Matthew Richard Email & Phone Number

Washington, DC, US

• Manage 30 direct reports across 9 regions & 2 countries to support technology initiatives for 500K member organization
• Led automation of > 40 legacy systems to a single low-code platform (Appian) that enabled access across web browsers & mobile devices
• Implemented SCRUM & Kanban Agile development methodologies leveraging Jira
• Leverage Appian capabilities to roll out iOS & Android apps across multiple platforms & devices
• Consolidated IT support & infrastructure for 9 regional offices to standardize communication platforms, enhance security & remote networking, realize economies of scale, & standardize management of external vendors
• Led change management initiative to migrate from MS Outlook to Google Workspace that included organization-wide training

Falls Church, VA, US

• Supported CIO at U.S. Army Contracting Command in developing business case & analysis of alternative strategies to upgrading multiple contract writing & management systems
• Provided expertise into implementation methodologies, technical architecture design, & industry best practices
• Guided adoption of evaluation methodology, use case design, risk analysis, cost benefit analysis, & program management office design
• Assisted in redesign of legacy IT support model, leveraging ITIL v3 best practices for IT Service Management, & providing guidance on future planning
• Mentored 2 analysts in developing configuration management plans, communication plans, stakeholder management plans, & technical lifecycle refresh plans

US

• Blue Cross Blue Shield (BCBS) of Massachusetts
• Coordinated with BCBS leadership, internal resources, & contractors to align goals & outcomes for project to develop custom actuary tool using ASP.NET, Microsoft SQL Server, Informatica Extract, Transfer, & Load (ETL).
• Managed 10-person team across multiple business groups to document requirements, write custom code, stage testing, & roll out tool to conform to Software Development Lifecycle (SDLC) protocols
• Engaged key stakeholders via bi-weekly status meetings & daily custom status reports using MS ProjectProject Manager, Ingenix Human Capital M&A Integration Team
• Managed human capital software & data integration 3 corporate acquisitions with combined workforce >700 within 8-month time frame
• Led development of integration toolkit in SharePoint consisting of templates, project plans, best practices, & streamlined business process maps

Reston, Virginia, US

• (promoted multiple times to positions of increased scope & responsibility)
• Managed day-to-day project for U.S. Department of the Army Customer Support team valued >$2.9M (Top Secret Department of Defense clearance)
• Led development of project to migrate Missile Defense Agency (MDA) contracts to electronic environment using MS SharePoint portal & Electronic Document Management System (EMS)
• Developed strategy to convert MDA contract group metrics to reporting that increased data integrity, usability, & transparency
• Delivered the pilot on-site training program for SPS Adapter that increased mobile training business opportunities for CACI
• Developed Business Process Management (BPM) solution using Oracle BPM & portal software that facilitated MDA’s ability to integrate with legacy systems

Masters Of Business Administration, Business Strategy

Masters Of Science, Project Management

Bachelor Of Science, Information Technology (Management Information Systems)