Matthew Hughes Email & Phone Number

United Kingdom

Manchester, England, United Kingdom

Working closely with senior leaders of the Faculty of Biology, Medicine and Health to facilitate Faculty operations, planning and strategyOrganising Faculty Leadership Team meetings and eventsOrganising Vacancy Management Group meetings, liaising with a wide variety of stakeholders to ensure vacancies are fully approvedLine managing a team of Executive.

Managing a team of three Admissions professionals to deliver a quality Admissions service for the University’s suite of PGCE (teacher training) courses. Conducting PDRs, recruiting and inducting new starters, identifying training needs and ensuring that these are met. Ensuring that incoming PGCE students are compliant with Department for Education (DfE).

Undergraduate Admissions for BA Primary Education alongside Professional and Clinical courses eg Nursing, Speech and Language Therapy, Psychology. Brief period of Science and Engineering Admissions.Delivering training, collaborating with professional services to facilitate the recruitment and admissions process, supporting recruitment events, providing.

Manchester, United Kingdom

• Providing quality information, advice and guidance to prospective students and applicants via telephone, email and CRM web form.
• Maintaining excellent working knowledge of the University’s UG and PG courses, as well as areas such as accommodation, finance, events, communications, admissions and more. Keeping up to date with changes and updating.
• Supporting events such as Open Days, Applicant Visit Days and UCAS Fairs (Information stand, accommodation tours)
• Managing teams of Student Ambassadors at events; training new starters on phones and CRM
• Supporting Clearing and Confirmation helplines
• Updating information on MMU’s website eg FAQs, Study sections, online prospectus pages.

Lancaster, United Kingdom

• Providing extensive support to the Communications and Marketing Team.
• Working alongside Science and Technology departments to copywrite and proof read existing content and develop new content for their respective websites and marketing materials; developing news articles, writing content.
• Undertaking research on marketing and communications strategies.
• Interviewing current students and alumni, developing their answers into student and alumni profiles and recording my progress in Microsoft Excel.
• Creating HTML email marketing campaigns using MailChimp and CampaignMonitor to encourage conversion of prospective students and applicants, with demonstrably positive results.
• Compiled an 8000 word document providing material for social media to last approximately two years.

Bootle

• Provided excellent customer service to claimants of Jobseekers’ Allowance and Universal Credit.
• Fostered interpersonal relationships by carrying out a variety of administrative tasks, demonstrably improving the productivity of the Jobcentre.
• Filing, creating new filing systems, disposing of confidential documents, researching job vacancies for clients, assisting clients and staff with ICT issues.
• Using Microsoft Excel to update spreadsheets logging holidays and absences and comparing the productivity of Bootle Jobcentre to others across the country.

Bootle

• Providing support to HMRC’s Counter-Avoidance Change and Capability Team.
• Writing content for the departmental newsletter and editing and formatting Word documents.
• Learning how to write an effective Civil Service competency based on my experience.
• Undertaking research which was vital to the delivery of several workshops.
• Creating facilitator packs for 52 feedback events attended by 1400 HMRC staff, the results of which were delivered to the SLT.
• General administrative tasks such as writing meeting agendas, photocopying documents and updating spreadsheets.

Liverpool, United Kingdom

I was tasked with stock rotation and assisting customers with enquiries. I gained excellent experience in customer service, retail work, working within a team, and time management.

Liverpool, United Kingdom

I attended a work experience placement at Springwell Park Primary School, in which I assisted with administrative duties, helped pupils with their work, listened to them read, supervised during PE and assisted with ICT issues.

Bachelor Of Arts (Ba), History, 2:1

Activities and Societies: President of RocSoc (Rock Society), Secretary of RocSoc. History Society Hiking Society I also wrote two pieces.

Bachelor’S Degree, History, 2:1

Activities and Societies: RocSoc (President and secretary) History Society Hiking SocietyI took various modules on different periods of.