A development of my previous role as General Manager with greater input on wider business strategy, short/medium/long-term planning, execution, and wider oversight, with a broader scope of responsibility.

Overseeing all activity carried out by the Marketing Department including:• Managing and representing the Marketing Team• Budget creation, forecasting, tracking• Campaign planning, execution, analysis • Brand development• E-commerce websites (although no site builds during my time at Moss, yet)• Promotional sales• Direct marketing• Email marketing• Social media • Print advertising• Online advertising• Catalogue production • Shows and… Show more Overseeing all activity carried out by the Marketing Department including:• Managing and representing the Marketing Team• Budget creation, forecasting, tracking• Campaign planning, execution, analysis • Brand development• E-commerce websites (although no site builds during my time at Moss, yet)• Promotional sales• Direct marketing• Email marketing• Social media • Print advertising• Online advertising• Catalogue production • Shows and events• Contact segmentation• Point of sale material• Loyalty programmes• Market research• Internal communication• Management of supplier relationships, briefs, deliverables• Community and industry relationships Show less

• Management of marketing activities, digital and traditional.• Business development • Develop and manage workflow processes leading to greater efficiency of the business. • Management of workshop and team of five. • Bodywork repairs and preparation for paint. • Servicing and light mechanics / electronics. • Final finishing of vehicles ahead of handover to customers.

• Manage production and delivery of online editorial, social media and sales content.• Act as brand guardian for all McLaren Automotive online content across digital touch-points.• Manage social media channels including Facebook, Twitter, YouTube and Google+.• Manage delivery and developments of online presence including flagship website.• Building and maintaining relationships with influencers and collaborative partner companies.• Having general input into central Sales &… Show more • Manage production and delivery of online editorial, social media and sales content.• Act as brand guardian for all McLaren Automotive online content across digital touch-points.• Manage social media channels including Facebook, Twitter, YouTube and Google+.• Manage delivery and developments of online presence including flagship website.• Building and maintaining relationships with influencers and collaborative partner companies.• Having general input into central Sales & Marketing strategy, materials and activities.• Manage relationships with digital licensees (computer game studios).• Management of key agency relationships. Show less

• Direct day-to-day communication with customers and prospects (high net worth individuals).• Build rapport with contacts from initial communication to becoming repeat customers.• Act as brand representative, product specialist and host both on site and at global events. • Complaint handling.• Press facing representative of McLaren Automotive.• Management and upkeep of CRM database.• International motor show stand management.

My role was to carry out cosmetic repairs to stonework such as fireplaces, statues, feature stones, etc. Colour matching and shaping were key skills in this role as were diary management and client relationship management.