Matthew Janzig Email & Phone Number

Dubuque, Iowa Area

Monitoring drivers and serviceReporting both DOT and non-DOT accidents according to proper procedures.Recording any issues encountered, especially those pertaining to cargo, OS&D, and injuries, then communicating them to operations, customers, and drivers.Generating current and accurate night and weekend reports according to the standard order process.Working closely with safety, maintenance, and operations to ensure operators comply with the policies and procedures of each department.Promptly answering phone calls, e-mails, voicemails, and other questions from co-workers, customers, and drivers.Maintaining positive customer, driver, and carrier relations.

Dubuque, Iowa

Dubuque, Iowa

San Antonio, Texas

San Antonio, Texas Area

Dubuque, Iowa Area

Lackland Afb

Ensures timely execution and effective use of military taxi, mass transportation, scheduled/unscheduled shuttle, cargo movement, aircrew support, wrecker operation, and U-Drive-It (UDI) services in support of home-station mission, contingencies, and combat service support operations.-Receives and validates requests for support services and vehicles (i.e., passenger/cargo movement, recovery, material handling, etc.) to ensure official use compliance in accordance with established policies.-Reviewes and evaluates requests exceeding the installations Permissible Operating Distance (POD). Coordinates with installation protocol office to plan and organize support requirements for special events and distinguished visitors.-Monitores vehicle dispatch operations, personnel, and resources according to applicable directives. Maintains accountability of equipment items assigned to Vehicle Operations Control Center (VOCC). Uses the On-Line-Vehicle-Interactive-Management-System (OLVIMS) Dispatch Module to collect, monitor, store, and process Vehicle servicing requirements, Taxi and aircrew support, UDI vehicle and cargo/passenger support, Protocol and DV support, Shuttle bus, military mass transit, and school bus support, where applicable, Wrecker and vehicle recovery support, Documented Cargo operations support, Vehicle operator training, and Contingency and exercise support.

Lackland Afb

-Remained readily available to support all transportation requests.-Safeguarded assigned Personal Wireless Communications Systems (PWCS), tie-down devices, toll passes, AF owned credit cards, and SATS equipment.-Operated various vehicle types to include; tractor-trailer, tow truck, bus, coach bus, forklifts and military series vehicles for deployment missions.

Bachelor'S Degree, Computer Information Systems

Education record