Matthew F. Email & Phone Number

Hartland, Wisconsin, United States

As a Software Business Systems Analyst, I collaborate closely with our internal development and data analysis teams to optimize and streamline workflows. My role focuses on driving innovation and success through effective business analysis techniques, including requirements gathering, process mapping, and stakeholder engagement.By leveraging these techniques, I aim to contribute to continuous product improvement and ensure that our solutions meet the evolving needs of our customers.

Neenah, Wisconsin, United States

As a Business Systems Analyst, I satisfied a pivotal role in bridging the gap between between IT and Business. Improving workflows and collaboration by leveraging modern information technology and use case analysis tools. - Orchestrated the alignment of six core teams, providing guidance and roadmap development to enhance the organization's strategic vision- Facilitated support for 180+ applications and workflows, ensuring customer satisfaction- Technical skills commonly used: System Analysis and Design, Data Visualization, Documentation Skills, Stakeholder Management, Project Management, Integration Technologies

Neenah, Wi

As an Application Support IT Intern, I support a large suite of business applications ensuring proper working order and efficiency to create valuable output. - Analyzed software inefficiencies and applied business solutions to reduce costs by $40,000/year- Used technical evaluation skills to understand data and applied a solution validation matrix to correct software and analytical errors- Supported various levels of IT and organizational disciplines, providing user support and business insights to enhance workflow efficiency and application performance- Learned to support a large suite of software applications while growing a social network through advanced communications and team management skillsThe Application Support IT role encouraged me to expand my skills through years of software support, data analysis, application validation, and team networking. Challenging myself in this role encouraged me to build soft skills such as communication and networking while supporting internal and external clients in a professional manner.

Germantown, Wisconsin

• Inspect vehicles and equipment every week and performed minor repair work• Deliver exemplary service to over 40 customers, encouraging repeat business, and long-term loyalty• Display trustworthiness through independent work results

Hartland, Wiscosnin

• Developed coworker communications and customer satisfactions to improve overall quality of True Value• Worked alongside sales representatives to boost sales by enhancing product presentations• Offered over 100 customers per day top-notch service to maximize sales and satisfaction• Independently trained multiple employees on sales and customer satisfactionsThis position required me to have an extensive knowledge of store products, along with proficient salesman skills. Being an Assistant Yeti Director required me to know inventory, stock, and pricing of all Yeti products.

Sussex, Wisconsin

My first employment opportunity provided me with a work place experienced geared towards customer satisfactions. This job taught me how to work well with others, gave me a better understanding of how businesses function, and allowed me to grow all skills.

Bachelor Of Business Administration - Bba, Information Technology, Graduate

Activities and Societies: Information Systems Club - Marketing Club - Intramural SportsCumulative GPA: 3.6/4.00 Qualified.

Education record

Activities and Societies: Varsity Volleyball (4 years) - Club Volleyball (8 Years)Honor roll 6 of 8 semesters: Overall GPA of 3.70