Matthew Kliewer Email & Phone Number

Santa Barbara, California Area

• Schedule and perform lease returns for Acura, Audi, BMW, Jaguar, Land Rover, Mercedes-Benz, and Porsche• Responsible for administrative work for the used car department, maintain paperwork and make sure it is up todate and organized, and prepare used vehicles to be reconditioned to be retail ready• Work with multiple departments such as: Sales, Service, Parts, Detail, Administration, Finance, and Accounting• Resolved customer issues regarding their vehicles and other issues that came up• Created detailed notes on each vehicle acquisition and all customer interactions• Streamlined the acquisition processes of customer’s vehicles with various improvements over time• Coordinated with customers and team members over email, phone, and in-person to provide solutions• Adapted to changing business conditions and stay updated with each vehicle manufacturer’s guidelines• Provided customer service and guidance through the lease return process• Addressed any unexpected problems or issues and provided satisfactory resolutions

Santa Barbara, California

• Work specifically for the Jaguar, Land Rover, and Acura dealership• Work with the salespeople and handle vehicles throughout the sales process• Communicate with customers in order to assist them with the sales process• Work with multiple departments in order to streamline the sales process• Inspect vehicles on the lot and transport them, fuel them up, clean, wash, and or/detail them if needed

Carpinteria, California

• Supervised over 200 children and coordinated group activities on the beach, in the ocean, and at the pool• Led warm-ups, running, swimming, and coordinated with other lifeguard agencies in multi-city competitions• Communicated and collaborated with fellow lifeguards, junior lifeguards, parents, and citizens on a daily basis• Completed a weeklong training course under the supervision of professional lifeguards and firefighters, whichincluded multiple water rescue methods, CPR/First Aid for a Professional Rescuer, and Boating Safety• Performed a variety of administrative duties such as using Excel, Word, etc.

Carpinteria, California

• Set up all materials needed before events such as weddings and conferences with attendance up to 300 guests• Worked in teams of up to 20 people while serving food, clearing tables, and cleaning up after the guests have departed• Earned a ServSafe California Food Handler Certificate of Achievement

Master Of Business Administration - Mba, Management & Leadership/Marketing

Bachelor Of Science - Bs, Business, Graduated Cum Laude | Channel Islands Gpa: 3.954 | Cumulative Gpa: 3.67

I've taken courses such as Intermediate Macroeconomics, Management of Organizations, Principles of Marketing, Intermediate Microeconomics.

Associate Of Arts (A.A.), Business Administration With Honors, Economics With Honors, Liberal Arts: Science/Math With Honors, Cumulative Gpa: 3.66 | Accounting Gpa: 4.00

Activities and Societies: SBCC Intercollegiate Men's Track and Field TeamFive Degrees received: Business Administration with Honors.

Education record

Activities and Societies: Undergraduate Accounting SocietyTook courses in Intermediate Microeconomics with Calculus, Statistics.

High School Diploma

Activities and Societies: Track and Field Team, Water Polo Team, and Swim Team.