Chief Customer Officer
Current
Jan 2023 - Present
AeroLeads people directory · profile
Matthew Edwards Email & Phone Number
Chief Customer Officer at DefenseStorm | Building a Community of Trust
at
DefenseStorm
1 work email found
@infour.net
7 phones found area 512, 207, 650, and 408
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Chief Customer Officer at DefenseStorm | Building a Community of Trust
Location
Crested Butte, Colorado, United States
Who is Matthew Edwards? Overview
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Quick answer
Matthew Edwards is listed as Chief Customer Officer at DefenseStorm | Building a Community of Trust at DefenseStorm, based in Crested Butte, Colorado, United States. AeroLeads shows a work email signal at infour.net, phone signal with area code 512, 207, 650, 408, and a matched LinkedIn profile for Matthew Edwards.
Matthew Edwards previously worked as Chief Customer Officer at Defensestorm and Customer Success Advisor at Contractbook. Matthew Edwards holds B.S, Computer Science from University Of Southern Maine.
Company email context
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*@infour.net
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Profile bio
About Matthew Edwards
Customer success executive with special expertise in agile management from vision development through execution. Proven ability to increase revenue, retention, customer satisfaction, and employee development. Strong passion for innovative and intuitive process improvement leading to scalable service and support offerings that drive renewals and growth.Specialties: Customer Success, Strategic Planning, Team Development and Mentorship, Cross-Functional Relationship Management, Agile Process Development, Business/Technical Interfacing, Cross-sell/Upsell/Lead Generation, Vision Development and Execution.
Listed skills include Leadership, Cross Functional Team Leadership, Strategic Planning, Networking, and 25 others.
Current workplace
Matthew Edwards's current company
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18 roles
Matthew Edwards work experience
A career timeline built from the work history available for this profile.
Customer Success Advisor
Current
Oct 2023 - Present
Board Member
Current"Where bold Maine coast meets organic farmland." Our eighth generation farmers produce beyond organic products, from seed to shelf, all on our 200 year old farm. We don't outsource a single step in the process to ensure the very purest CBD products are always delivered from our family to yours.
Oct 2018 - Present
Owner
Current
In Four
Consulting for startups and small to medium business focused on Customer Success. Specific focus on how to leverage current and future customers to make informed roadmap, strategic, and service decisions maximizing scale and revenue.
Jan 2009 - Present
Member Of The Byfounders Collective
byFounders is an early-stage venture fund actively investing in tech founders across the Nordics and Baltics. Made up of some of the region's most accomplished entrepreneurs and operators, the byFounders Collective invests in and supports the next generation of globally ambitious founders.
Jun 2021 - Jan 2024
Vp Of Customer Success, Delivery, And Services
Cobalt’s Pentest as a Service (PtaaS) platform is modernizing traditional pentesting. By combining a SaaS platform with an exclusive community of testers, we deliver the real-time insights you need to remediate risk quickly and innovate securely.
Jul 2019 - Dec 2022
Head Of Customer Success
Helping companies streamline their interview process through efficient and effective meetings.
Jan 2019 - Jun 2019
Vp Of Customer Success And Services
May 2017 - Apr 2018
Sr. Director, Customer Success
Mar 2016 - Mar 2017
Director, Customer Success
Responsible for all ShoreTel Account Management and Technical Account Management teams as well as post sale customer success.
Apr 2015 - Mar 2016
Director, Global Tam Sevices
Nov 2014 - Apr 2015
Senior Manager, Global Tam
Nov 2013 - Nov 2014
Director Of Global Support Services
Assisted the VP of Services in building a new global support organization from the ground up. Helped lead a company transition to increased margin and profitability by focusing on building robust, industry leading, customer focused service offerings and support team.
Feb 2013 - Nov 2013
Global Technical Support Manager
Provided team leadership, employee development, process improvement, project shaping/management, and execution for the ShoreTel Technical Assistance Center.
Jul 2011 - Feb 2013
Global Technical Assistance Center Applications Team Lead
Provided technical leadership and assisted with team management of the Technical Assistance Center Applications Team. Established integral cross-functional relationships taking the team to new levels of productivity and skill.
Jan 2010 - Jul 2011
Cto / Senior Systems Administrator / Partner
Network Integration Consultants Sbs, Llc
Oversaw technology operations, management, sales, marketing, customer relations, system design, and project management for a technical consulting firm that also functioned as a value added reseller (VAR).
Jan 2005 - Jan 2009
Senior Network Engineer And Consultant
Network Integration Consultants Sbs, Llc
Designed and implemented client networks and computing environments. Managed end user support and quality control. Supervised full-time and contract technicians.
Jan 2002 - 2005
Computer Consultant
Matthew Edwards Consulting
Carried out assisted and unassisted repairs of computer and network hardware and software at client sites.
Jan 1998 - Jan 2002
1 education record
Matthew Edwards education
-
University Of Southern Maine
FAQ
Frequently asked questions about Matthew Edwards
Quick answers generated from the profile data available on this page.
What company does Matthew Edwards work for?
Matthew Edwards works for DefenseStorm.
What is Matthew Edwards's role at DefenseStorm?
Matthew Edwards is listed as Chief Customer Officer at DefenseStorm | Building a Community of Trust at DefenseStorm.
What is Matthew Edwards's email address?
AeroLeads has found 1 work email signal at @infour.net for Matthew Edwards at DefenseStorm.
What is Matthew Edwards's phone number?
AeroLeads has found 7 phone signal(s) with area code 512, 207, 650, 408 for Matthew Edwards at DefenseStorm.
Where is Matthew Edwards based?
Matthew Edwards is based in Crested Butte, Colorado, United States while working with DefenseStorm.
What companies has Matthew Edwards worked for?
Matthew Edwards has worked for Defensestorm, Contractbook, Schoppee Farm, In Four, and Byfounders.
How can I contact Matthew Edwards?
You can use AeroLeads to view verified contact signals for Matthew Edwards at DefenseStorm, including work email, phone, and LinkedIn data when available.
What schools did Matthew Edwards attend?
Matthew Edwards holds B.S, Computer Science from University Of Southern Maine.
What skills is Matthew Edwards known for?
Matthew Edwards is listed with skills including Leadership, Cross Functional Team Leadership, Strategic Planning, Networking, Project Management, Cloud Computing, Customer Service, and Service Delivery.
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