Matthew Hook, Mba, Ms Finance, Six Sigma Master Black Belt Email and Phone Number
Executive Director of Operations/ Finance Manager/ Data Analysis Manager with over 20 years of experience in various positions of Leadership (starting as an Honorably Discharged US Naval Officer) to include both For-Profit and Non-Profit Companies. He holds a Masters in Business Administration and a Masters in Finance from Webster University along with certifications as a Lean Six Sigma Master Black Belt and Project Management from MSI. This year he will also hold a certification from the Corporate Finance Institute.• 300% increase in operational efficiency: Spearheaded the integration of a multi-million-dollar acquisition at Lighthouse for the Blind, resulting in a significant boost in productivity.• 7.4x revenue growth: Drove a comprehensive scaling initiative at Claim LLC, growing the workforce by 18x and achieving over $8.93 million in revenue within 4 years.• 236.4% increase in customer volume: Collaborated on a revamped go-to-market strategy that expanded Claim LLC's reach from a local to a national level.• 83.6% decrease in system stoppages: Developed a data analytics model at Vanderlande, improving baggage handling efficiency at Saint Louis Lambert International Airport.Complex Project ManagementStrong Analytical Skills and CreativityTeam Building & LeadershipProven Innovative ThinkerProductive/Solid Client RelationshipsSuperior Coaching & Teaching SkillsContinuous Process ImprovementEscalated Problem ResolutionAdvanced Microsoft Office (Excel, Word, PowerPoint, Project)
Lighthouse For The Blind - St. Louis
View- Website:
- lhbindustries.com
- Employees:
- 30
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Director Of OperationsLighthouse For The Blind - St. Louis Oct 2023 - PresentSt Louis, Missouri, United StatesOversees all manufacturing operations for all LHB locations. Incorporates the organizational strategy and plans for operational safety, regulatory compliance, quality assurance, and cost control policies and programs within manufacturing processes. Monitors production metrics and recommends process improvements, new technologies, and methods to maximize operational efficiency. Designs and implements long-term plans for facilities, equipment, materials, technology, and workforce resources to maintain manufacturing capacity and processes. -
Executive DirectorClaim Academy May 2021 - Apr 2023Saint Louis, MoRestructured the internal business processes across multiple departments to prepare for a 2-year scaling up initiative following a 3-year stagnation that reported high turnover and minimal company revenue from 2016 to mid-2019. Restructured the organization through the creation of more solidified roles & responsibilities and promoting cross-functional transitions between Operations, Finance, and Admissions Departments to support the entire customer lifecycle. • Increased customer volume 236.4% in 2020 and 159.2% in 2021 through acollaboration between marketing & admissions in a revamped go-to-marketstrategy that promoted outside of the City of Saint Louis and into a nationalterritory by aligning more resources with the Department of Veterans Affairsand nationally recognized tuition sources such as Sallie Mae; subsequentlyending 2022 with an increase of 66.1% compared to previous year’s outcomes.• Reported yearly increases in revenue of 311.6% in 2020 and 160.6% in 2021,overcoming the forecasted negative financial sentiment during the onset of theCOVID Pandemic. Ended 2022 with a 69.1% increase in revenue throughsustained internal processes.• Total overall revenue generation during tenure of July 2019 – Apr 2023 was $8.93 million compared to the Jan 2015 - Jun 2019 revenue generation of $1.2million; thus, ending with a 7.4x increase overall in under 4 years to include a12% reduction in accounts receivable over 90-days. -
Director Of Business Development & Veterans AffairsClaim Academy Sep 2020 - May 2021St Louis, Missouri, United States -
Director Of OperationsClaim Academy Jul 2019 - Sep 2020Saint Louis, Missouri -
Manager Of Data Analytics & ProcessesVanderlande Apr 2016 - Jul 2019Saint Louis, MoDirected the compilation, analysis, and reporting of data that affected the baggage handling system for the Saint Louis Lambert International Airport under the direction of the Site Manager.• 83.6% decrease in stoppages due to mechanical issues or human error.Using data gathered with Microsoft Excel by four Control Room Operators,and entered Microsoft Power BI for visualization, Six Sigma root causeanalysis narrowed focus that was relayed to key stakeholders throughoutthe airport with numerous airline Agents and airport staff. -
OwnerHook Business Development Group, Llc Apr 2013 - Dec 2015Founded a business to provide Six Sigma consulting & Business Development services from a top-down level for two Fortune 500 companies and six 100+ employee-sized businesses, generating a revenue for HBDG of $133,000 in 2013 as the sole staff member to ending with $546,000in revenue for 2015 with a staff of four.• Worked with Client Business Development Representatives to securecontracts for the Client portfolio totaling $4.6 million from 2013-2015 using acombination of market research and data analytics.
