Matt Macfarlane Email & Phone Number

Phoenix, Az, Us

Pool Troopers is a full-service pool maintenance company for pool owners who are tired of doing the work themselves. We've got your back and are committed to giving you and your family backyard freedom. We offer pool cleaning, pool chemical, and repair service in Arizona, Texas, Georgia, South Carolina and Florida.

Atlanta, Georgia, Us

COMPANY: International auto parts retail and distribution company with 50,000 employees supporting more than 6,000 retailers. The company does more than $16B in annual revenue.SCOPE: Comprehensive oversight of 30+ owned and independent retailers. TERRITORY ANNUAL SALES: $20 million. KPIs: Top-line Revenue, Margin, Retail Partner Retention & Engagement, Program ParticipationI coach and train Store Managers and their teams to deliver exceptional customer experience and drive retail sales growth. Lead digital initiatives and implement retail plans, promotions, and category strategies. Roll out change management and culture management projects to support a dual format business of both B2C and B2B (wholesale).KEY ACHIEVEMENTS ➢ Increased YOY sales 15%.➢ Executed retail strategy to boost planogram participation and sales across owned and independent retailers.➢ Collaborated with Project Manager on store redesign across entire territory.

Chicago, Illinois, Us

COMPANY: International hardware distribution company with 2000 employees supporting more than 4400 retailers. The company does more than $1 billion in handled sales.SCOPE: Comprehensive oversight of 30 independent retailers and coordination of large-scale, omni-channel marketing and advertising campaigns.TERRITORY ANNUAL SALES: $20 million. KPIs: Top-line Revenue, Margin, Retail Partner Retention & Engagement, Program Participation.I joined the company as a valued partner and business consultant to retailers in my territory, conducting business planning reviews to accurately analyze sales, profitability, and long-term financial goals. I consult with our retail partners regarding financial and margin management, store layout improvements, point of sales execution, and inventory productivity, and facilitate the development and implementation of appropriate product assortments for each retail location.KEY ACHIEVEMENTS ➢ Leader in sales growth (2020).➢ Signed 5 new accounts (2020); opened 2 new locations (2017 and 2018).➢ Mentored 3 dealers to achieve True Value’s “Best Hardware Store in Town” awards (one in 2017 and two in 2019), given annually to the top retailers in each district―13 awards among 4500 stores―based on physical appearance, product selection, competitive pricing, promotional sales and customer service.

COMPANY: Was the largest independent operator of convenience stores in the US, with 1400 locations. Generated billions in revenue before being sold to Circle K in 2017.SCOPE: Full merchandising accountability for 70+ convenience store locations in 2 states. ANNUAL SALES: $100 million. KPIs: Top-line Sales, Margin, Sales Plan Execution, Performance of New / Remodel Locations, Success of New Product Launches. I was hired during a growth phase to provide new leadership in the merchandising and marketing functions, while opening new locations, assisting with remodels, and collaborating and negotiating with external DSD vendors. I analyzed market trends and developed forecasts to facilitate informed business decision making. KEY ACHIEVEMENTS ➢ Grew sales > 10%, to rank #1 of 14 in the company.➢ Supervised the build of 10 new sites and renovations of 25 remodel locations to improve retail marketing position.

Phoenix, Arizona, Us

COMPANY: Largest supplier of pool products in the US with more than 900 locations and 5000 employees across 35 states. SCOPE: Operations management of 17+ locations with 17 direct reports, 150 employees.DISTRICT ANNUAL SALES: $20 million. KPIs: Sales, Margins, EBITDA, Average Transaction Size, Commercial and Service Sales, Turnover.I was recruited to turn around an underperforming district with high turnover and declining sales. During my tenure I was tapped several times to oversee other districts while continuing to run my own, hiring, training, and mentoring up to 32 management direct reports. KEY ACHIEVEMENTS➢ Drove top-line sales while exceeding gross margin goals, reducing turnover, and controlling expenses.➢ Elevated 3 store managers to district manager positions after initiating a district-wide mentoring program to develop management professionals. ➢ Launched new store build-out and grand opening in collaboration with facilities, marketing, allocations, and operations.➢ Recipient of Operational Excellence Awards for two consecutive years.

Glendale, Ca, Us

COMPANY: One of the largest self-storage companies in the US with 2000+ locations.SCOPE: Complete oversight of 10 self-storage facilities with 20 direct reports.DISTRICT ANNUAL SALES: $12 million. KPIs: Sales, Occupancy, Collections, Merchandise Sales, Fees, and Facility Expense Control. Public Storage was in the middle of a contentious acquisition of the #2 company in the industry when they hired me as District Manager to merge the two cultures and resolve issues stemming from what some employees viewed as a hostile takeover. I opened new business and marketing channels, recruiting, training, and managing new employees at all levels and working cross-functionally with the sales team to cultivate effective relationships and secure new accounts.KEY ACHIEVEMENTS I consistently surpassed goals in key metrics―profit, sales, customer service, and operations:➢ Ranked 3rd of 60 districts in first-year revenue. ➢ Grew merchandise sales more than 10% YOY.➢ Reduced collections to less than 3% of revenue.➢ Best district in audit performance.➢ Lowest turnover in region 3 years running.

Prior DISTRICT MANAGER and FIELD CONSULTANT roles at 7-Eleven and BCCI, opening new territory, spearheading human resources and training functions, and reversing a history of declining sales. US Navy veteran E5.

M.A, Management / Human Resources

B.S, Business Management / Human Resources

Associate Of Science - As, Finance, General