Sales Performance Management - Lead the technical and functional business requirements for 50+ Varicent enhancements, including compensation plan changes, seller operations improvements, and transactional processing enhancements, resulting in $10M in cost savings- Develop comprehensive tracking and reporting to address and prioritize 30 data issues, rectifying over $45M in sales compensation discrepancies- Gather business requirements and authored user stories for 75+ system enhancements, leading to strategic compensation plan modifications, improved seller reporting, and $10M in client cost savings- Manage the resolution of over 40,000 commission inquiries across a team of 5, categorizing root causes and assigning detailed action plans, saving 100+ client hours and efficiently closing seller inquiries

Transformation Program Office- Support Transformation Program Office in day-to-day project management of a team spanning 6 Deloitte workstreams and 4+ delivery partners to ensure on-time delivery of committed capabilities and deliverables on a daily, weekly, and monthly basis for a Fortune 10 client- Manage a Hypercare Plan and Seller Support Process to ensure efficient seller support post-release across several key dependency partners for 3,000+ sellers- Develop release management plans and software deployment timelines of seller capabilities, added functionality, and new go-to-market products on a monthly basis

Developed technical solutions to help small businesses in Indiana to create virtual storefronts and digitize their companies due to the coronavirus pandemic

Incorporated end to end software development life cycle to update TurboTax and ProSeries state tax forms and tax rates to improve customer experience and tax accuracyIntegrated and programmed Pennsylvania local earned income tax return into TurboTax to inform 1.6 million customers of state tax regulations and tax responsibilitiesExamined comprehensive tax documents including IRS and State Department of Revenue publications, laws, and statutes to achieve tax compliance and accurate return information

Processed roughly $1 million worth of tax bills for real and tangible property using PTMS (Property Tax Made Simple) and SAP on a month to month basisUtilized PTMS tax software to manage financial data for 300 real estate sites and their values and respective tax bills for the fiscal yearForecasted real and business property tax payment amounts on a monthly basis to ensure payments were made in a timely manner within the discount periodResearched US GAAP and German GAAP principles thoroughly to ensure compliance with federal, state, and local levels