Spearheaded an Agile transformation accountable for Engineering budgets, resource plans, KPIs and quarterly OKRs. • Analyzed and evaluated corporate strategy with Leadership team colleagues to maximize corporate results.• Managed 15 development, QA, and DevOps resources distributed across 4 teams and 5 continents performing full software development lifecycle (SDLC) for the flagship product hosted in multiple cloud environments.• Reduced AWS costs by 30% and Azure costs by 100% without customer or development impact.• Decreased system downtime by 95% and increased system availability to greater than 99.99%.• Developed a unified roadmap with Product Management, Support, and Customer Success addressing customer pain points and decreasing technical debt.• Recruited third party vendor to bolster DevOps and assumed Technical Product Owner role leading the vendor team.• Partnered with security consultants in preparation for a SOC 2 Type 1 audit scheduled for Q1 of 2023.• Completed delivery of 2 features per quarter to Microsoft Azure and AWS environments.• Directed overhaul of platform analytics increasing accuracy while decreasing costs by 50%.• Advised teams on architectural decisions to ensure system stability while reducing technical debt. • Diagnosed a critical database inefficiency eliminating 2 hours of downtime per month.• Restructured DevOps on-call schedule ensuring 24/7 coverage while balancing skills and resources.• Administered AWS and Microsoft Azure environments as an on-call DevOps resource eliminating blockers for the development teams.• Instituted monitoring metrics to identify anomalous system behaviors and automated common administration responses.• Influenced high levels of performance and career growth among team members through regular one-on-one sessions and semi-annual reviews.

Coached 13 engineers across 2 teams to achieve recognition for high performance. Liaised regularly with the CTO management team executing some director-level responsibilities.• Coordinated regularly with Product Management, Production Support, and Operations to ensure timely delivery of high value features.• Guided development and delivery of a greenfield Assessments product, establishing goals and milestones with Product Management while mentoring new Product Owners.• Recommended and revised interviewing procedures resulting in departmental growth of 50%.• Advanced careers of engineers including promoting a Senior Software Engineer to management.• Reorganized development teams to standardize size, skills, and subject matter expertise distribution.• Prioritized back logs, established team OKRs, and initiated innovative project management solutions to meet increasingly aggressive deadlines. • Pioneered an emerging microservice architecture utilizing Microsoft Azure Service Bus.

Conceptualized, implemented, and deployed Java Spring back end microservices utilizing AWS technologies including EC2, SQS, S3, DynamoDB, and Cloudformation.• Took ownership of a Twitter streaming service to evolve a hack-a-thon project written in NodeJS to a production quality microservice written in Java and Spring. • Instrumental in redefining release planning for a new phone number inventory microservice by engaging in story boarding, time estimation and requirements review to facilitate more predictability. • Delivered the telephone number inventory microservice on time pioneering the use of Aurora while continuing use of established standard AWS services: EC2, S3, DynamoDB, and Cloudformation.

Utilized a wide array of open-source technologies and languages to develop, test, and maintain a high throughput, highly available ad-serving product suite in a highly Agile environment.• Mentored and helped train manual testers while transitioning to automation using Ruby and Cucumber.• Performed full stack development using Spring and Hibernate in addition to learning new technologies including: Scala, Finagle, Kafka, Apache Storm, and MongoDB.• Participated in a Lean Portfolio Management environment where Product Owners and Engineers identified appropriate metrics to determine successful customer outcomes for new features.

Guided product development team efforts affecting system-wide architecture of the company’s core Software as a Service (SAAS) product including database schema design, system design, implementation details, coding standards, custom frameworks and business functionality.• Led architectural project to design Service Oriented Architecture (SOA) using an Enterprise Service Bus (ESB) reference architecture to interconnect multiple product lines and develop a corporate-wide RESTful API for easier and more consistent customer integrations.• Counselled the VP of Technology while serving on a technical advisory committee.• Mentored junior level engineers on company architectural and coding standards.

Designed and implemented functionality in a highly collaborative, Agile environment using proprietary web frameworks. Technologies used included Java, JSPs, Javascript, AJAX, YUI, and Apache Lucene.• Hand selected to backfill developer role on a high profile Document Search project. Designed and developed wireframe mockups using Balsamiq and facilitated using them for UI reviews with the intention of establishing a new usability testing process. • Successfully lobbied management for the purchase and installation of Balsamiq Mockups in order to facilitate faster and more effective UI designs.• Initiated a process improvement brainstorming session to jumpstart making process improvements to meet a department-wide goal, ultimately directly contributing to the success of the campaign.

Served as the company’s only dedicated developer expanding and enhancing the functionality of the company’s core product using proprietary web frameworks and technologies written in PHP.

Regularly collaborated with executive team on projects including development of software to diversify call routing capabilities, solidify network troubleshooting / administration and expand corporate product offerings. Routinely positioned and regarded as a Bandwidth.com of contact for internal and external communications including financial and product performance statistics.

Developed a high availability, high throughput, multi-threaded server and led full software development lifecycle projects to completion on time and within scope according to specification. Performed on-site customer integrations architecting rating solutions worldwide.

Recruited at completion of Master’s degree and progressed quickly to a lead developer on a central component of a first generation product, contributing to all phases of the software development lifecycle including international verification. Recognized for customer responsiveness and positive impact on a large customer contract while developing and maintaining a system utility.