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Matthew Ferrell is listed as Investment Client Operations Support Sr Specialist at Northwestern Mutual, a with 31224 employees, based in Racine, Wisconsin, United States. AeroLeads shows a matched LinkedIn profile for Matthew Ferrell.
Matthew Ferrell previously worked as Retail Inv Ops Spec at Northwestern Mutual and Service Representative at Northwestern Mutual. Matthew Ferrell holds Computer Science from Waukesha County Technical College.
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I am an ICS Operational Support Sr Specialist with over 10 years of customer service experience, including more than 5 years dedicated to team development in sales and customer service. My journey has equipped me with excellent communication skills, strong analytical thinking, and a commitment to agility in navigating change.Throughout my career, I have successfully developed and implemented intake systems that enhance transparency and productivity while reducing duplication and missed tasks. A highlight of my work has been the revitalization of the CA ICS Intern program, transforming it into a robust talent pipeline. This initiative has resulted in an impressive 87.5% conversion rate of interns to full-time employees, underscoring my focus on nurturing future talent.Additionally, I founded ICS Engage, an employee-led engagement program designed to boost morale and re-energize our workforce in the post-COVID environment. My manager recognized my contributions and entrusted me with further leadership opportunities, allowing me to refine the intern program while fostering a culture of collaboration and enthusiasm.I am passionate about driving organizational success through effective team leadership, strategic program development, and a focus on employee engagement. Let’s connect to explore how I can contribute to your organization’s goals!
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Franklin, Wisconsin, United States
Quality Coach for Application Support TeamParticipate in App Support CalibrationsMass Email Communication Projects to Field and ClientsDepartments Retention CoordinatorICS Department PCLAN/Sign-OnLead Intern Program MentorManaging 3 Mentors and 4 InternsProject Coordinator / ManagerICS Engage Chairperson
Franklin, Wisconsin, United States
Mass Email Communications to Field and ClientsDepartments Retention CoordinatorPCLAN / Sign-on-RepIntern Program MentorProject Coordinator / Manager
Greater Milwaukee Area
Mutual Funds Line SupportMutual Fund Trade EntryTrade Correction ProcessingCost Basis AnalysisTax Line Support
Downtown Office - Waukesha Wi
Trained bank employees in day to day operations.Created Manager TrainingTrained Managers and Personal Bankers in Mortgage Applications and Analysis
New Berlin
• Everything listed below in "Teller" with addition to:• Vault Attending• Supervising Tellers• Arranging Branch Outings to engage branch in a team atmosphere.
•Create and provide an excellent customer experience while processing transactions in an efficient and accurate manner.•Provide customers with new and existing products and services and cross-sell when the time is appropriate.•Maintain knowledge of current bank policies and procedures to ensure accurate records and cash controls at all times.•Control confidentiality processes and maintain customer privacy while providing excellent customer service.
Other employees you can reach at northwesternmutual.com. View company contacts for 31224 employees →
Douglas Oechsle
Colleague at Northwestern MutualGreater Minneapolis-St. Paul Area, United States
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Roxanne Boschke
Colleague at Northwestern MutualMilwaukee, Wisconsin, United States
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Gail Loy
Colleague at Northwestern MutualGrand Blanc, Michigan, United States
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JD
James D. Chesney, Clu, Chfc
Colleague at Northwestern MutualSan Diego, California, United States
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DM
Doug Mogck, Clu Ricp Cfp
Colleague at Northwestern MutualValparaiso, Indiana, United States
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JT
Jacob Thompson
Colleague at Northwestern MutualDes Moines Metropolitan Area, United States
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JP
Jonny Padrnos, Cfp®
Colleague at Northwestern MutualGreater Colorado Springs Area, United States
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SH
Sophie Hanson-Rinehart, Cfp®
Colleague at Northwestern MutualJanesville, Wisconsin, United States
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Luis Vargas
Colleague at Northwestern MutualKennewick, Washington, United States
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MO
Maren O.
Colleague at Northwestern MutualWaukesha, Wisconsin, United States
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Started my degree in the Networking Specialist program but moved to the Web and Program Development program after my first semester..
Quick answers generated from the profile data available on this page.
Matthew Ferrell works for Northwestern Mutual.
Matthew Ferrell is listed as Investment Client Operations Support Sr Specialist at Northwestern Mutual.
Matthew Ferrell is based in Racine, Wisconsin, United States while working with Northwestern Mutual.
Matthew Ferrell has worked for Northwestern Mutual, Waukesha State Bank, Target, and Pick 'N Save.
Matthew Ferrell's colleagues at Northwestern Mutual include Douglas Oechsle, Roxanne Boschke, Gail Loy, James D. Chesney, Clu, Chfc, and Doug Mogck, Clu Ricp Cfp.
You can use AeroLeads to view verified contact signals for Matthew Ferrell at Northwestern Mutual, including work email, phone, and LinkedIn data when available.
Matthew Ferrell holds Computer Science from Waukesha County Technical College.
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