Product Designer for Card, Emerging Payments (Aug 2023 - Present) - Design and maintain digital wallet experiences (Google Pay, Paze) within Capital One’s ecosystem in collaboration with cross-functional teammates & external partners - Facilitated the design ideation for Capital One virtual cards in Google products, through workshop facilitation & weekly meetings - Improved inactive virtual card experiences by incorporating new designs that created future scalability and eliminated discrepancies between iOS, Android and Web. - Led the restructure initiative of design critique within a team of 25 associates to push forward design excellence within the organizationProduct Designer for Software, Slingshot (July 2022 - Aug 2023) - Designed a self-service onboard solution that decreased onboarding time from ~3 weeks to ~2 hours - Worked closely with product managers, developers, marketing and legal to establish requirements with a business lens and translated them into design solutions - Conducted user research and usability testing to gain actionable insights on a niche business customer - Headed a design group responsible for providing interns mentors to increase associate morale and retain talent, leading to all 17 interns accepting a return offer

• Conducted customer development interviews and surveys• Designed journals in response to customer needs• Pitch to prospective clients and collaborate with manufacturing team• Oversee day to day operations

• Designed UX for voicebots, chatbots, Alexa and Google Home• Created user flows to identify user journey and experience• Presented prototypes and products to various stakeholders

• Consultant for a revolutionary HR performance software• Performed weekly heuristic evaluations on updated software• Collaborated with development team to drive alignment• Pitched evaluation findings and solutions to client

• Created online marketing strategy on Facebook, Twitter & Reddit• Developed relationships with prospective foreign and domestic start-ups• Benchmarked competitors and presented business strategy