Senior Software Engineering Manager
CurrentLed strategic R&D initiatives, delivering innovative retail technology solutions from ideation to deployment across thousands of stores.Spearheaded the rollout of a tablet-based self-checkout system, streamlining operations and enhancing customer satisfaction.Awarded multiple patents for advancements in cashierless technology, positioning 7-Eleven at the forefront of retail innovation.Built and scaled high-performing engineering teams, fostering a culture of accountability, collaboration, and continuous improvement.Established incubation structures and strategic roadmaps to align R&D efforts with business goals and ensure seamless execution.Developed and integrated cashierless store solutions with mobile platforms, boosting operational efficiency and customer engagement.Designed scalable testing frameworks to support smooth product launches and ensure reliable system performance at scale.Collaborated cross-functionally with product, UX, and operations teams to align development with business needs and improve outcomes.Mentored and developed engineering talent, enhancing processes and optimizing operations to support enterprise growth.Saved substantial labor costs annually by heading the rollout of the company's pioneering tablet-based self-checkout system across over 2k+ stores.Improved operational efficiency across cross-functional teams by introducing feature flagging to the enterprise for risk and software release management in close collaboration with a key vendor.
