Matthew Haley

Matthew Haley Email and Phone Number

Manager of U.S. Customer Support | Funnel @ Funnel
Matthew Haley's Location
Boston, Massachusetts, United States, United States
Matthew Haley's Contact Details
About Matthew Haley

Online PPC Advertising and Digital Marketing consultant with a B.S in marketing from Boston College. If you have questions about PPC marketing I'm here to help. I'm currently consulting over at Funnel and have an extensive background in the online marketing and advertising fields. Skilled in Google AdWords (Display, Search, Shopping), Facebook Advertising, Bing Ads, Google Analytics, and HubSpot. I've consulted hundreds of businesses across various industries on their PPC strategies and always looking to help more!

Matthew Haley's Current Company Details
Funnel

Funnel

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Manager of U.S. Customer Support | Funnel
Matthew Haley Work Experience Details
  • Funnel
    Manager - U.S. Customer Support
    Funnel Jan 2024 - Present
    Stockholm, Stockholm County, Se
  • Funnel
    Team Lead - U.S. Support
    Funnel Mar 2022 - Present
    Stockholm, Stockholm County, Se
  • Funnel
    Customer Success Manager
    Funnel Oct 2018 - Apr 2022
    Stockholm, Stockholm County, Se
    * Actively manage a client portfolio of 80+ clients and $100k+ MRR in Funnel’s North American satellite office* 3+ quarters of net negative churn for North American clients* Provide ongoing software training and support to Funnel SaaS customers as a member of 5-person only U.S. team* Identify and close upsell opportunities inside client book of business * Help iterate and adapt the customer success processes* Meet weekly with Product Management team to suggest improvements to Funnel’s platform based on client feedback* Produce monthly training webinars to educate clients en masse
  • Wordstream
    Customer Success Specialist | Online Advertising (Ppc) Consultant
    Wordstream Sep 2017 - Oct 2018
    Mclean, Virginia, Us
    • Actively manage a client portfolio of 100+ SMB clients and $60k+ MRR in various industries• Provide ongoing software training and support to WordStream SaaS customers • 98% Net Retention to-date while maintaining above an 80% NPS survey score for new client onboarding satisfaction• Consult WordStream customers on new and existing Google AdWords, Bing, and Facebook ad campaigns and strategies• Part of internal thinktank dedicated to exploring new client services to drive further revenue growth and product adoption• Meet weekly with Product Management team to suggest improvements to WordStream’s platform based on client feedback
  • Hubspot
    Channel Account Executive
    Hubspot Jan 2015 - Jun 2017
    Cambridge, Massachusetts, Us
    -Evaluate and on-board new HubSpot Partner Agencies (HubSpot's resellers)-Help agency partners add value to their business & clients focused on ROI centric services.-Co-Sell HubSpot SaaS platform with Partners to client base and help them build strategies to attract more visitors, convert higher quality leads, and nurture net new business predictably-Optimize impact of new inbound retainers.- Work alongside Partners as they sell & co-create a success plan (focused on ROI) to potential clients.- Align with Channel Consultants to drive overall success in HubSpot Partner Program
  • Single Grain Llc
    Account Executive
    Single Grain Llc Oct 2013 - Nov 2014
    Remote, Us
    -Lead all outbound prospecting initiatives through cold calling and cold emailing-Managed international team of sales prospectors-Demonstrated working knowledge of several sales CRMs: Highrise, RelateIQ, Infusionsoft-Lead nurturing -Certifications in Google Analytics, Hubspot Inbound Marketing, Google AdWords-Working knowledge of all aspects of Internet Marketing: SEO, PPC, Conversion Rate Optimization, Social Media, Content Marketing
  • Curiousminds.Com
    Business Development Associate
    Curiousminds.Com Mar 2013 - Oct 2013
    West Hollywood, California, Us
    Strategic outreach for multiple technology companies under the Curious Minds parent company: ShowKit, Keen, HangPay. Outreached to 1,000’s of potential clients through cold calling, email marketing, and social media initiatives. Facilitated customers through early stage sales cycle.Additional responsibilities include managing and updating social media accounts for Keen, HangPay, ShowKit, Startupminds, and Authorly.Trained in fostering early stage start-ups through the Lean Methodology framework.
  • Daily Joust
    Marketing Associate (Contracted)
    Daily Joust Dec 2011 - Nov 2012
    Contracted on a project basisProduced marketing materials for new fantasy sports end users:Includes the production of a “How To Use” video for new users to the fantasy site using Keynote and iMovie
  • Rayv
    Marketing Associate
    Rayv Aug 2010 - Aug 2011
    Website Copywriter - wrote technical copy for RayV websiteSocial media manager (Twitter,Facebook,Wordpress Blog):-Wrote technical blog posts highlighting RayV ecosystem featuresRayV support database manager:-Created FAQ’s and end-user documentation in Zendesk-Interfaced with end-users through email and support hotlineMarket Researcher-Produced industry reports on IPTV, OTT Landscape-Field Testing - Wrote questionnaires for end-user testing and aggregated data for testing reports
  • Staples (Hq)
    Branding And Advertising Paid College Intern
    Staples (Hq) Jun 2009 - Aug 2009
    Branding Associate Intern:-Researched and developed several first time social media initiatives for Staples (Youtube, Twitter, FB)Copywriter:-Wrote direct mail pieces for Staples Rewards customers
  • Boston Ad Club
    Summer Intern
    Boston Ad Club Jun 2009 - Aug 2009
    A limited participation group exposed to the largest advertising agencies in and around Boston:-Met with Agency CEO’s and was granted exclusive tours and insights on day-to-day operations

Matthew Haley Skills

Email Marketing Social Media Marketing Seo Wordpress Start Ups Business Development Saas Google Analytics Facebook Youtube Facebook Marketing Advertising Online Lead Generation Google Adwords Lead Generation Blogging Digital Marketing Pay Per Click Display Advertising Wordstream Online Marketing Bing Ads Ppc Bid Management Html 5 Inbound Marketing Online Advertising Powerpoint Imovie Crm Customer Retention Remarketing Sem Lean Startup Sales Salesforce.com Search Advertising Growth Hacking Marketing Automation Content Marketing Account Management Zendesk Twitter Marketing Inside Sales Sales Prospecting Voicemail Customer Acquisition Hubspot Ad Optimization

Matthew Haley Education Details

  • Boston College Carroll School Of Management
    Boston College Carroll School Of Management
    General
  • Stanford University Continuing Studies
    Stanford University Continuing Studies
    Computer Science
  • Middlesex School
    Middlesex School

Frequently Asked Questions about Matthew Haley

What company does Matthew Haley work for?

Matthew Haley works for Funnel

What is Matthew Haley's role at the current company?

Matthew Haley's current role is Manager of U.S. Customer Support | Funnel.

What is Matthew Haley's email address?

Matthew Haley's email address is ha****@****ail.com

What is Matthew Haley's direct phone number?

Matthew Haley's direct phone number is +150847*****

What schools did Matthew Haley attend?

Matthew Haley attended Boston College Carroll School Of Management, Stanford University Continuing Studies, Middlesex School.

What skills is Matthew Haley known for?

Matthew Haley has skills like Email Marketing, Social Media, Marketing, Seo, Wordpress, Start Ups, Business Development, Saas, Google Analytics, Facebook, Youtube, Facebook Marketing.

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