Matthew Gallant • Cmp, Ccl Email & Phone Number

Boston, Ma, Us

New Hampshire, United States

Lead Marketing & Education InitiativesDirected NH Housing's Homeownership marketing, training, and education efforts by creating sales job aids, program guides, and consumer/partner materials. Supported over 300 mortgage loan officers with syndicated content and enhanced social media outreach.Data Collection & Statewide SurveysExecuted statewide surveys to gather insights on homebuyer sentiment, which improved outreach and program effectiveness.Project Management & Systems IntegrationManaged cross-functional projects, resolved integration challenges, and optimized workflows while partnering with IT on reporting upgrades.Content Creation & StorytellingProduced digital content and led multicultural campaigns, ensuring consistent and impactful messaging.Partner SupportStreamlined onboarding processes and provided resources for industry partners to enhance program participation.

Portsmouth, New Hampshire, United States

In my capacity as a Market Manager, I lead a dedicated team of Mortgage Lenders, focused on elevating brand recognition and product awareness among our industry partners. Collaborating closely with my loan officers, I guide the development of comprehensive strategic business plans and provide coaching to drive us towards our production goals.Market Managers, at their core, are the driving force behind sales, achieved through exceptional customer experiences, sustained engagement, and top-tier product offerings. We actively cultivate a wide-reaching network of industry partners to foster mutually beneficial relationships.In this role, I've partnered effectively with our marketing team to execute a comprehensive marketing strategy. Together, we've crafted compelling B2B marketing materials and designed educational programs for both consumers and Realtors. Through this collaboration, we've revamped our communication systems and tools, significantly enhancing the visibility and impact of our brand in the market.

New Hampshire, United States

Focused on driving exceptional sales results by hiring, coaching, and developing Loan Originators on both local and national scales. Led a team of 12 Lending Specialists who generated approximately $400 million in annual new mortgage business.Collaborated closely with the marketing team to develop products, marketing materials, and coaching tools that fostered an acquisition-based sales approach while prioritizing member experience. Oversaw the implementation of communication tools and facilitated the adoption of new technologies to enhance the member experience. Recently spearheaded the deployment of a Real Estate Services platform that expanded the Mortgage Lending department's digital footprint, increased visibility, and established dynamic partnerships with local Realtors, offering members an enhanced suite of benefits.From 2019, developed and grew the Homebuyers Education series, which gained recognition in Parenting NH magazine and other publications. Delivered top-quality education to members and the general public about the home buying process.

Portsmouth Nh

Managed the daily operations of call center reporting, scheduling and audit preparation. Hosted, facilitated and provided ongoing customer service and sales training for staff. Instituted a growth mindset sales operation, focused on providing a solution based sales culture for developing sales professionals. Worked to enact and communicate new policies and procedures as set by senior leadership.

Liberbal Arts: Sales, Leadership, Marketing, Organizational Behavior., Sales,

Certified Mortgage Professional Program, Mortgage Lending, Certified