Matthew Kadi Email and Phone Number
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Matthew Kadi is a Camera Operator, Photographer at Direct Message. They possess expertise in mac, retail sales, iwork, ilife, photoshop and 37 more skills. Colleagues describe them as "I wholeheartedly recommend Matthew and would love to work with him again. He played an integral role in the success and growth of our customer service team. He consistently demonstrated a remarkable ability to not only excel in his own role but also elevate the performance and cohesion of the entire team. Matthew possesses excellent communication skills and a natural ability to empathize with customers, allowing him to handle even the most challenging situations with ease. He is an exceptional teammate who possesses the unique ability to bring out the best in others, driving team success and positively impacting the organization as a whole. His dedication, strong work ethic, and remarkable leadership skills make him an invaluable asset to any team.", "I've been incredibly lucky to work with Matt for just over a year at ONE, where Matt collaborated with our team on testing. I deeply appreciated his meticulous approach to testing and felt confident that even if I'd missed something during development, Matt would find it and give me everything I needed to know reproduce the issue. I'd frequently wrap up work for the day, noticing that Matt had many things to test, to come back in the morning and find that Matt (who's a few timezones behind) had diligently worked through them! Furthermore, Matt is not only an exceptional professional but also a genuinely delightful colleague. His presence brings a positive and engaging atmosphere to the team, and his wealth of music trivia always makes for interesting conversations.", and "Kindness goes a long way with me and Matthew has heaps of it. His way of working behind the camera and within a social platform really shines because of said kindness. He cares about his subjects and it shows. Matt is also a wonderful communicator and takes feedback of all sorts like a pro. Always up for a brainstorm, I was always so impressed at the way Matt took notes on both video and social, making each project better and better. A hard worker and brand-minded, Matt is an asset to any company he's part of!"
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Camera Operator, PhotographerDirect MessageSacramento, Ca, Us -
Freelance Camera OperatorDirect Message Jul 2023 - PresentSacramento, California, UsUtilizing a video camera to create....videos.Freelance/project based work -
Art DirectorStudio Fallout Jul 2023 - PresentCreative services team led by the Winston Smith, whose art has been on over 50 album covers for recording artists Green Day, Dead Kennedys, Ben Harper, George Carlin and many more.www.studiofallout.com
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Photography, Videographer, Post Production Editor, RetoucherMatthew Kadi Photography Jan 2011 - PresentWork: http://matthewkadi.com
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Software Qa AnalystOne Apr 2022 - May 2023New York, Ny, UsAnalyzing acceptance criteria to guide manual and regression test methods for One's Customer Support team, and internal teams such as Risk, Operations, and Communications. During my time, Support grew from 3 to ~200 and spanned across multiple continents. We succeeded in reducing our reliance upon third-party services, drove contact duration down, and created a scalable CRM tool from the ground up. -
Senior Customer Experience Specialist, Customer CommunicationsOne Mar 2020 - Apr 2022New York, Ny, UsAssisted in growing the Customer Support team from 3 to 25+ agents. Witnessed and managed contact volume which grew from maybe 5 tickets per week to 200+ per day. Guided and continuously iterated best practices and infrastructure from the ground up as the team grew. Helped create and managed documentation to guide internal/external customer flows. -
Videographer And Social Content ManagerDribbble Feb 2018 - Oct 2019Remote, CaDribbble is where the world’s top designers share, grow, and get hired. Founded in July 2009, Dribbble has grown into a global community where tens of millions of people get inspired and connect with designers around the world.Social Media Manager/Marketing:- Distributed content amongst multiple social media platforms. Sharing work of those who utilize Dribbble, partnerships with outside companies, sponsored content- Grew the Instagram social following from 84k to 367k in 1 year, along with growing Twitter, Facebook and LinkedIn engagement- Helping to curate consistent content for the social media and blog calendar- Partnered with Director to executed Dribbble’s brand identityVideographer:- Conducted 1 on 1 video interviews to gather stories from Illustrators, Graphic Designers, Hand Letterers, UX/UI Designers, Teachers, Screen Printers, to tell the story of their journey in design. - Interviews were shot and edited by me to be shared on the Dribbble Blog and across all social media outlets. This was a way to highlight the design community and to inspire others. Videos can be found at https://vimeo.com/dribbble.- Hang Time Convention in NYC, Seattle and LA - documenting the design convention with short recap media and full speaker presentations.Photographer:- Product photography for the Dribbble webstore - https://shop.dribbble.com- Portraits taken during video interviews of designers. Images also used for marketing purposes throughout the Dribbble website. -
Senior Product Specialist - Mobile AppsGopro Jul 2016 - May 2018San Mateo, Ca, UsI was the primary technical liaison between Engineering, Product Development, and UX for current and future product functionality from a customer perspective with their mobile apps.Duties include:• Develop support strategy, technical content, and protocols for new products and services• Served as an escalation point for technical issues, procedures and troubleshooting practices for global Technical Customer Support• Established internal, cross-functional processes and systems to drive the reduction of incident resolution time and customer effort• Deliver internal feedback to improve usability of the mobile app family, influencing UI• Utilizes Salesforce CMS for case management and reporting of issues with mobile app products -
Technical Customer Service RepresentativeGopro Aug 2015 - Jul 2016San Mateo, Ca, UsTroubleshooting GoPro cameras, software and apps through email and phone. Identifying where products should be improved for future releases for a better user experience. -
Creative DesignerSan Francisco Chronicle And Sfgate Dec 2014 - Mar 2015San Francisco, Ca, UsUpdated and standardized 50+ one sheets for present and future updating.Turned data-heavy statistics into infographics for sales teams across the Bay Area. -
Relationship ManagerApple Retail Dec 2010 - Oct 2014Cupertino, California, UsPrevious Roles:Expert: June 2011 - June 2013Specialist: Dec. 2010 - May 2011Trainer: ongoing -
Event PhotographerApple Retail Dec 2010 - Oct 2014Cupertino, California, Us -
Post Production ArtistIncase Oct 2012 - Jan 2013Tustin, California, UsFreelance Photo retouching in the Digital Image Department. Preparing images for web and print usage using Adobe Photoshop.
Matthew Kadi Skills
Matthew Kadi Education Details
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Academy Of Art UniversityGraphic Design -
General AssemblyUx Design Immersive Course -
Csssa - California State Summer School For The Arts (& Foundation)Photography
Frequently Asked Questions about Matthew Kadi
What company does Matthew Kadi work for?
Matthew Kadi works for Direct Message
What is Matthew Kadi's role at the current company?
Matthew Kadi's current role is Camera Operator, Photographer.
What is Matthew Kadi's email address?
Matthew Kadi's email address is ma****@****hoo.com
What is Matthew Kadi's direct phone number?
Matthew Kadi's direct phone number is +170771*****
What schools did Matthew Kadi attend?
Matthew Kadi attended Academy Of Art University, General Assembly, Csssa - California State Summer School For The Arts (& Foundation).
What are some of Matthew Kadi's interests?
Matthew Kadi has interest in Tattoo And Piercing Shop, Duds, Ginger Steiner Real Estate Services, Fraction Industries, Mortgage Brokers, Community, Arts And Entertainment, Starline Social Club, Band, Brows By Shelby.
What skills is Matthew Kadi known for?
Matthew Kadi has skills like Mac, Retail Sales, Iwork, Ilife, Photoshop, Customer Service, Iphoto, Driving Results, Music, Live Events, Visual Merchandising, Retail.
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