• Modify/Create PowerShell scripts to automate procedures in Microsoft Azure• Create Windows Server 2016 with Containers server with Hyper-V in Microsoft Azure• Create resource groups, internal networks for resource groups in Microsoft Azure• Lead Kronos 5/6 upgrade from 2003 to 2012 R2 and migration from Fujitsu to Microsoft Azure• Lead Org Publisher migration from Fujitsu datacenter to Microsoft Azure• Assisted in discovery of Fujitsu datacenter Windows servers to prep migrations• Create application web portals using Microsoft IIS 7,8,8.5• Assisted in virtual machine right-sizing using Cloudyn Reporting tool in Microsoft Azure• Backup, Copy and Restore Database, add users, configure database backups SQL 2008,12,14• Lead Sage500 ERP, TrueCommerce ERP, Direct 500 migration from Fujitsu to Microsoft Azure• Set-up Disaster Recovery, Backup Vaults creation and upgrades

• Assist rollout of Kaspersky Anti-Virus, Malware Bytes and system management• Lead in implementing Synology storage, Kaseya remote services• Assist in server maintenance of 73 virtual servers, 12 physical hosts• Lead upgrade ESXi Hosts to latest VMware version• Assist Vcenter upgrade to 6.5• Lead developing on-call, server, maintenance and policy documentation• Assist with employee tech support, RDS, EFI, Windows 7 and 10• Create Powershell scripts

• Lead employee tech support E-Automate, Windows 7 and 10, Lync, SQL• Create images for employee laptops and support tech netbooks, setup IP phones• Create user/admin accounts in AD, Exchange 2010 and network environments• Proficient in vSphere, DHCP, Sharepoint and Group Policy Manager, WSUS maintenance• Lead inventory of servers, Windows 7 Enterprise, Windows server 2003, 2008 and 2012 R2• Create virtual machines/servers, individually maintained 54 virtual servers and four physical hosts• Assist in implementing Sophos Central/Reflexions Cloud email filtering, Freshdesk Ticketing System• Assist in rebuilding server, network environment• Lead testing of Windows 10 implementation, lead discussions on Office 365/AD Azure conversation• Lead in server repair/maintenance, UPS repair • Lead in Office 365 integration

• Performed tech support, Microsoft Windows, scale machines, networking• Led in installing Windows 10 operating system machines• Performed networking cable installation

• Implemented hardware, software and network upgrades • Trained personnel to use electronic medical records software, Windows 7 and 8; Microsoft Office • Addressed hardware and software issues • Consulted and assisted in the procurement of technology equipment

Sales of computers, TVs, mobile phones, appliances, services, solutionsAssisted with Geek Squad services; software issues; hardware issues; custom computers; networking questions; customer issues#1 in sales; Top Gun in services

Customer service/financial consultation for customers; Referrals of new accounts, loans, mortgages; KDS score of 6.9/7 for 2008Conduct deposits and withdrawals from savings and checking accounts, loan payments, order debit cards; Cash handling and balancing teller drawer; Monitoring accounts for suspicious activity; Zero policy violations or balancing errorsATM custodian- perform deposits; replenish cash; balance machine weekly; monitor lost debit cards found in machine; security custodian- ensures that cameras are working and maintain logTrained for Service Manager position- including checking teller work, cash management, balancing vault, cash shipments

Customer service and retention; driving customer satisfaction; ensure that products were checked in, stocked, and priced properlySold software, hardware accessories, and electronics; ranked number 1 in the store for 9 months in a row for salesTechnology consultation; assembled computers from various hardware and software sold to customersDiagnosed issues for customers’ computers and removed viruses and spywareIn-home computer setupsSecurity and performance consultation for customers’ technology purchasesPromoted to corporate sales, involving selling software and electronics to businessesWorked on systems including, custom built computers, Windows 98, ME, 2000, 7Assisted in coaching of sales and repairing of computers. CertificationsA+ (2009 Edition)