Matthew Cole

Matthew Cole Email and Phone Number

Vice President of Sales at Federal Employee Service Association @ Team FESA
austin, texas, united states
Matthew Cole's Location
Nacogdoches, Texas, United States, United States
Matthew Cole's Contact Details

Matthew Cole personal email

Matthew Cole phone numbers

About Matthew Cole

Experienced Sales Director with a demonstrated history of working in the consumer services industry. Strong training and development professional skilled in Operations Management, Sales, Contact Centers, and Customer Experience.

Matthew Cole's Current Company Details
Team FESA

Team Fesa

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Vice President of Sales at Federal Employee Service Association
austin, texas, united states
Website:
gofesa.com
Employees:
7
Matthew Cole Work Experience Details
  • Team Fesa
    Vice President Of Sales
    Team Fesa Nov 2022 - Present
  • Team Fesa
    Director Of Annuity Sales
    Team Fesa Aug 2020 - Nov 2022
  • Etech Global Services
    Director Of Global Training And Development
    Etech Global Services Apr 2017 - Aug 2020
    Nacogdoches, Tx
    During my tenure with Etech, I have served in various leadership positions both in operations and the training department(s). As the Director of Global Training and Development, my responsibilities included developing, implementing training strategies, and partnering with relevant stakeholders to ensure that new hire classroom training, transition to on the job training, and then provide long term support through on-going training was provided to all entry-level roles. My role included the responsibility of maintaining and continuously improving a global learning and training platform which ensured the development of people, resources, and processes/procedures to meet and exceed our client's expectations (both internally and externally). It is through this platform that Etech has created an efficient and effective onboarding process for Etech's team members.
  • Etech Texas
    Assistant Director Of Global Training And Development
    Etech Texas Aug 2015 - Apr 2017
    Nacogdoches, Tx
  • Etech Global Services
    Training Leader
    Etech Global Services Apr 2014 - Aug 2015
    Nacogdoches, Tx
  • Etech Global Services
    Trainer
    Etech Global Services May 2010 - Apr 2014
    Nacogdoches, Tx
  • Best Buy
    Customer Solutions Manager
    Best Buy Sep 2008 - Mar 2010
  • Fastenal
    General Manager
    Fastenal Dec 2007 - Sep 2008
  • Best Buy
    Customer Experience Coordinator
    Best Buy Apr 2005 - Dec 2007
  • Etech Inc
    Project Lead
    Etech Inc Aug 1999 - Apr 2005

Matthew Cole Skills

Training Leadership Customer Satisfaction Sales Call Centers Team Building Team Leadership Team Management Employee Training Customer Experience Customer Retention Coaching Sales Management Call Center Bpo Recruiting Telemarketing Crm Performance Management Operations Management Vendor Management Microsoft Office Sales Operations Leadership Development Mentoring Inbound Marketing Quality Assurance Outsourcing Iwork Presentation Skills Coaching Solution Selling Hiring Management Development Training Skills Classroom Training Adult Education Curriculum Development Developing Training Programs Creation Of Training Materials Train The Trainer Programs Adult Learning Methodologies Course Evaluation Value Based Selling Online Sales Client Relationship Building Store Management Planograms Sales Building Addie Sales Leadership Training

Matthew Cole Education Details

Frequently Asked Questions about Matthew Cole

What company does Matthew Cole work for?

Matthew Cole works for Team Fesa

What is Matthew Cole's role at the current company?

Matthew Cole's current role is Vice President of Sales at Federal Employee Service Association.

What is Matthew Cole's email address?

Matthew Cole's email address is ma****@****ail.com

What is Matthew Cole's direct phone number?

Matthew Cole's direct phone number is +193664*****

What schools did Matthew Cole attend?

Matthew Cole attended Stephen F. Austin State University.

What are some of Matthew Cole's interests?

Matthew Cole has interest in Children, Arts And Culture, Education, Economic Empowerment.

What skills is Matthew Cole known for?

Matthew Cole has skills like Training, Leadership, Customer Satisfaction, Sales, Call Centers, Team Building, Team Leadership, Team Management, Employee Training, Customer Experience, Customer Retention, Coaching.

Who are Matthew Cole's colleagues?

Matthew Cole's colleagues are Marty Baker, Jonathan Scott Maher, Samantha Holsomback, Leeann Jensen, Justin Symmons, Michele Solis Fox, Corey Wilcox.

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