Matthew Dobie Email & Phone Number

Sacramento, California Area

•Provide instruction, support, and on-the-job training in a variety of activities including access, advocacy, appropriate behavior, budgeting/money management, communication, community integration, computer training, cultural events, health and safety preparation, independent living skills, job skills, mobility, outdoor experiences, personal care, recreation, self-advocacy, social skills, supported employment, travel, vocational training, volunteer jobs, and other designated skills.

•Facilitate freelance digital arts services on a commission basis

Elk Grove, California

•Open facility, and prepare to greet the Cardinal regional freight driver when 48' - 53' truck arrives. Receive bill of lading for processing.•Scan in received inventory as it is unloaded, accounting for stock items and customer orders; affix special order labels to parts accordingly.•Sort scanned inventory to respective shipping and receiving destinations•Prepare customer orders for shipping and dispatch, identifying which received and stocked items are included for each respective invoice•Verify the payment method (cash, charge, COD) and status of every invoice to determine whether or not transactions are required for delivery•Stock parts within warehouse, situating each item in their proper bin location•Coordinate with drivers for their deliveries along predetermined routes•Load assigned deliveries into vehicle using their respective invoices; carefully examine each invoice for inconsistencies prior to delivery, to reduce margin for errors•Maintain safe and clean work warehouse environment using various supplies•Handle sensitive materials in safe and professional manner, correctly disposing documents containing personal information into designated shred bins•Check in parts from Same-Day Shipment, following morning procedure to determine where parts go, and which must be returned because of damages•Maintain parts inventory within warehouse, ensuring that each item is located within their correct bin location - make corrections as necessary•Assist with pulling parts for invoices as required•Process material returns for core credits. This includes, bumpers, lamps, engines, transmissions, differentials, etc. Submit an initial material returns claim, and create core return and FedEx shipping labels based on the corresponding answer-back•Stage core returns for shipment - coordinate with Cardinal freight drivers times for pickup of core returns •Assist with loading freight trucks with core returns

Sacramento, California Area

•Scan in received inventory, accounting for stock items and customer orders; account for variances that do not align with orders detailed within the packing slip•Identify damaged parts and materials that must be returned to and reordered from Toyota•Sort scanned inventory to respective shipping and receiving destinations•Prepare customer orders for shipping and dispatch, identifying which received and stocked items are included for each respective invoice•Verify the payment method and status of every invoice to determine whether or not future transactions are required•Stock parts within warehouse, situating each item in their proper bin location•Coordinate with both shipping/receiving personnel and drivers local deliveries for predetermined routes•Stage delivery vehicle in shipping bay; inspect vehicle for safety hazards prior to using vehicle, reporting any needed repairs to management•Load assigned deliveries into vehicle using their respective invoices; carefully examine each invoice for inconsistencies prior to delivery, to reduce margin for errors•Drive in a safe and efficient manner, ensure that parts loaded on vehicle are secured to prevent damage during shipment•Ask for returns from businesses; issue return receipts to document and track credit transactions•Upon delivery, identify payment method as needed; handle cash and checks carefully and responsibly - call in credit card payments via telephone to the store•Deliver parts to destinations when payment requirements are fulfilled•Check in parts from Same-Day Shipment, following morning procedure to determine where parts go, and which must be returned because of damages•Maintain parts inventory within warehouse, ensuring that each item is located within their correct bin locations•Assist parts personnel with pulling parts from inventory for service department, will-call, etc.•Assist with shipping and receiving operations at various levels as required

Sacramento, California Area

•Stock received inventory of parts•Orchestrate with dispatch team a coordinated delivery route•Deliver parts in safe and timely manner•Account for returned items•Monitor vehicle condition, accounting for necessary repairs•Assist in-store customers with finding various products in facility

Roseville, Ca

•Meet and greet customers in a welcoming and proper fashion•Respond to internet leads and inquiries in a timely manner to maintain a consistent customer basis•Stay up-to-date regarding Mazda and Subaru products to achieve and maintain certification as a salesman.•Assist customers with product knowledge pertaining to new Mazda's and Subaru's, in addition to Certified Pre-Owned and other used vehicle for sale in AutoNation's extensive inventory.•Conduct thorough needs analysis to determine what products suit individual customer needs.•Engage in safe and informative test-drives and vehicle demonstrations•Provide AutoNation pricing menu, explaining the benefits of the transparency within the company practice in addition to competitive and fair market pricing•Assist buyers with filling out credit applications. Prepare all sold units for proper deliveries, ensuring that customers are satisfied prior to driving away with purchased vehicle•Schedule appointments and follow-ups with customers following vehicle sale to prepare them for the service aspect of AutoNation's dealership network•Conduct dealer trades as necessary•Detail sold units as necessary•Conduct active trade appraisals with customers to encourage and influence vehicle trades and purchases•Conduct complementary service appraisals for service customers, communicating with service employees to accurately determine the condition of vehicles•Assist store managers and associates with determining the condition of used vehicles slated to be purchased for the dealership whether or not said vehicle is part of a sales deal•Assist store managers and associates with sales processes when necessary•Process vehicle appraisals and same day payments in a timely manner for customers who sell their vehicles to a dealership•Log customer visits within Compass to ensure proper coverage and promote future business and timely follow-ups

