Providing support and solutions to the sales team. Where by, designing Cloud based solutions which consist of Server Technology, Desktop, Mobile, Application and VOIP. Assist with mapping workflows and business processes within customer sites and with tender responses and proposal development. CSG is a publicly listed (ASX:CSV) technology as a service organization with a complete portfolio of solutions to help customers maximize productivity and efficiency while reducing costs. CSG provides managed technology, print and innovative cloud solutions for customers who range from the small to medium businesses up to large enterprise and government. CSG has a broad footprint across Australia and New Zealand with offices in every capital city and a national service network supporting more than 15,000 customers across the Tasman

Field Technician for hardware warranty and maintenance support across Brisbane, Gold Coast and Sunshine Coast. Servicing IBM Entry to Enterprise Systems including x86 System X, Flex Systems, Tape Backup and Storage SAN, DS, SVC, V7K/Unified and DS8k systems. Provided network field support for BNT, Cisco, Cisco Telepresence and Juniper products. Onsite part diagnostic/replacement, firmware management, installation planning and network management.

Dealing with Store and Customer Repairs, Organisation with Suppliers and Repairers, Troubleshooting Manufacturing Problems, Co-operation with Store Return Authorities and Suppliers, Organisation of Deliveries to and from Store.

Daily Sales Replenishing the Techworks Area, Dealing with Suppliers, Customer Care including Point of Sale, Customer Returns, Answering and Transferring Customer Enquiries. Up to date knowledge of all products and technologies offered.