Matthew Mccarry Email & Phone Number

Exton, PA

• Promoted to Team Lead Regulatory Operations in April 2019
• Began overseeing 1 full time employee in August 2018

Exton, PA

• Promoted to Regulatory Operations Specialist in April 2015
• Perform User Acceptance Testing on all Enterprise related Data and Programming Fixes for various proprietary systems, such as XL's Global Claims System and XL's version of WINS AS400
• Work directly with various IT groups in order to coordinate data changes, programming fixes, enhancements, and implementations
• Solely responsible for reconciling the Inception to Date financial data fed through TPA feeds into XL Catlin's various systems
• Actively work to identify subsets of data within the claims system, consisting of 725k TPA claims, with similar issues in order to correct and reallocate data to meet regulatory requirements
• Created a user friendly Claim by Claim Reconciliation Database to assist all Data Integration Data Analysts to reduce variances associated with their assigned TPAs

Exton, PA

• Directly assumed the lead on various high priority projects such as NCCI Provisional Claims, Processing failures, Design Professional Premium Posting, as well as the creation of a detailed TPA reconciliation Access.
• Initiated the effort to reduce TPA NCCI class code errors by over $5 million, resulting in the correction of over 1,000 claims
• Participated in an initiative known as S.W.A.T. in order to identify and correct programming errors and large data variances within XL
• Utilized and expanded upon my extensive knowledge of SQL on a daily basis to reconcile both TPA and non-TPA data, with concern to both losses and premiums
• Created a strong working relationship between XL and various TPAs through constant dialogue regarding various TPA errors and improvements to be made regarding data quality

Greater Philadelphia Area

• Streamlined the process for commutations using Visual Basic for Applications to create multiple macros completing various tasks for analysts
• Successfully participated in meeting the Reinsurance Division’s 2011 Estate Goals, including the commutation of a balance over $200 million
• Analyzed large sets of internal data to create ad hoc reports concerning outstanding balances, interest due, and lifetime claims

• Responsible for collection and disbursement of expensive media equipment.
• Personally responsible for the department and management of 3 student workers from the hours of 5PM to 11PM, 3 days a week.
• Required extensive communication with customers as well as team members
• Effectively worked with other technicians to problem solve in classrooms, theatres, and during events.

• Handled large cash transactions up to $20,000 and resolved customer service conflicts
• Initiated strong working relationships with Vice President, Kathy Lynch, on Loan Organization and Payoffs, as well as Vice President Janet Bryan, on Individual Retirement Accounts
• Directly handled problem solving situations concerning high risk loans with a balance over $500,000 with Vice President and Credit Manager, Christine Castagna

• Handled large cash transactions on a continual basis efficiently processing over 300 customer transactions daily. Responsible for the balance of an $8,000 cash drawer.
• Assisted Head Teller with verifying and managing cash vault of $250,000
• Promoted marketing strategies to enhance customer satisfaction