Matthew Gropp Email & Phone Number

Whippany, New Jersey, United States

Project ManagerSupport internal operations and client operations of Withum Cyber Security offering. Manage client projects, budgets, and invoicing. Manage employee onboarding, purchasing/vendor management, contract and proposals. • Track billable hours and expenses and create invoices ensuring accuracy.• Manage purchasing, vendor relations, as well as submitting vendor invoices for payment.• Prepare contracts and proposals to distribute to prospect clients as well as respond toRFPs. Redact reports and research in preparation for RFP responses.• Monitor current client contracts and ensure deliverables and client expectations are beingmet• Track prospect client and sales pipeline ensuring that the proper follow up communicationsare being made• Manage client and internal inventory system• Draft new client news releases as well as drafting product offering sheets• Helped design and deliver both Withum Air4 DroidTM as well as Withum e3 Data VaultTM

I was recommended for this position by a former colleague from my previous position that currently worked at IBM. I report to the Global VP of IBM's Recruitment Process Outsourcing (RPO) division in the company and am accountable for many aspects of administration, communications, and internal operations. Support internal operations of a team of 1K+ colleagues and 40+ clients for division that generates $100M+ in revenue per year. • Scheduled, planned, and moderated quarterly All Hands Meetings and Yearly Award Meetings, increasing employee awareness of the business and employee engagement• Coordinated operations and client team events, book hotels, reserve conference rooms, organized meals, coffee breaks and materials, facilitating team building and sales pursuits• Assisted in educating sales team and increased sales by scheduling, planning and moderating annual account overview sessions to highlight current accounts, challenges faced by client, and solutions and the outcomes • Aided in service delivery improvement and client relations by directing deployment of client satisfaction surveys to gauge business’ performance through client feedback• Increased employee engagement by coordinating deployment of employee satisfaction surveys to gauge current employee engagement levels and company culture• Compiled Executive Dashboard spreadsheet monthly that included financials, sales pipeline, employee attrition, employee headcount, works in progress, and billable hours, assisting leadership with high-level overview of the current state and key metrics of the business• Increased employee engagement and fostered employee communications and relationships with leadership by creating and maintaining internal intranet website used for newsletter updates, blogs, and links to important information

I provided all administrative support for an office of 50+ colleagues as well as client and candidate support. • Tracked sales team’s activity, updated reports daily for managers and directors, ensuring key performance metrics were accurately tracked• Processed and reviewed consultants’ timesheets, guaranteeing dates, hours, and signatures were correct and complete so client billing and consultant payment was accurate• Ran audits, ensuring consultants were legally compliant before placing on assignment• Facilitated new hire process, confirming I-9, W-4, background checks, drug screens and all new hire paperwork was complete and compliant• Formatted consultants’ resumes, ensuring resumes were concise, clean, presentable to clients • Supported preparation and timely delivery of Requests for Proposals to prospective clients by verifying that all response requirements were met. • Conducted internet research, updating database of prospective clients with accurate contact information• Searched for job postings on recruitment sites that company could potentially fill and searched for posted resumes for company to work with and place

Master’S Degree, Rhetoric And Composition

Bachelor’S Degree, Communication And Media Studies