Matthew Gilroy Email and Phone Number

•Identify customer product knowledge gaps to improve software utilization in the areas of Recruiting, Onboarding, Performance Management, Succession Management, Learning, and Compensation Management. •Provide solutions to specific product usage challenges while understanding the downstream impacts •Conduct virtual product demonstrations •Design and deliver written training recommendations to customers •Provide product training to Executive Relationship Managers•Identify additional growth opportunities and solutions for our customers

•Trusted advisor in Recruiting, Onboarding, Performance Management, Succession Management, Compensation Management, and Career Development. •Work with customers to ensure seamless transition from existing platform to the applicable Ultimate Software solution•Evaluate strategic, mid-market, and enterprise internal business processes for improvement, best practice recommendations, and Human Resource industry trends•Provide exemplary product support to all customers during launch phases, meeting coordination, training, system testing, and post live support•Provide feedback to our Team Leads, Product Specialists, and Development Teams for functionality gaps and improvements•Lead and exceed internal Team consulting metrics in the areas of time to live, utilization, project live count, and customer satisfaction •First Enterprise Consultant to 100 lives in a year•Talent Team Employee of the quarter Q4 2018 and Q1 2019

•Launch customer solutions in the areas of Talent Management and Talent Acquisition