Matthew Dumouchel Email & Phone Number

Windsor, ON, CA

Windsor, Ontario, Canada

• Spearheaded the development and execution of a social media small business campaign formembership engagement and new member acquisition opportunities, engaging with thelocal business community, elected officials and.
• Employed innovative outreach strategies, revolving around social media and email marketing,as well as networking events, to expand the organization’s reach and attract diversemembers.
• Collaborated with cross-functional teams to create compelling marketing collateral andpromotional materials to enhance visibility and appeal.
• Developed and delivered persuasive presentations to showcase the value of associationmembership, resulting in a 30% improvement in conversion rates during networking events.
• Utilized CRM systems to track and analyze membership data, enabling data-drivendecision-making and targeted outreach efforts.
• Organized and participated in industry conferences and trade shows to promote theassociation, build partnerships and attract new members.

Windsor, Ontario, Canada

Windsor, Ontario, Canada

• Oversee operations with inventory, marketing and sales on the e-commerce platform
• Purchaser from local and international suppliers
• Managing inventory, routines and procedures of cut floral fields
• Brand ambassador at local events, markets and popups
• Social media management across all relevant platforms

Windsor, Ontario

• Servicing Windsor-Essex as well as Toronto real estate market
• Handling routine contract negotiations for clients
• Customer service management during all stages of a transaction

Windsor, Ontario, Canada

• Provided high-level administrative support to the board of directors, executive team,members of the media and the public.
• Implemented effective risk management strategies, ensuring business continuity duringunforeseen events.
• Collaborated with department heads and executive leadership, serving as a liaison betweenadministrative functions and other key players within the organization.
• Managed the annual operational budget and engaged with departments to reconcileaccounts monthly.
• Responsible for policy formation, management, mitigation and implementation.

Windsor, Ontario

• Cultivated and maintained strong relationships with key clients, serving as the primary pointof conduct for all social media planning and both internal and external communicationstrategies for project launch.
• Drive revenue growth by identifying upsell and cross-sell opportunities with existing clientaccounts and project leaders.
• Formulated industry regulation seminars and compliance requirement courses and engagedwith current and prospective clients to attend.
• Distributed regular invoices and maintained payment terms, in compliance with negotiatedcontract requirements.

Windsor, Ontario

• Set goals that aligned with CFO requests and the Accounting team
• Reconciliation of accounts and oversaw contracted payment negotiation
• Processed and distributed invoices through Quickbooks
• Trained new AR Clerks
• Prepared monthly forecasts and reports
• Other general accounting and clerical duties

Toronto, Ontario, Canada

• Greeted patients and handled intake forms
• Answered email and phone requests
• Scheduled appointments
• Other general clerical duties
• Opening/Closing office procedures

Toronto, Ontario, Canada

• Develop and implement comprehensive communication strategies aligned with product andservice goals.
• Produced compelling content with diverse platforms, including press releases, articles andsocial media posts.
• Managed and curated content for social media platforms, increasing audience engagementby 40% on all social platforms and electronic newsletter open rate.
• Uphold and enhance the organization’s brand image while developing guidelines to ensureconsistent messaging and visual representation.
• Responded to all general inquiries through social media channels, email and phone anddirected to the appropriate practitioner if required.
• Fulfilled all clinical product purchases, including prescribed medical devices as per clinicalmanagement’s requests.

Toronto, Canada Area

• Provided respect and loyalty through consistent and powerful listening to all clients and colleagues
• Negotiated sales contract
• Facilitated walkthrough inspections and other duties as requested by clients
• Processed all necessary documents and agreements to close transactions
• Answered general inquiries through email or phone

Toronto, Ontario, Canada

• Managed a team to complete shift work in a fast-paced environment successfully
• Followed proper protocol and procedures to implement efficiencies in each zone of the cafe
• Assisted team in higher conflict situations, while creating a welcoming environment for both customers and colleagues
• Followed proper food and health safety requirements on a routine basis
• Handled cash deposits, till drops and safe withdrawals in a proficient manner
• Completed training for Assistant Store Manager

Mississauga, Ontario

• Greeted passengers and assisted in travel requests such as check-ins, change flights, seat revisions and baggage payments;
• Followed company-mandated policies to ensure specific traffic flow
• Followed federally governed policies to onboard passengers at gates
• Directed passengers to gates, answered general inquiries and managed to provide service both in English and French

Diploma, Communication And Media Studies, Honours

Activities and Societies: Graphic design and photography A wide variety of studies such as Digital and Film Studies, Film Production.

License, Real Estate

Activities and Societies: Member of the OREA Youth Network

High School Diploma/ French Immersion Diploma