• Process prepared food and inventory transfers each week to provide accurate data for the Division of Housing and Food Services (DHFS) to forecast and order weekly product shipments necessary to keep all university dining locations operational. • Consolidate a digital and physical records system of past transfers for auditing purposes.

• Collaborated on a team project to evaluate the reputation and competitive advantage of the Dell Technologies Partner Program to propose future improvements involving incentive structures, public relations, internal communications, and artificial intelligence (AI). • Presided over 75 marketing leads for B2B accounts with historically low levels of spend, four of which I converted into promising opportunities for desktop, virtual hosting, and laptop sales.• Delivered a variety of presentations in a flipped classroom environment to learn more about computer hardware, data centers, the Dell product portfolio, and selling strategies.

• Managed the play clock and tracked foul statistics at assigned high school football games in the Austin area. • Communicated with the referees on the field via radio to make any necessary changes to game operations in the press box.

Sign Arts is a small business that specializes in the design and manufacture of signs and graphic design products. In the spring of 2021, the proprietor at the time and my great uncle, John Diaz, became terminally ill, forcing him to step away from his business. I was asked on behalf of the family to help the operations manager take on the challenge of running the business in his absence, which he had managed independently for 38 years.• Corresponded with customers about their work orders by managing two business emails, answering phones, and meeting directly with clients to maintain a consistent and punctual production schedule.• Generated invoices through QuickBooks and collected customer payments to maintain an organized financial records system. • Consulted directly with the operations manager, and now current owner, to facilitate daily business operations, including project updates, employee productivity and the creation of weekly production schedules using Trello to secure a high production turnaround.