Matthew Henson Email & Phone Number

Gosford, Nsw, Au

Gosford, Nsw

• Demonstrated experience in managing end to end change management programs.• Provided advice and case management on complex grievance and performance management matters across the organisation.• Built the capability of the wider organisations management team through ongoing support, coaching, guidance and training. The areas in which I have provided the most support and seen firsthand the capability improve is in the localised management of staffing issues and early intervention performance management.• Successful preparation of project proposals and scoping documents that clearly identify milestones, goals and strategies, therefore resulting in the finalisation of projects. • Built strong relationships with internal stakeholders at all levels throughout the wider organisation and also with SME’s within the P&C group. • Act as a point of reference for all HR related queries from managers and staff across the organisation.• Provide advice to managers and employees on matters relating to employment conditions, award and policy interpretation and application to workplace issues.• Build the capability of managers through ongoing support, coaching and guidance on a range of human resource topics.• Co-ordinate specific divisional people and culture projects and matters including end to end change management programs as required.• Contribute to the development and implementation of organisational wide People and Culture initiatives.• Provide advice and case management on complex grievance and performance management matters.• Proactively managed and investigated a high number of complex and/or challenging cases of a physical and/or psychological nature that resulted in the successfully closure of these matters within acceptable timeframes.• Actively managed workers compensation claims, non-workers compensation and early intervention matters from commencement to successful closure within legislatively set timeframes and guidelines.

Central Coast, Nsw

Achievements• Effective implementation of a suite of HR based tools, policies, procedures and resources across a number of organisations, but in particular a resort based in the Hunter Valley with 190 employees. I was the lead in establishing these from their inception through to BAU, as well as a performance management toolkit, training and development programs, best practice recruitment processes and organisational design.• Successful delivery of various change management projects across a variety of SME’s ranging from simple process changes to more complex business redesigns.• Successfully represented my client in an unfair dismissal case, where the allegations were identified as unfounded by the Fair Work Commission resulting in no compensation being awarded. Key Objectives • Build strategic engagement with all clients to ensure delivery of all business strategic priorities as they arose. • Partnering with a range of external clients as a HR Consultant/HR Manager on a broad spectrum of employee related topics including, but not limited to, recruitment, employee engagement, management, retention and exit.• Act as first point of contact for all employees, department managers, senior management and directors with regards to the all things human resources.• Provide clients with all appropriate and relevant information and educate them on this information as required and determined by their needs.• Update clients on industry developments relevant to them and their industry, such as changes to IR laws.• Structure high level HR plans for clients and deliver these plans within the timeframes agreed upon.• Develop and implement company wide policies and procedures.

North Sydney

Achievements• Played an integral role in the success in transitioning of Julia Ross Australia into the Chandler Macleod Group after an acquisition. This was a yearlong project that saw me involved end to end.• I was a key player in the implementation of a customised Customer Relationship Management (CRM) tool across the organisation.• Successfully established and maintained a change management programme across the organisation, which included weekly, fortnightly and monthly reporting to the Board of Directors and other levels of management. Key Objectives • To build and implement project governance, establishing regular and accurate project reporting to provide information to project teams, key stakeholders and CMG board members.• Identify and manage any cross-project dependencies to ensure a smooth delivery of projects across the business.• Act as first point of contact for all employees with regards to the facilitation and management of the Change Management Framework across the business, both domestic and internationally.• From the reporting and governance process ensure timely escalation of risks and issues associated with business projects.• Act as a liaison among key stakeholders and project team members to aid their understanding of the importance of the Change Management Framework and programme governance and reporting.• Delivery of Change Management information at monthly Corporate Induction sessions.• Delivery and successful management of assigned projects using project management methodologies, ensuring project is delivered on time, to agreed scope and within budget. • Prepare briefing notes, reports and presentations on a weekly, fortnightly and monthly basis.

North Sydney, Nsw

• Full responsibility for the on boarding of new employees including contract preparation, salary package calculations and payroll liaison. Contract updating as directed by legislation.• Organisation of the probation and termination process including issue of probation letters and liaison with Management, IT and Payroll.• Act as first point of contact for internal employees relating to Immigration & Living Away from Home Allowance (LAFHA).• Administration of the Reward & Recognition Program including co-ordination of Excellence and Length of Service Awards. • OH&S Committee Representative for 3 metropolitan offices.• Management and facilitation of the corporate induction training module every 6 weeks.• Participated in workshops to develop the organisation’s strategic HR objectives. • Provide holiday cover for Senior HR Consultant.• Management of a number of ad-hoc HR projects.

Cert Iv Human Resources, Human Resources Management And Services

Year 12 Certificate