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Matthew Johnson-Hines is listed as Customer Service Representative | Business Administration Degree at Ordermark, a company with 79 employees, based in Los Angeles, California, United States. AeroLeads shows a matched LinkedIn profile for Matthew Johnson-Hines.
Matthew Johnson-Hines previously worked as Customer Success Manager at Ordermark and Customer Success Manager at Hipmunk. Matthew Johnson-Hines studied at Woodbury University.
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With a Bachelor's degree in Business Administration and Management from the University of Southern California, my role at Ordermark as a Customer Service Representative is fueled by a foundation in business principles and a customer-centric approach. At the core of my competencies lies the ability to understand and satisfy customer needs, ensuring a seamless and positive experience. Our team's dedication to service excellence has been key in maintaining strong customer relations and fostering loyalty.
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Los Angeles, California, United States
Decreased churn rate on new accounts from 15% to 5% in 4 months by learning troubleshooting tactics from technical and hardware support departments to reduce churn over technical difficulties; recommended new strategies and support policies; implemented new system to update menus instantly for clients.Supported new hires, providing training and shadowing.
San Francisco Bay Area
Helped onboard and support customers and consumers compare prices by gathering information on flights, hotels, and car rentals. Turned one-time customers into longstanding clients. Improved customer loyalty in 6 months and reduced staff turnover by creating key performance indicators and a quality assurance team, allowing staff critical feedback and.
Los Angeles, California, United States
Opened and closed store, oversaw labor, facilitated returns and exchanges, and assisted in managing employee schedules.Ensured smooth operations, including meeting customer needs and fiscal goals.Reduced turnover by creating a new training program for sales associates and presenting product knowledge for all new shoes added each month.
Other employees you can reach at getordermark.com. View company contacts for 79 employees →
Delroy Mcfarlane
Colleague at Ordermark
Fayetteville, Georgia, United States, United States
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Manya Gupta
Colleague at Ordermark
Gwalior, Madhya Pradesh, India, India
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Kendal Hargrove
Colleague at Ordermark
St Petersburg, Florida, United States, United States
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Bharat Sharma
Colleague at Ordermark
Delhi, India, India
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Kanesha Sanders
Colleague at Ordermark
Los Angeles, California, United States, United States
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Jasson Ortiz Ipina
Colleague at Ordermark
Los Angeles Metropolitan Area, United States
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Louis Fang
Colleague at Ordermark
Los Angeles Metropolitan Area, United States
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Lalai Khan
Colleague at Ordermark
Rajarhat, West Bengal, India, India
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Arzu Talug
Colleague at Ordermark
Bridgeport, Connecticut, United States, United States
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Katherine Harper
Colleague at Ordermark
Long Beach, California, United States, United States
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Quick answers generated from the profile data available on this page.
Matthew Johnson-Hines works for Ordermark.
Matthew Johnson-Hines is listed as Customer Service Representative | Business Administration Degree at Ordermark.
Matthew Johnson-Hines is based in Los Angeles, California, United States while working with Ordermark.
Matthew Johnson-Hines has worked for Ordermark, Hipmunk, and Finish Line Shoes.
Matthew Johnson-Hines's colleagues at Ordermark include Delroy Mcfarlane, Manya Gupta, Kendal Hargrove, Bharat Sharma, and Kanesha Sanders.
You can use AeroLeads to view verified contact signals for Matthew Johnson-Hines at Ordermark, including work email, phone, and LinkedIn data when available.
Matthew Johnson-Hines studied at Woodbury University.
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