100G MPC7E card, in any of CTL's four major Autonomous Systems.

Broomfield, Colorado, Us

Trusted leader of ten colleagues, providing upper management and stakeholders with quantifiable increases in productivity/revenue generation.Instrumental in long-term engineering project for $600m of revenue growth opportunities with Sprint Voice, leveraging the Voice Complete platform I brought online over the past two years.Technical Lead for Asia-Pacific (APAC) expansion project.Instrumental in Project code name HALO (Upgrade/Re-Build of Juniper Routers in all Level 3 owned Autonomous Systems).SME/Primary role in deployment of Juniper MX104 in various platform roles within AS3356 and AS3549.SME/Primary role in deployment of brand new Enterprise Security Gateway (ESG) solution.SME/Primary role in deployment of brand new VoIP gateway architecture/topology.SME/Primary role in deployment of brand new Cloud Connect solution.SME/Primary role in deployment of brand new security DDoS Mitigation and Flowspec solution.SME/Primary role in deployment of project code name: SATURN (CDN-related).SME/Primary role in triple-hybrid NNI’s between two legacy backbone networks (fGC AS3549, Level 3 AS3356) and newly acquired metro network (fTWTC AS4323).Continually built upon all the knowledge/skills listed in my Network Engineer I position.Effectively managed complex and large-scale projects.Successfully configured and deployed high-profile 100G BBONE, CDN, CORE, and EDGE devices/circuits.Instrumental in introducing the Alcatel-Lucent 7950 chassis to the network.Extremely adept at adjusting to constantly changing project variables, and network environments.Expeditiously and meticulously drafted Method of Operating Procedure (MOP) documents to accompany: new hardware installs, capacity augments, routing protocol alterations, migrations, and many more scenarios.

Broomfield, Colorado, Us

Primarily responsible for configuring and deploying routers/switches/gateway devices/network management devices (Accedian, Alcatel-Lucent, Brocade, Cisco, FORCE 10, Juniper and Overture).Daily use of knowledge in SR-OS (TiMOS), IOS/CatOS, IronWare OS, JunOS, SONET, TCP/IP, BGP, IS-IS, OSPF(3), VPN, LAGs, EtherChannel, 802.1Q, Spanning Tree Protocol (STP), OC-192, OC-48, OC-12, OC-3/DS3/T3, OC-1/DS1/T1, OSI Model, ICMP, TCP/UDP, TFTP/SCP, SSH, ACL's, Fiber Optics, Ethernet, Content Delivery, and many other WAN/LAN technologies/protocols.Successfully engineered circuits, hardware augments and capacity augments; on the core, distribution and edge of the network.Extrapolated data from topologies to enhance integration and revenue-generating projects.Efficiently managed complex small, medium and large scope projects from beginning to end and ensure the team meets goals, dates, and timelines.Exemplified the ability to make decisions outside of guidelines on utilization of capacity/equipment within projects.Effectively coordinated with other groups regarding any scope deviation that may arise with ongoing projects. Quickly defined solutions after identifying problems on complex systems.

Stamford, Ct, Us

Earned a Starwood University Bachelor's Degree.Successfully led the security department of seven employees.Completed tasks and projects assigned to me within given time constraints.Assisted upper management with daily operations decisions.Coached under-performing employees and provided an environment for all employees to reach their potential.Ensured proper training was provided to new-hires.Ensured that the security department contributed to a high guest satisfaction index rating.

Stamford, Ct, Us

Assisted Director of Security with projects and long-term goals for the department.Ensured daily operations were safely and securely conducted.Performed cross-training in front office, bellman, call center and housekeeping.

Stamford, Ct, Us

Monitored and reviewed closed circuit surveillance system.Assisted security manager with daily operations and planned for major events.Assisted guests and employees with any request.

Bachelor Of Interdisciplinary Studies (B.I.S.), Sociology And Justice Studies

Bachelor Of Science (B.S.), Network And Communications Management - Cisco Systems Networking Academy

Bachelor'S Degree, Hospitality Administration/Management