Self-Published and developed a tabletop card game from scratch. Designed cards within excel and then created them in InDesignPlay tested and demoed the game at multiple conventions around the country

Configure logistical workflows to solve customer issuesCreate and modify services for 3rd Party Financial Software (Kwiktag) in C#Create tools in C# to allow ease of setup and maintenance with the productBe aware of project timelines and budget to keep projects on track

Self manage task and work schedule to ensure all customers and tasks are taken care ofDiagnose and fix hardware and software issuesManage networking environmentsWork with large and small business to access their technical needs

Work together with another designer to draw out level designs and create levels in UnityEffectively schedule tasks using SCRUM management strategies to prevent bottlenecksCreate systems to manage documentation for design, asset creation and UICommunicate details between teams to resolve issues and keep project on track

• Diagnosing hardware, software or printer issues and resolving problems in a timely manner• Setting up home and office networks• Building computers for clients• Taking calls and setting up a line of communication with regular customers

• Diagnosing hardware or software problems and resolving said issue to fix problem• Virus/malware removal via program or manual removal• Building custom gaming computers for a client

• Provided superior customer service by assisting customers through all stages of a transaction.• Offered information and advice on products to assist customer in making the best purchasing decision to fit their needs.• Accepted incoming calls and directed callers to the appropriate department.• Maintain up to date knowledge on all products, inventories, and industry trends.

• Test for bugs in several games in different sections of development• Adapt to using a Mac OS system• Report bug and input them into a system in a specific way to ensure accuracy and prevent duplicate bugs.