Matthew J. Richardson Email & Phone Number

Massillon, Ohio, Us

I handle day to day operations of a MetaSwitch class 5 soft switch. My duties include:* The building and maintaining of residential as well as business class telephony service (which include MGCP, SIP, and PRI signaling types).* Routing and translations management.* Trunking and interconnection management.* Alarm monitoring and management of the various server equipment that supports MCTV's MetaSwitch system.* The building, deployment, and management of our Hosted Phone Service product.* Working with and responding to a trouble ticketing system. * I also have exposure to working with our third party caller ID and E911 database providers.

Massillon, Ohio, Us

I troubleshoot and configuring customer computers to connect to the internet using TCP/IP over a DHCP server. I also configure and troubleshoot various email client probrams to work with POP and SMTP servers. I sign up new and existing customers with MCTV digital phone service. I also troubleshoot cable and converter box issues using the RR Enterprise LTD subscriber management software database.

North Canton, Oh, Us

I performed updates and changes to live websites using Dreamweaver and various content management systems. I performed these tasks using HTML and CSS. I made copy changes, updated links, added new content, and whatever else needed done. I also used Adobe Photoshop to cut and optimize images. I also gained experience marking up a page using an approved Adobe Photoshop design. I performed this task utilizing Adobe Photoshop to cut and optimize the images, as well as HTML, CSS, and Dreamveaver for the coding.

Bachelor Of Science, Computer Science And Engineering Technology

Associate Of Applied Science, Computer Science And Engineering Technology