- Facilitate federal funding through enhanced program management and administrative processes.- Manage and administer program that has established paternity for several thousand children with incarcerated fathers.- Provide training and technical support to hospital staff, resulting in more than 50% reducton in errors and duplication.- Supervise various departments as a part of a rotational management team, including customer service unit during implementation of new information system.- Train regional staff on team-concept and group-decision making.- Manage and respond to vendor, legislative and agency inquiries.- Assist in legislative outreach efforts.- Develop and implement methods to increase efficiency and effectiveness of operations. Examples include: Identifying end-user needs and creating solutions for intranet to increase self-sufficiency. Revising administrative/legal forms to improve accuracy, which results in efficient processing of funding-related production.

Manage sales team and administrative staff at industry's leading retail jeweler.Involved with retail sales including marketing, closing and negotiaiton that resulted in sales up to $90,000 + a month.Assisted in employee training, customer service, and loss prevention efforts.Completed Advanced Management Development (AMD) Program - complany's formal training preparing future store managers.