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Director Of Business DevelopmentInvenio Apr 2011 - Jun 2013Provide business development services for HP-Federal by targeting key government agencies through market research and lead generation, resulting in seventeen finalized product sales averaging $300-500k each. • Maintained a quota system for Business Development Representativesthat was exceeded by over 50% every quarter, and was raised in thesecond year by 75%, paving the way for Invenio to renew customercontracts year-over-year with zero attrition and the signing of three newClient contracts -
Supply/Logistics OfficerMsron 12 2010 - 2012Maitime Security Squadro 12Supply/Logistics Officer for MSRON 12 Command stationed out Williamsburg, VA as a Naval Reserve Officer.
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Anti-Terrorism & Force Protection Regional Program Manager For Mid-AtlanticSa-Tech Nov 2008 - Jan 2011Washington, District Of Columbia, United StatesOverseeing the timely and efficient execution of projects from (Maine down to Virginia) with a combined portfolio of 15 major projects ongoing at one time with a combined project team of 31 spanning the region. • Ensured the efficiency of project rollout through weekly meetings withProject Managers and end of the week information “data calls” compilinginformation into Microsoft Project and a master data Excel Spreadsheet.With all information compiled, analyzed, and reports generated andreviewed, the recommendations for removing any bottlenecks wererelayed back to the assigned Project Managers.• Created a “roadshow” that allowed meeting with future Stakeholders toshowcase the intentions of the Program Office Headquarters and identify,discus, and resolve any concerns ahead of time. This 4-week projectallowed for quicker kick-offs for every subsequent project, buying theProject Manager an average of 2-3 weeks extra on the project timeline.• Received the NAVFAC “Speed & Agility Award for Program Excellence”from the Program Office HQ in Washington DC -
Surface Warfare OfficerUs Navy Dec 2002 - Oct 2008USS Carter Hall (LSD 50) 2003-2005; USS Saipan (LHA 2) 2005-2006; NAVSEA (CDSA Dam Neck) 2007-2008
Matthew Hook, Mba, Ms Finance, Six Sigma Master Black Belt Education Details
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Master Of Business Administration (Mba) -
Finance And Financial Management Services -
History & Physics -
Surface Warfare Officer Engineering SchoolMechanical Engineering Related Technologies/Technicians
Frequently Asked Questions about Matthew Hook, Mba, Ms Finance, Six Sigma Master Black Belt
What company does Matthew Hook, Mba, Ms Finance, Six Sigma Master Black Belt work for?
Matthew Hook, Mba, Ms Finance, Six Sigma Master Black Belt works for Lighthouse For The Blind - St. Louis
What is Matthew Hook, Mba, Ms Finance, Six Sigma Master Black Belt's role at the current company?
Matthew Hook, Mba, Ms Finance, Six Sigma Master Black Belt's current role is Program Management / Operations Management / Financial Analytics / Six Sigma Master Black Belt / Veteran. Continuous Improvement and Process Specialist..
What schools did Matthew Hook, Mba, Ms Finance, Six Sigma Master Black Belt attend?
Matthew Hook, Mba, Ms Finance, Six Sigma Master Black Belt attended Webster University, Webster University, University Of Missouri-Columbia, Surface Warfare Officer Engineering School.
Who are Matthew Hook, Mba, Ms Finance, Six Sigma Master Black Belt's colleagues?
Matthew Hook, Mba, Ms Finance, Six Sigma Master Black Belt's colleagues are Marc Pusateri, Henry Allen, Mark Epstein, Kelly Patty, Brittney Bettonville, Lawrence Stewart, John Mcdermid.
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