Accountabilities:- Coordinate Cochlear’s 5-year portfolio planning process across processors, implants and software, coordinating and aligning senior stakeholders.- Coordinate Market Access, Market Insights, Competitor and Internal Innovation 5-year inputs to support informed discussion.- Manage the development and use of a financially driven market model for decision support.- Manage Launch Readiness functionAchievements:- Successfully transitioned the coordination function to Global Marketing to highlight the customer and commercial opportunity, without losing focus on product innovation leadership.- Partnering with Finance, used tiering strategy, market insights and financial analytics to establish Cochlear’s first global pricing framework.- Launched the first GN ReSound and Cochlear collaborative offering into the hearing aid channel.

Accountabilities:- Development and management of a team of global product managers.- Thought-leadership around market and technology trends related to sound processors and wireless products.- Identify market needs to define, lead and launch new SP&C products.- Liaise with regional stakeholders to ensure commercial success in the market.Achievements:- Specified, developed and launched Nucleus 7, Kanso, Wireless Accessories and Nucleus Hybrid - products that lifted market share over 10% in a 5 year period.- Repositioned CP802 to improve commercial performance in emerging markets.- Turned a competitive threat into a lucrative new product category (Kanso OTE).- Successfully differentiated the positioning of Kanso and N7, both in the premium segment, using psychographic research to minimise cannibalisation and maximise Cochlear’s overall market share.

Accountabilities:- New market and product opportunity identification- Business cases and strategic product briefs- Leadership of the product development from a customer and commercial perspective through the development process- Development of launch readiness materials - marcomms, training, digital and sales force supportRegional liaison and supportAchievements:- Successful definition, development leadership, launch and commercialisation of the Nucleus 6 sound processor

Accountabilities:- Identification of the cost, efficiency and strategic opportunities associated with implementing enterprise software.- Development of business cases and implementation plans for presentation to senior leaders in customer organisations.- Manage a broad range of stakeholders in a solution-sales environment.Achievements:- Clinical and non-clinical data management for 11% of NZ’s population - Counties Manakau District Health Board- Department for Families and Communities South Australia - business case and implementation for a politically-sensitive government contract

DocBanq was an enterprise SaaS software startup to support business process automation.Achievements:- Identified opportunity- Successfully bid for government grants- Raised private funding- Developed product- Acquired customers- Trade sale during GFC- Survived ;-)

Accountabilities:- Identification of the cost, efficiency and strategic opportunities associated with implementing enterprise software.- Development of business cases and implementation plans for presentation to senior leaders in customer organisations.- Lead large enterprise software implementation projects - 1000’s of seatsAchievements:- Dept of Defence, Navy Aviation Systems- Dept of Defence, Tactical Fighter Systems- Dept of Defence, Aviation Development Research- Various other agencies- High-level security clearance

Accountabilities:- Management of the CPAP Product Development Group - a multidisciplinary engineering teamAchievements:- Development of a new CPAP machine which reduced the number of components from over 500 to less than 200 with ⅓ the manufacturing effort- Co-inventor on US Patent 6772999 “Humidifier for breathable gas apparatus”

Accountabilities:- Manufacturing efficiencyAchievements:- First Production Engineer employed by ResMed- Implemented automation, custom tools and management software

Thomson Sintra Pacific Pty Ltd produced military underwater acoustic equipment for the Collins-class submarine and ANZAC frigate projects.My responsibilities included:• Contract engineer - supervision of subcontractors in Australia and France• Transfer of production methods from the French parent Thomson Sintra Activities-Sous-Marines to Australian subcontractors within strict intellectual property and secrecy guidelines• Coordination of type-approvals of production methods, equipment purchase and procurement• Coordination of the resolution of technical issues• Supervision of subcontractors to ensure ongoing schedule and quality requirements

Exicom Pty Ltd was a manufacturer of telephones for Telecom (now Telstra) and for the export market until its demise in ’93.Production Engineering was a mechatronics group responsible for the development of highly automated assembly equipment for all aspects of telephone production. Strong emphasis was placed on robotics, automation in all its forms and product design for automated assembly.As a junior member of the Production Engineering Group, my responsibilities included:• Design and modification of automatic assembly equipment for telephone production• Specification of maintenance procedures and schedules• Design and procurement of special purpose equipment• Management and technical support to mechanical fabrication contractors• Testing and debugging to ensure the equipment met or exceeded design requirements• Tuning and liaison with Production regarding ongoing equipment operation

ICI was a heavy industrial producer of chemicals for the Australian and overseas markets. I worked part-time at ICI while I was studying and had the opportunity to work on a number of interesting projects including:• Implementation of a Programmed Maintenance System procedures and software• Tanker scheduling modelling and optimisation• Pump and piping specification and design• Development of occupational health and safety procedures• Implementation of the ISO9002 Quality System Quality