Matthew F. Email & Phone Number

Perth, Western Australia, Australia

Perth, Western Australia, Australia

Perth, Western Australia, Australia

Perth, Australia

Midland, Western Australia, Australia

• Managed and executed a plan to migrate data from custom local database to cloud based solution;• Managed the integration of billing, appointment schedules and access privileges of multiple users to the new cloud based platform;• Preparation of streamlined instructions and manuals for new staff on transitioning to the new platform;• Removing duplicate entries and other errors incurred from database migration;• Archiving older system in a secure format.

South Guildford

Ensuring correct parts and quantity are retrieved;Packing of parts in a safe and secure manner;Ensuring parts are sent to the correct location;Meeting customer delivery deadlines;Working in key functional areas of dispatch and receipting;

Managed multiple projects to ensure they met deadlines;Created and submitted development applications and attended council meetings;Ensured development applications complied with relevant local, state and federal policies and legislation;Handled and responded to queries and complaints from the public;Arranged meetings with stakeholders to resolve conflicts;Provided assistance to and reports for clients and colleagues on matters relating to town planning.

Claremont

Processed development applications;Advised the public and industry on matters relating to town planning and development within the Town of Claremont;Assisted in the monitoring and administration of compliance for statutory planning and development approval granted by Council, and any alleged illegal development in accordance with the relevant acts and regulations;Promoted and developed Council's image, service, standing and role in the community when the opportunity presented itself;Provided professional advice and information to customers at the front counter, via telephone and onsite;Ensured development was undertaken and maintained in accordance with the relevant planning approvals;Undertook site inspections of finalised developments in accordance with the Planning and Development Act 2005 and Town Planning and Development Act 1928;Undertook assessments and prepared reports for Council on planning applications in accordance with the Planning and Development Act 2005 and relevant legislation commensurate with skills and qualifications; Provided assistance to the principle statutory planner as required.

Applied extensive knowledge of telecommunications industry to convert inquiries into sales;Developed strong interpersonal and customer service skills;Data entry;Supervised, trained and managed new consultants;Facilitated dispute resolution;Worked unsupervised on weekends.

Master Of Urban And Regional Planning

Cert Iv In Information Technology Networking, Information Technology

Certificate Iv In Applied Language (German), German Language And Literature

Bachelor Of Arts (Ba), Politics And Government & French