Customer Experience Strategy
Current
Jun 2021 - Present
AeroLeads people directory · profile
Matthew Kiesel Email & Phone Number
Customer Experience | Southwest Airlines
at
Southwest Airlines
1 work email found
@southwest.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Experience | Southwest Airlines
Location
Dallas-Fort Worth Metroplex, United States, United States
Who is Matthew Kiesel? Overview
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Quick answer
Matthew Kiesel is listed as Customer Experience | Southwest Airlines at Southwest Airlines, based in Dallas-Fort Worth Metroplex, United States, United States. AeroLeads shows a work email signal at southwest.com and a matched LinkedIn profile for Matthew Kiesel.
Matthew Kiesel previously worked as Customer Experience Strategy at Southwest Airlines and Senior Manager & Management Consultant at Tallwave. Matthew Kiesel holds Master Of Business Administration - Mba, Finance, General from Southern Methodist University.
Company email context
Email format at Southwest Airlines
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{first}{last}@southwest.com
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AeroLeads found 1 current-domain work email signal for Matthew Kiesel. Compare company email patterns before reaching out.
Profile bio
About Matthew Kiesel
Highly-motivated management consultant and client development professional with strong analytical and communications skillsResults-focused and accountable engagement manager with proven ability to drive strategic projects and lead cross-functional teamsExtensive international business experience with major international projects in the Middle East, Europe, Asia and the Americas contributing unique global insight and keen cultural awarenessAirline expert with extensive experience in aviation finance, joint ventures, merger and acquisition transactions/integration, alliances, sales/distribution, revenue management and loyalty programs for global clients
Listed skills include Strategy, Strategic Planning, Finance, Airlines, and 45 others.
Current workplace
Matthew Kiesel's current company
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5 roles
Matthew Kiesel work experience
A career timeline built from the work history available for this profile.
Senior Manager & Management Consultant
Jul 2020 - Jun 2021
Engagement Director & Principal Consultant
- Lead new client and existing account development with senior airline executives to enhance relationships, pursue sales opportunities, ensure continuous improvement, and resolve any client issues
- Oversaw large multi-functional engagements of consulting services to global client portfolio across multiple practices areas while leading program management and deliverable quality vs. best practices
- Constructed complex strategic and analytical models and develop commercial plans for airlines accounts to enhance operations, generate incremental revenue, revamp metrics, and automate decision making
- Solved critical client needs and challenges in airline strategy, commercial planning, finance, sales/distribution, data reporting, alliances
Mar 2013 - Jul 2020
Sales Strategy & Analysis
- Designed monthly executive reports for senior management to trace sales portfolio performance, and highlight critical trends during merger integration with Continental Airlines
- Constructed corporate contract sales goals, and devised tools to monitor results on a monthly basis
- Partnered with field sales to identify opportunities to overhaul revenue and operational performance
Feb 2012 - Feb 2013
Various Roles In Finance, Alliances, Loyalty & Co-Brand, And Revenue Management
- Designed, negotiated and enacted American's partnership strategy in EMEA
- Led all aspects of airline partnerships; interfaced company-wide to coordinate implementation and ongoing operation of codeshare and frequent flyer agreements, as well as cooperative marketing
- Developed and launched revenue share model in conjunction with AA’s Joint Business Agreement with British Airways and Iberia
- Forecasted and presented multi-billion dollar budget for largest co-brand credit card partnership
- Designed and enacted pricing and yield management strategies to support AA’s newly-launched Joint Venture agreement with Japan Airlines
- Prepared quarterly Investor Relations presentation for use by CEO/CFO in earnings call with Wall Street analysts, media and investors
Jan 2008 - Jan 2012
4 education records
Matthew Kiesel education
Master Of Business Administration - Mba, Finance, General
Southern Methodist University
Bachelor Of Business Administration - Bba, Accounting And Finance
Texas Christian University
Bba, Finance, Accounting
Texas Christian University - M.J. Neeley School Of Business
High School Diploma
Bishop Mcguinness Catholic High School
FAQ
Frequently asked questions about Matthew Kiesel
Quick answers generated from the profile data available on this page.
What company does Matthew Kiesel work for?
Matthew Kiesel works for Southwest Airlines.
What is Matthew Kiesel's role at Southwest Airlines?
Matthew Kiesel is listed as Customer Experience | Southwest Airlines at Southwest Airlines.
What is Matthew Kiesel's email address?
AeroLeads has found 1 work email signal at @southwest.com for Matthew Kiesel at Southwest Airlines.
Where is Matthew Kiesel based?
Matthew Kiesel is based in Dallas-Fort Worth Metroplex, United States, United States while working with Southwest Airlines.
What companies has Matthew Kiesel worked for?
Matthew Kiesel has worked for Southwest Airlines, Tallwave, Sabre Corporation, United Airlines, and American Airlines.
How can I contact Matthew Kiesel?
You can use AeroLeads to view verified contact signals for Matthew Kiesel at Southwest Airlines, including work email, phone, and LinkedIn data when available.
What schools did Matthew Kiesel attend?
Matthew Kiesel holds Master Of Business Administration - Mba, Finance, General from Southern Methodist University.
What skills is Matthew Kiesel known for?
Matthew Kiesel is listed with skills including Strategy, Strategic Planning, Finance, Airlines, Analysis, Consulting, Management, and Financial Analysis.
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