Lead Instructor / Office Technology Instructor - Modesto
Goodwill Industries Of San Joaquin Valley, Inc.
* Provided individual and group instruction, curriculum writing involving adult learning styles, objectives and goals for program participants in Microsoft Word, Excel, PowerPoint, Access, Typing, 10-Key, Data Entry, Filing, Customer Service, Receptionist Office Skills, Business Math, Business Grammar, Teamwork, Time Management, Money Management, Office Equipment, Locating Information in Vocational Career Certificated program preparing participants for competitive work in the office environment* Developed the highest performing training center in the company’s 3 campuses throughout the Central Valley with having the highest graduation rates, scores, and least dropouts in the program, graduating on average 55 students a year in the 5-month 360 hour Office Technology Training Program* Redesigned the entire training program from scratch including 11 4-hour module workshops created in-house; 3 websites involving e-learning and self-paced video modules; setup the company’s first online testing and grading system; initiated Student Ambassador work experience program; review, recommendation, and requisition of new computer equipment and Microsoft Office training books communicating with several vendors for the best quality purchase* Promoted from Office Technology Instructor to Lead Instructor for the 3 training campuses reporting to the Training Manager with roles of overseeing Instructor staff trainings, evaluations, recommendations, developing budgets, and reviewing all curriculum development* Increased communication and collaboration within the company by creating the company’s first Intranet website allowing staff to share ideas, discussions, task lists, calendars, and online storage of files to work on together in real time over the Internet* Collaborated with hiring agencies to match training with the needs of employers* Consistently awarded certificates and accolades on satisfaction surveys by students as their favorite teacher, kind, and patient