Matthew F. Email & Phone Number

Us

Randolph Afb, Tx, Us

- Troubleshoots Cisco routers and switches, and resolves software configuration issues for AWACS block 40/45 testing and development systems preventing software testing delays.- Installed/Updated Juniper router and Dell PowerEdge servers operating the Secret Defense Research and Engineering Network. - Upgrades/Installs hardware and software to meet changing requirements and security needs.- Manages user accounts and ensures cyber training is completed as necessary to strengthen the organizations security posture ensuring compliance with STIGS and CVEs.- Provided system administration of 8 simulation and communications test and training Platform IT systems.- Focal point for vulnerability scanning and cybersecurity compliance the organization.- Analyzes Security Assessment Reports and lead project to implement vulnerability fixes.- Creates System Security Plans using established frameworks within the SP800 series.- Implements network scanning and assessments utilizing ACAS and corrects identified problems.- Knowledgeable in all facets of RMF process. Provides guidance to with User Representatives, ISSM, and ISSO to draft RMF approval packages. Expert knowledge of 8510, SP800-53, CNSSI 1253.- Maintains network operations while maintaining uninterrupted network throughput for 50 Live Mission Simulator Live Intercept Training missions.- Integrates civilian & military air defense sectors via IP networks, Nunio network devices, creating a cohesive realistic training battlespace for approx. 325 battle managers/ saved $8.2M in flying costs.- Augmented staff member training on the ASTi Voisus IP voice system; enhanced mission effectiveness of IP-based radio systems in the test and training environment.

O'Fallon, Illinois, Us

- 20+ years PC experience; strong knowledge of Microsoft Desktop Operating Systems since Windows 95; installs operating systems, hardware, software, and networking.- Provides customer focused Tier I and II hardware and application solutions for 290 applications.- Alarm monitor and proficient Novell NetIQ Operations Center (NOC) 5 operator for 1500+ servers. -- Coordinates incident response to resolve outages/degradation.- Understands SQL database concepts and programming methods; operates Oracle Enterprise Manager to assist customers; unlocks accounts, updating account information, and resets passwords.- Utilize approved tools and processes to open, close, and manage 400 customer service trouble tickets monthly; expert with BMC IT Service Manager (ITSM) application; trained several new employees on ITSM application/company policy- Experienced senior team member that troubleshoots thousands of customer's IT software, hardware, and networking issues annually; strong research decision making experience enhances daily ops.- Analyzes 6,500 Sitescope and Control-M, and vSphere alarms and coordinates website, server, and database recovery actions.- Applies in-depth knowledge of servers and the server environment to support customer processing, applications, and configurations while monitoring VMware vSphere client.-- Analyzes Sitescope, NetIQ, Control-M, and vSphere alert data and makes configuration changes/repairs while monitoring virtual operating environments; notifies Tier II/III as necessary.- Monitors jobs via Control-M enterprise automation ensuring backups are established and maintained according to corporate policy; conducts troubleshooting, backup, and recovery of system files.- Analyzes hardware issues, and validates contracts and asset lists to initiate maintenance response.- Provides UNISYS Tier II support; monitors network activity of UNISYS mainframes -- Executes console commands to troubleshoot and resolve mainframe database issues.

Randolph Afb, Tx, Us

- Security solutions manager with extensive IT experience including Windows 8, 7, Vista, and XP, identity and access management, secure facility design, and access control procedures.- Excellent knowledge business and management principles involved in strategic planning, team/group dynamics, program analysis, and budgeting.- Provide hardware/software support, resolving workstation issues in a networked environment. -- Install and configure hardware, software, printers, and other peripherals -- Maps network drives, peripherals, manage permissions- Managed four department SharePoint 2010 websites, established user accounts, permissions, and utilized workflow applications to create tasks and manage business processes for the Air Force. -- Managed 1000 user permissions and utilized automated SharePoint workflow tracking tools to create and assign tasks, monitor projects, and employee performance for four department SharePoint websites.- Developed/utilized SQL queries using DoD automated data systems, compiled computer-generated reports, and analyze data for for trend analysis. -- Developed metrics and roadmaps and presents analysis to senior managers and executives- Highly motivated, organized, leader who developed peers/subordinates through intense training, team-driven exercises, and personal accountability. -- Maintained a high success rate working on complex projects with challenging deadlines.- Translates leaders' direction into specific tasks and responsibilities and communicates vision into a cohesive product while compiling and presenting quarterly status of resources and training metrics.- Validated inspection/assessment criteria for the Air Force's Management Information Control Toolkit (MICT)

Randolph Afb, Tx, Us

- Provide hardware/software support to 50 users; solved problems reducing system downtime to increase efficiency of IT support staff. -- Provided end user support and resolved workstation issues in a networked environment. -- Install and configure hardware, software, printers, and other peripherals -- Mapped network drives and connects Exchange servers through MS Outlook 2007/2010. -- Trained users on SharePoint task creation/monitoring application.- Administers network permissions as well as the SharePoint administrator for 40 personnel across three divisions.- Assists employees with Windows 7/8 hardware and software troubleshooting to include MS Outlook, Excel, Word, and PowerPoint in a networked environment.- Knowledgeable in design, development and implementation of software applications that meet user requirements.- Plans, manages and provide appropriate documentation and communication through all phases of the software development life cycle to ensure successful implementation of an information technology (IT) project that is on time and within budget.- Managed 5500+ security personnel as a project manager for 15 regional offices in 10 states.- Analyzed and apportioned security employee and equipment requirements to support expeditionary forces and multinational exercises for Department of Defense contingency operations.- Wrote several Statements of Work (SoW) and Performance-based Work Statements (PWS) for contract solicitation and determined best solution to meet requirements within budget. -- Managed simultaneous contracts from solicitation through delivery, valued at 25 million dollars.- Analyzed resources and training capabilities within the division office and provided decision making information to security executives.

Randolph Afb, Tx, Us

- System administrator/engineer for 20 PC network/40 users; Set up satelite nad established satellite link and created distributed star network topology.- Developed and implemented physical security programs preventing the loss of $4.5 billion of Air Force Protection Level 3 assets including classified information, aircraft, personnel, and facilities.- Conducted daily planning, scheduling, implementing and monitoring routine tasks required for daily business operations for 10 person staff.- Engineered two 2 complex Microsoft Access SQL projects including full schema design, data normalization with error checking, as well as, front-end user interface and back-end programming.- Designed 120,000 dollar Emergency Operations Center upgrade contract; provided vital technical knowledge as liaison between users, IT and vendors ensuring optimal performance.-- Program validated 8,000 daily employees’ entry, reduced facility entry time by 93%, and saved 32 employee hours daily; saved tens-of thousands of dollars over 4 years.-- Provided on-site testing, training, and evaluation to ensure system requirements aligned with senior manager and corporate requirements.-- Excellent written and oral communication skills. Wrote extensive 8-hour training solution and conducted training for 80 employees.-- Created technical documentation for database operation which ensured continued operation of database for over 4 years; project scope ensured multi-year use of access control system at two overseas locations.- Designed/programmed MS Access database to normalize data and import 15,000 records from a proprietary data source.- Planned and developed 50 physical security assessments/inspections annually; created reports and presented to senior managers.- Senior security expert within the Emergency Operations Center (EOC); National Incident Management System (NIMS) subject matter expert and certified incident commander.

Master'S Of Science, Information Technology, Cybersecurity

Bachelor Of Science (B.S.), Computer And Information Science

Associate Of Science (A.S.), Police Science