Matthew Hammond Email and Phone Number
Matthew Hammond work email
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Matthew Hammond personal email
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I help companies achieve world-class performance in logistics operations by applying my proven management, process improvement, customer service, and leadership skills in creating innovative and profitable solutions. I have a very diverse background in Operations Management, beginning as a Captain in the United States Marine Corps, and in the private sector with industry-leading companies in Supply Chain, Logistics, and Distribution. I am a hands-on, servant leader who believes that professional growth and development, empowerment, and delegation are the keys to effective management. My greatest satisfaction comes from identifying problems and making lasting changes that drive improvement and profitability. I have a demonstrated ability to simplify, organize, and communicate solutions to complex problems, and consistently strive to build strong personal relationships with customers and business partners. In addition to working in several of the many diverse logistics disciplines, one of my passions is building effective teams that understand that customer satisfaction is paramount to any successful business. I take great pride in training managers and front-line supervisors the leadership skills and techniques that will enhance their career development. The Marine Corps taught me such intangible assets as discipline, leadership, teamwork, judgement, ethics and personal drive. I put those traits first and foremost in my work and personal life every day.Currently looking for a Director or VP level opportunity in operations management. Please contact me at matthewhhammond@gmail.com. Specialties: Logistics, Supply Chain, Operations Management, Project Management, Collaborative and Motivational Leadership, Team Building, Customer Service, Transportation, Professional Development, Third Party Logistics / 3PL, Warehousing, Delivery, Verbal and Written Skills, P&L, Budget, Cost Reduction, Data Analysis, Profit Contribution, Project Management
Whitestar Logistics
View- Website:
- whitestarlogistics.com
- Employees:
- 15
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Vice President OperationsWhitestar Logistics Nov 2021 - Present
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Director Of OperationsWhitestar Logistics Jul 2016 - Nov 2021
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Logistics & Supply Chain Operations, Strategic Planning, P&L, Budget, Process / People / ManagementOportunity Seeker May 2016 - Present
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Director Of OperationsCapstone Logistics, Llc Dec 2012 - Apr 2016Peachtree Corners, Georgia, UsI directed 10 site operations in 5 states, providing third-party logistics services to grocery and general merchandise distribution industry leaders including Kroger, Albertsons, Sysco, McLane, and Ben E. Keith Foods. I managed operational budgets, P&L performance, business development, safety, customer service, and professional training and development.• Delivered 260% increase to 2015 budget in existing services revenue by developing and implementing a plan that saved on labor costs and improved operational efficiencies.• Captured more than $1 million in new service agreements by creating value propositions and negotiating contracts.• Realized 20% net margin on revenue after winning a customer auditing service agreement.• Exceeded 2015 company SMART goals with a 9.3/10 customer satisfaction and recommendation score vs. 8.4 company average and a 9.0/10 employee satisfaction score of vs. 8.4 company average.• Created KPIs and metrics to monitor and improve individual productivity and create analytical-based solutions that were adopted and implemented within the region.• Developed and implemented logistical support, labor, and operating budgets to enable the successful opening of three start-up locations. -
Regional Logistics ManagerArmstrong World Industries Dec 2011 - Dec 2012Lancaster, Pa, UsI managed warehouse, delivery, customer service, and third-party logistics operations for five locations in the western United States. I controlled operational budgets, contracts, real estate leases, and inventory. Collaborated with the sales team to anticipate demand and exceed customer expectations.• Decreased cost per unit 19% by executing sound logistics practices and lean processes that reduced waste and operating costs in Distribution Centers in Des Moines, Iowa and Seattle, Washington.• Reduced warehouse operating costs 14% by streamlining existing processes and renegotiating service contracts.• Increased warehouse employee productivity by approximately 20% by implementing visual management systems designed to maintain compliance with standard work. -
Training And Development Project ManagerTxi Dec 2010 - Dec 2011I managed department projects and designed, created, and delivered training curriculum based on needs of various business units. I controlled all third-party contracts including unique and proprietary training programs, seminars, and conference center locations. I also created user guides for new policies and programs later used for training end users.• Created “TXI University” program to consolidate and streamline professional training and career development for business units and individual employees through an automated online interface.• Negotiated and closed best-value contracts for training event locations and transportation.• Trained front-line supervisors and operations managers in effective leadership styles and management skills, and in building results-based and productive teams. -
Logistics And Customer Service ManagerTxi Jul 2008 - Dec 2010I oversaw a team of 14 logistics coordinators and customer service representatives, responsible for scheduling customer orders, planning and executing product delivery, and coordinating order fulfillment with production staff. I coordinated on-time delivery with 160 vehicle operators at 22 plant locations and their production managers, while maintaining long-term relationships with 150 repeat customers.• Boosted on-time delivery to 86% from 77% and service levels from to 93% from 89% by training dispatchers on optimal routes and coordinating product sourcing with production managers.• Increased units delivered per man-hour to 3.5 from 2.6 and improved operations efficiencies by implementing effective communication and teamwork procedures.• Fostered motivating environment to encourage delivery of top performances, empowered decision-making, and team idea contribution to streamline procedures and improve profits and loss.
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Captain, Logistics Operations OfficerUsmc Jun 2000 - Aug 2008Washington, Dc, UsI identified, planned, and executed interstate and international unit logistics operations, including safe and efficient transportation of equipment and personnel, re-supply and convoy operations, facility repair, and construction project management for 22 facilities. I managed operating budgets, staff training, inventory control, and asset procurement, and oversaw maritime embarkation of mobile assets.• Coordinated 3 military construction projects with a combined total budget of $58 million. • Increased equipment readiness to 92% from 37% in 6 months by creating and implementing lean policy procedures for vehicle and equipment maintenance following overseas deployment. • Trained and supervised 80 direct reports, with administrative obligation for 120 personnel.• Budgeted for and procured all equipment for IT, communications, and vehicle assets for Wounded Warrior regimental headquarters in Virginia, two battalions in California and North Carolina, and 15 satellite units in six states.• Trained over 100 Marines in helicopter support operations with zero injuries or equipment damage.• Supported over 200 personnel in Iraq by simultaneously managing sustenance operations for 3 sites.• Utilized over 160 vehicles to transport 3 million tons of cargo and 5,000 personnel.
Matthew Hammond Skills
Matthew Hammond Education Details
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Northcentral UniversityBusiness -
The University Of Texas At AustinLiberal Arts
Frequently Asked Questions about Matthew Hammond
What company does Matthew Hammond work for?
Matthew Hammond works for Whitestar Logistics
What is Matthew Hammond's role at the current company?
Matthew Hammond's current role is Logistics & Supply Chain Operations, Strategic Planning, P&L, Budget, Process / People Management & Development.
What is Matthew Hammond's email address?
Matthew Hammond's email address is ma****@****ics.com
What schools did Matthew Hammond attend?
Matthew Hammond attended Northcentral University, The University Of Texas At Austin.
What are some of Matthew Hammond's interests?
Matthew Hammond has interest in Logistics, Management, Operations, Training.
What skills is Matthew Hammond known for?
Matthew Hammond has skills like Logistics Management, Personnel Training, Personnel Development, Personnel Leadership, Lean Logistics, Transportation Management, Customer Service, Logistics Planning, Operations Management, Leadership, Military Logistics, Logistics.
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