● Led the migration to hypervisors, achieving a 50% improvement in efficiency and 75% reduction in downtime.● Designed and implemented a comprehensive physical security system, reducing security management costs by 60% while enhancing threat detection and management.● Designed and implemented a new access control system, strengthening both physical and digital security infrastructure.● Rebuilt servers to core configurations, hardening utilizing CIS guidelines, to reduce attack vectors and increase security.● Implemented MDM and RMM solutions, improving security and system performance across 100+ devices. Regularly updated and maintained these solutions, reducing downtime by 45% and ensuring optimal device functionality and security compliance.● Led the integration of Security Assertion Markup Language (SAML), improving security and reducing authentication times by 15%, while enhancing cross-platform user management for on-prem and cloud based resources.● Identified and executed cost-effective software renewal strategies, resulting in significant savings on annual licensing fees without compromising security or functionality.● Enforced stringent file system permissions and implemented data protection policies, ensuring with industry regulations.● Managed relationships with key IT vendors, ensuring that service level agreements (SLAs) were met and that vendors delivered value. Negotiated contracts that resulted in 40% savings without compromising on service or performance.● Developed and executed a 3 year IT roadmap aligning with business goals, forecasting future needs, and ensuring scalability. Oversaw the integration of emerging technologies to enhance the organization’s infrastructure and support long term growth.● Championed the adoption of cloud technologies, enabling the organization to reduce upcoming infrastructure costs by 45%. ● Successfully led multiple IT projects on time and within budget.

● Played a key role in restoring network functionality following a ransomware attack, ensuring minimal disruption to business operations and leading efforts to secure and stabilize systems.● Led the upgrade of all workstations to Windows 10, collaborating closely with departments to ensure a smooth transition and maintaining system availability during the upgrade process.● Implemented certificate management, helpdesk support systems, and patch management processes, significantly improving network security and operational efficiency.● Conducted a comprehensive mapping of the wireless network, identified coverage gaps, and implemented solutions to improve overall system performance and connectivity.● Contributed to the implementation of a new phone system, streamlining communication and improving collaboration across departments.● Sourced cost-effective components for the migration to a fiber backbone, enhancing network speed and reliability while maintaining cost control.● Assisted in coordinating department relocations, ensuring seamless transitions and minimal disruption to daily operations.● Introduced more efficient management methods for display boards and worked with the foundation to enhance signage, contributing to better branding and visibility.● Demonstrated adaptability and teamwork by providing IT support during a flood, ensuring quick recovery and continuity of services across all departments.● Collaborated with various departments to understand their IT needs and provided tailored solutions to improve overall productivity and system performance.● Worked closely with various hospitals' IT teams to integrate specialized medical equipment with software and systems, ensuring seamless functionality and compliance with healthcare standards.

● Orchestrated the consolidation of networked filesystems into a unified DFS namespace across multiple offices, prioritizing redundancy, data security, and seamless server upgrades● Implemented RADIUS-based security measures for wireless networks using Windows Network Policy, ensuring only authorized devices could access the network. This enhanced overall security compliance● Continuously developed and enforced IT policies and procedures to fortify security measures, ensuring organizational compliance and minimizing vulnerabilities● Led the implementation of a Single Sign-On (SSO) solution leveraging Active Directory, improving user experience and enhancing workflow efficiency● Spearheaded the deployment of Windows 10 using the Microsoft Deployment Toolkit (MDT), and modified legacy programs to function within a standard user permissions environment, prioritizing security● Designed and maintained automation scripts for computer setup and deployment, improving efficiency and ensuring consistency● Regularly evaluated and implemented tools to enhance efficiency in computer system setup, diagnosis, and repair, reducing time and increasing overall productivity● Managed the migration from Macintosh to Windows-based systems, resulting in cost savings and enhanced security measures● Led domain and server migrations, including domain controllers, file servers, and Office 365 migrations, ensuring smooth transitions and uninterrupted operations● Provided support and troubleshooting for industry-specific software, ensuring compatibility with organizational systems and resolving software-related issues efficiently. This included addressing unique software challenges in a timely manner, contributing to enhanced system reliability and operational continuity

Professional Experience:Engaged with a startup laboratory specializing in Size Exclusion and Gel Permutation Chromatography, contributing to lab setup for sample analysis and showroom purposes. Facilitated timely storage and preparation of samples to meet stringent requirements. Conducted regular monitoring and testing of systems to uphold quality control standards.Key Responsibilities:◦ Flexible Work Schedule: Adhered to varying timeframes for sample analysis, ensuring timely completion. ◦ Streamlined Documentation: Introduced new XML sample analysis Work Order forms using Infopath, aimed at minimizing repetition and errors. ◦ Comprehensive Documentation Management: Maintained updated records of Material Safety Data Sheets (MSDS) and monitored chemical stock levels as per requirements. ◦ Equipment Maintenance: Developed and maintained change log documentation for equipment, ensuring operational transparency and efficiency. ◦ Network Setup and Accessibility: Established a local network with remote access capabilities for staff to monitor equipment and access analyses. ◦ Robust Backup System: Implemented backup equipment following the son-father-grandfather method and ensured accuracy of offline backups. ◦ Retail Consumables Management: Created and managed inventory of consumables for retail purposes. ◦ Logistics Management: Oversaw shipping and receiving operations for samples, consumables, and chemicals, ensuring timely and accurate delivery. ◦ Cloud System Integration: Researched and implemented a cloud-based system to provide data analysis services to customers, enhancing accessibility and convenience.

Professional Experience:Conducted a variety of tests on cereals to ensure compliance with nutritional specifications. Tested cereals from different production lines to enhance the accuracy of line equipment. Maintained meticulous documentation and upkeep of testing equipment according to industry standards. Given the delicate nature of working with small samples, precision in measurements and machinery maintenance was of utmost importance. Originally started as a 4-month Co-op position, extended to 6 months due to performance.Key Responsibilities:◦ HPLC Analysis: Conducted HPLC analysis to identify different sugar types present in cereals, promptly notifying level 2 personnel if samples deviated from specified parameters.◦ Spectrophotometry Analysis: Performed spectrophotometry analysis to determine protein content in cereals, ensuring accuracy and consistency.◦ Moisture Testing: Conducted moisture testing at various stages of cereal production to prevent bacterial growth and maintain product quality.◦ Certificates of Analysis: Ensured timely acquisition of Certificates of Analysis from suppliers and pursued them if not readily available.◦ Documentation Management: Maintained accurate and up-to-date documentation, adhering to regulatory requirements and internal protocols. Assistance with Environmental Monitoring: Provided assistance to the Environmental Technician by collecting and analyzing water effluent samples, contributing to environmental compliance efforts.

Began as an after-school Dishwasher and swiftly advanced to the position of Line Cook. My role involved maintaining a sanitary environment, ensuring food safety through proper temperature control, and consistently preparing and serving meals.Key Responsibilities: Prepared food to order, ensuring thorough and consistent cooking to meet quality standards. Maintained cleanliness and sanitation in the work environment, adhering to strict hygiene protocols. Conducted setup and teardown of the kitchen Line as required, contributing to smooth operations and efficient workflow.Responsibilities:•Cooked food as needed, insuring food was cooked thoroughly and consistently•Kept work environment sanitary•Preformed setup and tear-down of kitchen Line as needed

Professional Experience:Employed as a General Labourer during after-school hours and weekends.Key Responsibilities: Installed hardwood flooring and carpet to precise specifications. Ensured a clean and organized work environment to promote efficiency and safety. Expertly cut hardwood flooring and tile to exact dimensions, contributing to flawless installations.