Matthew Gropp Email & Phone Number

Whippany, New Jersey, United States

• Project ManagerSupport internal operations and client operations of Withum Cyber Security offering. Manage client projects, budgets, and invoicing. Manage employee onboarding, purchasing/vendor management, contract and.
• Track billable hours and expenses and create invoices ensuring accuracy.
• Manage purchasing, vendor relations, as well as submitting vendor invoices for payment.
• Prepare contracts and proposals to distribute to prospect clients as well as respond toRFPs. Redact reports and research in preparation for RFP responses.
• Monitor current client contracts and ensure deliverables and client expectations are beingmet
• Track prospect client and sales pipeline ensuring that the proper follow up communicationsare being made

• I was recommended for this position by a former colleague from my previous position that currently worked at IBM. I report to the Global VP of IBM's Recruitment Process Outsourcing (RPO) division in the company and am.
• Scheduled, planned, and moderated quarterly All Hands Meetings and Yearly Award Meetings, increasing employee awareness of the business and employee engagement
• Coordinated operations and client team events, book hotels, reserve conference rooms, organized meals, coffee breaks and materials, facilitating team building and sales pursuits
• Assisted in educating sales team and increased sales by scheduling, planning and moderating annual account overview sessions to highlight current accounts, challenges faced by client, and solutions and the outcomes
• Aided in service delivery improvement and client relations by directing deployment of client satisfaction surveys to gauge business’ performance through client feedback
• Increased employee engagement by coordinating deployment of employee satisfaction surveys to gauge current employee engagement levels and company culture

• I provided all administrative support for an office of 50+ colleagues as well as client and candidate support.
• Tracked sales team’s activity, updated reports daily for managers and directors, ensuring key performance metrics were accurately tracked
• Processed and reviewed consultants’ timesheets, guaranteeing dates, hours, and signatures were correct and complete so client billing and consultant payment was accurate
• Ran audits, ensuring consultants were legally compliant before placing on assignment
• Facilitated new hire process, confirming I-9, W-4, background checks, drug screens and all new hire paperwork was complete and compliant
• Formatted consultants’ resumes, ensuring resumes were concise, clean, presentable to clients

Master’S Degree, Rhetoric And Composition

Bachelor’S Degree, Communication And Media Studies