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Matthew Ko Email & Phone Number
Front Desk Agent
at
Crowne Plaza® Hotels & Resorts
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Front Desk Agent
Location
Atlanta, Georgia, United States
Who is Matthew Ko? Overview
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Quick answer
Matthew Ko is listed as Front Desk Agent at Crowne Plaza® Hotels & Resorts, based in Atlanta, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Matthew Ko.
Matthew Ko previously worked as Studio Assistant Intern at Magma Form and Restaurant Server at Coco Ichibanya Curry House. Matthew Ko holds Bachelor'S Of Science In Applied Arts And Sciences, Business Administration (General Business), 3.71 from San Diego State University.
Company email context
Email format at Crowne Plaza® Hotels & Resorts
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Crowne Plaza® Hotels & Resorts
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Profile bio
About Matthew Ko
I'm a recent graduate from San Diego State University with a Bachelor's of Science in Business Administration with a concentration of General Business. During my academic journey, I focused on classes related to business, marketing, and information systems, and have decided to apply my knowledge into technical settings as the beginning of my career.My previous experiences in the culinary industry have allowed me to gain written and oral communication, critical thinking, and organizational skills that I would love to transfer to my future work environment. Currently, I am looking for experiences in IT support and front desk reception duties that will allow me to put my knowledge and skills to use. I would appreciate any available roles or words of advice as I look for the next opportunity in my career. Thank you all for your time, and I look forward to speaking with you.
Current workplace
Matthew Ko's current company
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4 roles
Matthew Ko work experience
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Studio Assistant Intern
- Assisted primary designer with studio organization by organizing files in alphabetical order, placing materials back to their original space, and maintaining overall cleanliness of studio with light housekeeping
- Assisted primary designer with administrative duties such as managing schedules, communication and coordinating appointments in an accurate manner
- Completed social media research for primary designer that ranged from popular trends in designs to demographic trends and likes
- Researched color info with names, codes, materials, and textures, etc., in Google Docs and Word, Google Sheets and Excel, and Google Slides and PowerPoint
Feb 2022 - May 2024
Restaurant Server
- Troubleshoot Android tablets used for customer waiting lists by reconfiguring apps and Wi-Fi and resolved in under 5 minutes
- Delivered high-quality service to 80 customers daily by accurately recording meals and drinks and delivering orders to tables in under 12 minutes
- Developed mutual trust with customers to provide a positive environment and ensure that they understand the menu process
- Prepared 40 to-go orders by matching orders from the system with printed tickets and provided order in under 15 minutes
- Managed financial transactions for meals and corporate merchandise by accurately charging totals with minimal errors; able to sell around 10 pieces of merchandise per day
Aug 2021 - Jan 2022
Restaurant Server
Mignon Pho & Seafood
- Reconfigured computer and ticket printer 4 times a week to resolve issues like the ticket not printing in Vietnamese or ticket not printing at all to kitchen staff
- Managed accurate communication between English speaking customers and family-owned restaurant with Vietnamese owners and kitchen staff daily by translating special requests
- Delivered high-quality service to 12 in-person customers by accurately recording meals and drinks and delivering orders to tables in under 8 minutes
- Answered phone calls to record online orders, resolve customer complaints, and schedule party reservations for special occasions
- Resolved numerous cash and credit card receipts during rush operating hours in under 3 minutes
Aug 2020 - Aug 2021
2 education records
Matthew Ko education
Bachelor'S Of Science In Applied Arts And Sciences, Business Administration (General Business), 3.71
Associate Of Arts - Aa High Honors, Liberal Arts And Sciences/Liberal Studies (Business Studies Emphasis), Transferred
FAQ
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Quick answers generated from the profile data available on this page.
What company does Matthew Ko work for?
Matthew Ko works for Crowne Plaza® Hotels & Resorts.
What is Matthew Ko's role at Crowne Plaza® Hotels & Resorts?
Matthew Ko is listed as Front Desk Agent at Crowne Plaza® Hotels & Resorts.
Where is Matthew Ko based?
Matthew Ko is based in Atlanta, Georgia, United States while working with Crowne Plaza® Hotels & Resorts.
What companies has Matthew Ko worked for?
Matthew Ko has worked for Crowne Plaza® Hotels & Resorts, Magma Form, Coco Ichibanya Curry House, and Mignon Pho & Seafood.
How can I contact Matthew Ko?
You can use AeroLeads to view verified contact signals for Matthew Ko at Crowne Plaza® Hotels & Resorts, including work email, phone, and LinkedIn data when available.
What schools did Matthew Ko attend?
Matthew Ko holds Bachelor'S Of Science In Applied Arts And Sciences, Business Administration (General Business), 3.71 from San Diego State University.
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