Software Engineer, Supply Chain Deliver Team• Built out new front-end for user management portal. Worked with Product Manager to understand users’ needs, created mocks in Figma, and coded feature in React.• Maintained and improved a highly-scalable ordering service that handles millions of requests per week and generates $4 billion in revenue annually. Backend in C#, data primarily in SQL, frontend in React.• Led the month-long handoff process after a re-org resulted in the ordering service being transferred to another team. Organized and delivered detailed knowledge transfers, diagramed data flows and service architecture, and brought together partners and dependent teams for alignment.• Implemented RESTful APIs for Microsoft’s Order Status Service, allowing partners to more easily access the status of orders shipped through Microsoft’s supply chain.• Patched security vulnerabilities in 8 services by fixing bugs, refactoring code to migrate from .NET Framework to .NET 6, and upgrading packages.• Implemented use of Azure App Configuration in 8 services to streamline secure variable storage.• Took over ownership of service responsible for Microsoft’s consignment sales in Japan and Korea in March 2023, improving and testing server-side code deployed in Azure Service Fabric.• Participated in regular two-week 24/7 on-call shifts. Involved collaborating with partner teams to troubleshoot live production issues and preparing reports for weekly organization-level live site meetings.

Assisted a class of 200 students in understanding the human-centered design
 process. Topics included user research interviews, personas, usability testing, heuristic evaluation, storyboarding, paper prototyping, and digital prototyping using Figma.

Designed and prototyped the first iteration of Enroute, an application that provides asset-tracking and intelligence tools for hospitals, using Figma. Prototypes used to pitch and sell software to hospitals.Implemented designs with React to create the beta application.

• Worked on CourseCrafter, an information retrieval system designed to help students choose courses based on natural-language input. Linked on Cornell’s official course roster and used by thousands of students.• Implemented new querying methods and adjusted the application for new displays of online/in-person course modalities. Used React paired with a Flask backend

Held weekly office hours, facilitated lab sessions, and graded projects and exams for a class of over 800 students learning Python and the fundamentals of programming.

Undergraduate Research Assistant for Dr. Susan R. Fussell at Cornell University's Communication and Collaborative Technologies Lab.Worked with Python and JavaScript on an application designed for non-native English speakers that measures the politeness of text messages.

Led Orientation events and meetings with incoming students.

Worked summers at local day camp progressing up to senior counselor in 2017. Together with two junior counselors, I led a group of 12 six-to-seven-year-old children. Fully responsible for well-being and safety of campers.Gained skills in leadership, responsibility, organization, teamwork, and time management.