Matthew Hao

Matthew Hao Email and Phone Number

Customer Success Manager @ The Walt Disney Company
New York, NY, US
Matthew Hao's Location
New York, New York, United States, United States
Matthew Hao's Contact Details

Matthew Hao personal email

n/a
About Matthew Hao

Matthew Hao is a Customer Success Manager at The Walt Disney Company. He possess expertise in social media, management, public speaking, leadership, microsoft office.

Matthew Hao's Current Company Details
The Walt Disney Company

The Walt Disney Company

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Customer Success Manager
New York, NY, US
Employees:
177135
Matthew Hao Work Experience Details
  • The Walt Disney Company
    Customer Success Manager
    The Walt Disney Company
    New York, Ny, Us
  • Global-E
    Enterprise Client Success Manager
    Global-E Jun 2022 - Present
    New York City Metropolitan Area
    • Act as international e-commerce expert and trusted advisor for a book of business, advising on cross-border best practices leading to YoY international sales growth• Facilitate quarterly executive business reviews to further identify growth opportunities leveraging data to deliver strategic recommendations and retention• Maintain constant communication with C-Level executives to build strong relationships and pitch new product initiatives and best practice recommendations
  • Sopost
    Customer Success Manager
    Sopost Aug 2021 - Jun 2022
    New York City Metropolitan Area
    • Facilitated seamless implementation of SoPost technology to track against client KPIs and execute product sampling campaigns via various media channels• Spearheaded and executed upselling strategies by analyzing performance QoQ leading to higher retention and key improvements• Delivered post-campaign analytical reports, providing data driven insights that led to the identification and implementation of key optimizations
  • Sopost
    Account Coordinator
    Sopost Sep 2020 - Aug 2021
    New York City Metropolitan Area
  • One & All Agency
    Assistant Account Executive
    One & All Agency May 2019 - Sep 2020
    Los Angeles Metropolitan Area
    • Acted as the main POC between client and internal departments to maintain job project timelines, data requests, QA, etc., to meet campaign launch dates• Managed multiple marketing campaigns per quarter for non-profit companies, leading to YoY revenue growth• Strengthened client relationships with a proactive and collaborative approach to create processes to better deliver on client requests

Matthew Hao Skills

Social Media Management Public Speaking Leadership Microsoft Office

Matthew Hao Education Details

Frequently Asked Questions about Matthew Hao

What company does Matthew Hao work for?

Matthew Hao works for The Walt Disney Company

What is Matthew Hao's role at the current company?

Matthew Hao's current role is Customer Success Manager.

What is Matthew Hao's email address?

Matthew Hao's email address is ma****@****all.com

What schools did Matthew Hao attend?

Matthew Hao attended Occidental College.

What skills is Matthew Hao known for?

Matthew Hao has skills like Social Media, Management, Public Speaking, Leadership, Microsoft Office.

Who are Matthew Hao's colleagues?

Matthew Hao's colleagues are Nicholas Regueiro, Carly Ransom, Ma, Ian Balestreri, Damien Collot, Nina Ignacio, Peter Undefined, Christie Ritchotte.

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