Roseville, Ca

•Meet and greet customers in a welcoming and proper fashion•Conduct active trade appraisals with customers to encourage and influence vehicle trades and purchases.•Conduct complementary service appraisals for service customers, communicating with service employees to accurately determine the condition of vehicles•Assist store managers and associates with determining the condition of used vehicles slated to be purchased for the dealership whether or not said vehicle is part of a sales deal•Assist store managers and associates with sales processes when necessary•Conduct daily reports regarding the sales and purchase performances, analyzing trends, and determining how to generate an influx of business•Process vehicle appraisals and same day payments in a timely manner for customers who sell their vehicles to a dealership•Log customer visits within Compass to ensure proper coverage and promote future business and timely follow-ups•Thank every customer for their time and business regardless of whether or not they are customers for the day

Roseville, California

•Meet and greet customers in a welcoming and proper fashion•Respond to leads and inquiries in a timely manner to maintain a consistent customer basis•Stay up-to-date regarding Mazda and Subaru products to achieve and maintain certification as a salesman.•Assist customers with product knowledge pertaining to new Mazda's and Subaru's, in addition to Certified Pre-Owned and other used vehicle for sale in AutoNation's extensive inventory.•Conduct thorough needs analysis to determine what products suit individual customer needs.•Engage in safe and informative test-drives and vehicle demonstrations•Provide AutoNation pricing menu, explaining the benefits of the transparency within the company practice in addition to competitive and fair market pricing•Assist buyers with filling out credit applications. Prepare all sold units for proper deliveries, ensuring that customers are satisfied prior to driving away with purchased vehicle•Schedule appointments and follow-ups with customers following vehicle sale to prepare them for the service aspect of AutoNation's dealership network•Conduct dealer trades as necessary•Detail sold units as necessary•Conduct active trade appraisals with customers to encourage and influence vehicle trades and purchases•Conduct complementary service appraisals for service customers, communicating with service employees to accurately determine the condition of vehicles•Assist store managers and associates with determining the condition of used vehicles slated to be purchased for the dealership whether or not said vehicle is part of a sales deal•Assist store managers and associates with sales processes when necessary•Process vehicle appraisals and same day payments in a timely manner for customers who sell their vehicles to a dealership•Log customer visits within Compass to ensure proper coverage and promote future business and timely follow-ups

Elk Grove, California

•Provide vehicular services to the dealership in the way of driving customers to and from the facility; deliver staff and faculty, parts, vehicles, bank deposits, and other sensitive paperwork and goods to and from the facility•Maintain shuttle van, monitoring vehicular health; uphold vehicle cleanliness•Maintain showroom vehicles, cleaning, dusting and waxing show cars to maintain an upscale presentation, promoting sales•Manage all janitorial duties and services, including, but not limited to: maintaining cleanliness and orderliness of dealership lobby, showroom floor and vehicles, sales and managerial offices, break rooms, restrooms, meeting lobby, service shop and bays, parking lot and service drive•Provide general assistance and excellent service to the dealership and all respective faculty, staff, and customers as necessary, including, but not limited to: repairing and replacing various fixtures and displays inside and outside of the dealership, allocating dealership vehicular inventory, networking and assisting with neighboring dealerships and their respective faculty and staff in conducting business, running vehicular monitors of processed vehicular inventory, assessing vehicle health and identifying possible problems•Aid certified technicians in conducting vehicular repairs and maintenance

Sacramento, California Area

•Provide customer assistance regarding various products and services pertaining to the facility; maintained store stocks and inventory, accounting for changes in products and various store promotions•Maintain cleanliness of facility, and appropriate store equipment as necessary

Liberal Arts And Sciences/Liberal Studies

At Cosumnes River College I hone my skills as a digital artist.

High School Diploma, General Studies

Study General Education