Matt Gritzer Ssgb, Pmp Email & Phone Number

Indianapolis, Indiana Area

Worked directly with Master Black Belt and Work Cell Manager to manage, maintain and grow a Work Cell team of 10 cross-trained individuals with disciplines covering Order Validation, Installation Coordination, Data Build / Programming, Time & Material Review and Billing providing Fire, Burglar, Access Control and CCTV install services for 3 major national account customers with gross revenues of up to $35million each. Developing KPI metrics and electronic dashboard for senior management and team target reporting while creating SOWs, Work Instructions & Job Aides to improve cross-training to ensure performance goals are met and sustained with maximum growth. Affectively partnered with Area Security Leaders to resolve customer job escalations quickly. Engaged directly with customer daily to provide the best customer service. Dedicated resources for continuous improvement initiatives to improve processes and reduce waste. Directly influenced decisions related to training, communication, team building, hiring, resource allocation, process changes, quality control and customer relations to solidify changes needed for successful sustainable growth. • Achieved ISO 9001: 2015 Certification for the Work Cell.• Actively completing JCI internal Six Sigma Green Belt Training certification course.• 2019 Merit Award Winner from Johnson Controls for Work Cell ISO Certification.

Richmond, Indiana

Fabricated, installed and hard-wired, electrically powered equipment from silos to hoppers to PLC control panels, in a multitude of industrial related environments across the United States.

Indianapolis, Indiana Area

Managed technical and complex powered audio product programs with electronic scheduling dashboards to track key performance indicators, monitoring and driving each level of progression in the stage gate process, from concept development to post-production to ensure efficient ROI and high product quality. Products included powered bookshelves, Bluetooth players and sound bars. Interfaced with legal, sales organization, marketing, accounting, purchasing, finance, customer service, industrial design, product development, safety and compliance, quality control, engineering, suppliers, retailers, distributors and customers during projects to maximize internal and external resources that achieved on time, under budget program goals. • Turned around three simultaneous projects that were behind schedule by finalizing hardware and firmware working with the systems engineering team to achieve critical target launch dates vital for competitive relevancy in market.

Indianapolis, Indiana Area

Issued daily finished goods and warranty parts purchase orders to suppliers in ERP system. Confirmed promise dates, warehouse locations and modes of transportation for global warehouse inventory management through written communications. Updated invoices daily through company’s internal inventory management system. Negotiated prices, product lead times and minimum order quantities. Presented suggested monthly organization product inventory needs and factors for approval during forecasting meetings with leadership.• Identified neglected defective product problem with strong potential for escalation. Assertively pursued supplier representatives. Ultimately obtained return authorization for product resulting in significant refund of credit of approximately $200k.

Indianapolis, Indiana Area

Managed programs from initial product concepts to prototype to mass production launch with continued ongoing support in market for products at worldwide retailers and distributors. Ran point on programs while managing large internal and external resource teams from each product discipline. Products included sound bars, sound bases, portable Bluetooth speakers, subwoofers and passive loudspeakers including floorstanding, center channel, bookshelf, and surround models. • Researched product cost inconsistencies related to license certification fees serving as point of contact between purchaser and supplier. Results contributed to $250k reimbursement from supplier. • Achieved on-time product launch by managing resolution of Bluetooth antenna 3D CAD engineering design flaw. Served as communication liaison in China between internal and supplier project team members in identifying and resolving low signal strength problem. • Spearheaded resolution of production line problems for growth category product and achieved critical ship targets for major retailer reset date. Monitored final assembly of finished goods in China for three weeks. Partnered with quality assurance in identifying and solving problems directly on manufacturing floor with line team using technical knowledge about the product assembly process.

Indianapolis, Indiana Area

Simultaneously performed all functions within both product development and program management roles. Led teams using management experience to design and implement packaging, inner pack, carton artwork, manuals, cut sheets, warranty sheets, quick set up guides, safety manuals, product brochures, POP, static and active displays, white paper and other marketing documents created from engineering specification data collected through the product development cycle of each product program. Attended yearly trade shows such as CES and CEDIA to introduce, educate and demo new products or technologies for current and future consumers, retailers and distributors. Provided technical support to manage customer requirements.• Served on team of 4 who revitalized Energy brand and increased gross sales from $12M to over $30M in 18 months. Managed execution of operational product development and program management functions. Partnered with sales, product development and suppliers to develop new product line. Created and presented financial business cases to executive management.

Indianapolis, Indiana Area

Supported vice president of product development by managing all product development responsibilities and strategies for four global speaker brands (Energy, Mirage, Klipsch & Jamo). • Nominated by co-workers as Employee of the 2nd Quarter during Fiscal Year 2010 for exceeding expectations personally and professionally contributing to achievement of company gross revenue targets.

Indianapolis, Indiana Area

Designed and presented stage gate documents to upper level management to validate and support business cases for each product program. Created and updated competitive matrixes through market and product research in house, online and in retail environments. Maintained, built and presented company roadmaps for current and future strategic product plans.• Researched, drafted and presented multi-million dollar business cases to executive management for project sign off, resulting in new customer focused product launches in market that sustained and grew company gross sales. • Standardized product stage gate documentation by implementing KPI product development operating procedures leading to uniform business case analysis for all departments.• Collaborated with corporate finance, accounting and sales to enhance profit and loss statements of product business cases which increased accuracy of true costs, identified areas of risk and highlighted opportunities.

Bachelor Of Science In Business, Marketing / Marketing Distribution Management

Activities and Societies: Director of Social Activities on the Executive Board of the Delta Sigma Pi Chapter, Indiana University, Kelley.

Core 40

Activities and Societies: Football & Band