A talented senior executive, I have established a highly successful career driving transformational initiatives in a wide variety of business environments. Key areas of professional interest for me include marketing, business development, customer engagement and financial management, but I can turn my skills to almost anything if I need to.I am a confident and engaging communicator who can connect with a variety of audiences, explaining complex technical information in an accessible manner. My influential style allows me to effectively negotiate with others and persuade them towards a desired outcome or position. I am also highly skilled at building strong stakeholder relationships that can be leveraged to drive positive business outcomes.With my collaborative approach, I work as part of an accomplished Executive Leadership team to drive strategic and operational planning, with constant focus on continuous improvement. A keen analytical thinker, I develop innovative solutions to complex problems, even when faced with time and resource pressures. I thrive in dynamic environments and enjoy new challenges, issues and projects.As a leader, I am committed to creating a supportive culture for my team and empower my staff to achieve strong results for the business. I pride myself on my ability to not only talk the talk but walk the walk, and I lead by example in everything that I do.Some of my career highlights include:- Implemented revitalised work processes at beCarWise that delivered a 3% month-on-month increase in new business sales, a 25% reduction in task duration and a 75% improvement in task efficiency.- Championed new account management strategies at iNovation/Mylease, which increased the total new client base by between 100% in SA to 600% in NSW.- Managed the launch of Software as a Service (SaaS) for the APAC market at Chevin Fleet Solutions.- Grew the APAC client base at The Resonance Group, with over $1.2 billion in managed assets on the system.- Negotiated substantial government and corporate contracts across The Resonance Group’s APAC region, achieving 220% to target or $2.7 million in total additional sales.I always enjoy connecting with like-minded people on LinkedIn, so if you’d like to know more about me and my work – please feel free to get in touch!
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General Manager OperationsBecarwise Apr 2022 - Aug 2023Sydney, New South Wales, AustraliaDeveloped and implemented transformational strategies to achieve the business’ vision and goals. Managed a team of 8 direct reports and 32 indirect reports, empowering and motivating them to deliver outstanding sales performance. Conducted a comprehensive review of all operational processes, optimising them to enable efficient growth. Identified and activated an opportunity to implement LEAN methodologies that mitigated emerging risks whilst driving improved compliance outcomes. Conceptualised and introduced a staff training schedule, bonus structure, KPIs and merit-based rewards that significantly enhanced people's performance. Provided the Company Directors with expert strategic advice and operational support regarding state-of-operations and emerging risk issues. Championed a customer-centric approach to service delivery that promoted ongoing customer relationships and retention. -
Business Improvement ManagerBecarwise Apr 2020 - Oct 2022Chatswood, New South Wales, AustraliaPlanned and managed an end-to-end review of existing business systems. Delivered expert account and relationship management to key partners, ensuring they remained engaged and connected with the business to build brand loyalty. Pioneered enhanced team-building activities that improved staff engagement and retention. Strategised and introduced pathways to increase new clients and the contract count of existing clients. Revitalised business operation processes, mitigating the risk of human errors and preventing unnecessary rework. Analysed business reporting to provide stakeholders with evidence-based recommendations and insights to improve business performance. Coached, mentored and developed staff, encouraging them to build their careers with the beInformed Group. -
Business Development ManagerBecarwise Dec 2019 - Apr 2020Sydney, AustraliaDefined and activated strategies to increase the total new client count, building on business growth and profitability objectives. Coordinated a comprehensive review of Salesforce requirements, which led to the introduction of lead tracking and monitoring systems that helped optimise sales conversations. Managed a small team of Account Managers, supporting them to develop their capabilities and achieve great results. -
Account Executive / Business Development ManagerAlpha It Solutions Aug 2019 - Dec 2019New South Wales, AustraliaContracted role supporting customers with their digital transformation through SaaS and IaaS offerings. Responsible for new client acquisitions through existing networks, new marketing initiatives and relationship management of clients and Channel Partners. -
Lease Specialist / Nsw State ManagerMylease Sep 2011 - Jul 2019Sydney, AustraliaLed a high-performing team to deliver a range of novated and operating lease services across Australia. Appointed as the primary contact for all NSW clients but held an essential role in increasing the company’s new client base across Australia. Drove a customer-focused culture to ensure brand loyalty and ongoing sales opportunities. Fostered productive working relationships with internal and external stakeholders to drive sales and customer relationship success. Designed and executed tender documents and proposals to maintain existing contracts and secure new business.
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Independent Consultant / Novated LeasingSelf Employed Aug 2011 - Sep 2011Working with Inovation / Mylease.
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General ManagerChevin Fleet Solutions Pty Ltd 2009 - 2010Oversaw all aspects of business operations for a UK-based software company specialising in asset management, compliance and cost analysis. Coached, mentored and led a team of 6 direct and 18 indirect reports, supporting them to deliver outstanding sales results. Negotiated and secured high-value partnerships with clients, including VW Australia, Star Track Express and Sampoerna. Introduced targeted retention strategies to revitalise failing partnerships and promote positive customer connections. Formulated the business’s strategic roadmap, which included pathways to support the achievement of critical business priorities. Managed the entire P&L, demonstrating prudent commercial acumen and sound financial management across all areas of the business. -
General Manager / Business DevelopmentAussie Fleet Management Pty Ltd 2007 - Apr 2009St LeonardsDelivered expert strategic and operational leadership across all facets of the business. Enhanced the sales and business development function to generate ongoing sales and growth pipelines. Created a culture of continuous improvement by identifying and implementing better ways of working aligned with client and business needs. Identified and activated opportunities to enhance sales channels and brand reputation across the business. Demonstrated exceptional commercial acumen in making strategic business decisions underpinned by evidence-based advice and data-driven insights. Administered significant strategic, project and operating budgets to meet key business priorities whilst controlling costs.
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General Manager / Business DevelopmentThe Resonance Group 2002 - 2007Sydney, New South Wales, AustraliaIntroduced new software to the Australian market. Sales, Pre-sales demonstrations, Training, Project Scoping, Project Management.
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Education ConsultantPresence Online 2000 - 2002
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ConsultantSpherion 1998 - 2000Sydney
Matthew Frost Education Details
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Bachelor Of Education
Frequently Asked Questions about Matthew Frost
What is Matthew Frost's role at the current company?
Matthew Frost's current role is Executive Leader | Business Strategist | Operations Expert.
What schools did Matthew Frost attend?
Matthew Frost attended Sydney University.
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Matthew Frost
Melbourne, Vic
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