Leading the group division of Patient Plan Direct to offer a bespoke ‘Dental Group’ service to Dental Groups, Corporates or Practice Owners with a minimum of 5 sites. Mobilising a specific dental group team and offering to the profession to allow multi-site owners and dental groups to have the ease of management seen by an independent practice and giving them the opportunity to consolidate their plan provision to maximise cost efficiency. • Development of Bespoke service package tailored to the needs and requirements of the customer• Strategy creation with clients/practices to maximise their sales potential• Successful implementation of cost price increases in line with company strategy• Forecasting new business and their behaviour over the coming year• Reporting to Directors on the current status of market and any changes with competitors we should be aware of• Business Development• Negotiating business terms with new business, and with existing clients to prevent loss of business while continuing to work with commercial objectives• Building trusted relationships with our Partner Network• Supporting customers to assess their viability of converting from NHS Dentistry and reduce their reliance on the NHS, including taking practices through the end-to-end conversion process• Supporting Dental Groups to consolidate the dental plan offering with one provider to maximise the cost savings available to them.• Supporting customers access cost savings by switching their dental plans from their current provider to Patient Plan Direct• Offering a truly white labelled service (the only plan provider in the market to do so) ensuring no Patient Plan Direct branding is ever sent to the patient, ensuring the patient’s full loyalty is to their practice and allowing the business to strengthen their own brand.Patient Plan Direct are the most cost effective of all the major plan providers.

Winning/Bidding for new business, including the selling and implementation of dental plans• Strategy creation with clients/practices to maximise their sales potential• Successful implementation of cost price increases in line with company strategy• Forecasting new business and their behaviour over the coming year• Reporting to Directors on the current status of market and any changes with competitors we should be aware of• Business Development• Negotiating business terms with new business, and with existing clients to prevent loss of business while continuing to work with commercial objectives• Building trusted relationship with our Partner NetworkPatient Plan Direct are the most cost effective of all the major plan providers, with our fees often being 2-3 times lower than the other providers in the market.If you can access all the expert advice and support you need with our fee scale, why pay more?Experienced team supporting practices with NHS Conversions, new plan launches for practices who have not offered a dental plan before and ‘Simple Switch’ - a process for practices with existing plan patients with another provider who wish to save money. You can now transfer your patients to us without requiring any action from your patients or practice team. We manage the end-end process for you in the background. Within 12 weeks you could release £££’s for your practice!

Leading the team to deliver business objectives - 7 surgeries and a team of 35.• P&L management of the business• Marketing of the practice to attract new business, including having a team of 2 full-time treatment coordinators to support an exemplary patient journey • Compliance with regulatory and legislative requirements including the CQC and ongoing NHS standard operating procedure changes • Supporting the practice to have less reliance on the NHS and maximise private potential. (Specialities in the practice including endodontist, periodontist and 2 implantologists)Turnover of the business was £1.5M private revenue (performing some £400K above budget) and delivering 38,000 UDA’s.Advanced Oral Health Centre offering general dentistry along with cosmetic dentistry, orthodontics, Dental implants, specialist treatments for endodontics and periodontics and facial aesthetics.Dealt with all aspects of staff management including formal disciplinary processes/absence management.I had a large amount autonomy of the business at an operational level and this included full responsibility for management of P&L. Strong sales focus to attract new business and ensure the team were all motivated to meet, and ideally exceed financial targets through upselling of treatment and sundries. Worked to build a strong referral network from surrounding practices for specialist treatments and supported clinicians to undertake partial NHS conversions to allow them to deliver the dentistry they want.Reporting to the Area Development Manager, meeting once a week to update of any changes to the business. Advanced Oral Health Centres are seen as a ‘one-stop-shop’ and practices for private excellence within the {my}dentist estate.

• Winning/Bidding for new business, including the selling and implementation of dental plans• Strategy creation with clients/practices to maximise their sales potential• Successful implementation of cost price increases in line with company strategy• Forecasting new business and their behaviour over the coming year• Reporting to Senior Managers and Directors on the current status of market and any changes with competitors we should be aware of• Business Development• Negotiating business terms with new business, and with existing clients to prevent loss of business while continuing to work with commercial objectives• Upselling and cross selling of other Wesleyan services to customersPractice Plan are the leading provider of practice branded dental plans in the UK. My role is to tender for new business, working with approx. 150 dental practices across the UK. I am responsible for the account/practice throughout its relationship with Practice Plan, working with the customer on an ongoing basis to support with their business needs and ensure sales potential is maximised, both from a dental plan and whole business perspective.I am also responsible for assessing and analysing the current market and whether there is any immediate risk from competitors and presenting solutions for this into senior management team.Forecasting of new and current business and how their behaviour may impact commercial objectives is completed and presented back to the business on a monthly basis.

• Leading the team to deliver business objectives• P&L management of the business• Marketing of the practice to attract new business• Compliance with regulatory and legislative guidance• Managing all aspects of recruitment and HR within the business• Creation and presentation of business plan for the year aheadTurnover of the business was £1.2M at time of leaving and we have 3,000 patients joined to a dental plan to support financial stability of the business. Independent dental practice offering general dentistry along with cosmetic dentistry, orthodontics, Dental implants and facial aesthetics.Dealt with all aspects of staff management including formal disciplinary processes.I had full autonomy of the business at an operational level and this included full responsibility for financial forecasting and management of P&L. Strong sales focus to attract new business and ensure the team were all motivated to meet, and ideally exceed financial targets through upselling of treatment and sundries.Reporting to the directors, meeting once a week to update of any changes to business plan, continue to develop long term strategy for the business over the coming 3 years and manage any expectations that deviated from the plan.