Matthew F. Email & Phone Number

Franchise Owner of South Loop and Hyde Park locations encompassing dine-in, delivery, catering, and take-away with peak gross annual revenue of $1.8 million.• Developed Kingoberry Frozen Yogurt concept from inception adding $225,000 to gross sales• Created menu / preparation procedure manuals and cleaning / maintenance programs• Developed Pockets menu adding whole wheat pizzas, new salads and calzones, quinoa bowls• Managed pricing increases for the concept using food cost analysis tools• Created traditional and digital marketing programs• Introduced integrated POS systems with online ordering and digital menu boards• Developed and trained managers and staff• Utilized multiple online ordering platforms including Grubhub, UberEats, Doordash, etc.

Costa Mesa, California, Us

Oversaw the opening of a new $3.5 million dollar location in Westfield Old Orchard Mall in Skokie. Responsible for training staff, organizing and setting up store, working with store managers to streamline processes, stabilize food and labor costs. Performed QA inspections with RD and RVP. The location became the top revenue producer in the Midwest as well as one of the top QA rated stores in the US.

Chicago, Illinois, Us

City of Chicago and State Certified. Responsible for direction and operations of several downtown Chicago and suburban full-service restaurant locations encompassing dine-in, delivery, catering, and take-away with gross annual revenue of $5-15 million per unit. Hiring and developing general and assistant managers Opening new units (purchasing equipment, full HR training, initial oversight) COGS, labor & inventory tracking, income statement analysis, budgeting Internal controls development and implementation Menu planning and development (recipe design, cost analysis, procedural analysis) Selecting purveyors and sourcing products through a warehouse and commissary Contracting restaurant services, maintenance, and repairs Resolving escalated customer complaints Servicing of large corporate clients, etc.

Chicago, Il, Us

A key player in the evolution of a concept into a national chain. Created store management tools such as cost analysis spreadsheets and logistical checklists. Designed specifications for delivery/catering program to serve as the company model. Developed inventory leakage analysis data. Major player in the logistical restructuring of a specific location, increasing gross revenue by 45% and net income by 10% in a four month period. Maintained the daily operations of several locations. ALOHA POS utilized.