Matthew Gupton Email & Phone Number

Raleigh, Nc, Us

Raleigh, Nc, Us

Boydton, Virginia, United States

Support daily operations for high- capacity Datacenter delivering highly relied upon Cloud services to end users, including critical U.S. GOVT and Public Service Entities. Perform routine and high severity server maintenance & repair using various diagnostic software & adept critical thinking skills. Provide support and expertise to peers, Seniors, & Management regarding unexpected inventory issues, including ad-hoc transfers of components to support incident management and avoid downtime. Stay current with industry leading technology and processes. Distinguished amongst peers for expertise, inclusion, rapid response, and consistently surpassing KPI expectations.

Boydton, Virginia, United States

Supported first of its kind 'Datacenter Cloud Circular Center', a critical component of Microsoft's carbon footprint pledge. Assisted operations by providing valuable and reliable expertise on Datacenter Inventory & Asset Management and participating in deep dive discussions amongst peers, Seniors, & Managers who, collectively, all shared the same goal of innovation & continuous refinement of processes. Successfully trained, advised, coached, & learned from a highly diverse & collaborative team of IT Professionals, IT Experts, Managers, Program Managers, and other leaders, both internal and external to successfully receive, manage, harvest, and ship urgently needed Cloud computing hardware with an estimated FMV of >$1 million. Assisted with the success of a vitally important business venture, gain invaluable insight into IT startup, industry leading inventory management, hardware management, process refinement, Program Management, vendor safety and service expectations, contractor service expectations, & process management.

Boydton, Virginia, United States

Successfully managed ticket systems, ensuring adherence to customer SLA agreements. Through continuous training, kept knowledge current with industry best practices and emerging technologies. Role involved negotiating service contracts with hardware and software vendors & overseeing timely procurement for critical hardware. Conducted data-bearing device (DBD) destruction & audits for storage media, as well as in depth cycle count discrepancy investigations. With logistical and warehouse support responsibilities, oversaw shipping and receiving operations. Provided timely technical support, resolved inventory control issues efficiently, and collaborated with cross-functional teams, including network engineers and IT professionals, to address complex issues.

Greater Seattle Area

Richmond, Virginia, United States

Managed end to end procurement on all goods and services for multi-million-dollar recycling facility. Responsible for effectively implementing & maintaining detailed accounting & purchasing practices contributing to reduced operational cost and increased throughput. Frequent engagement with both internal & external stakeholders, contractors, management, & Sr. Leadership to ensure fiscal stewardship and procurement mastery.

Midlothian, Va

Developed cooperative & beneficial working relationships with retail grocery chains, restaurants, and food service vendors. Conceptualized and executed sales & training strategies & orchestrated product delivery, resulting in product proficiency, sales growth, and waste reduction. Effectively worked with vendors, independent business owners, & Sr. Leadership personnel to maintain industry leading food service standards, customer service, and mutual prosperity.