Matthew Mccarry Email & Phone Number

Exton, Pa

• Promoted to Team Lead Regulatory Operations in April 2019• Began overseeing 1 full time employee in August 2018

Exton, Pa

• Promoted to Regulatory Operations Specialist in April 2015• Perform User Acceptance Testing on all Enterprise related Data and Programming Fixes for various proprietary systems, such as XL's Global Claims System and XL's version of WINS AS400• Work directly with various IT groups in order to coordinate data changes, programming fixes, enhancements, and implementations• Solely responsible for reconciling the Inception to Date financial data fed through TPA feeds into XL Catlin's various systems• Actively work to identify subsets of data within the claims system, consisting of 725k TPA claims, with similar issues in order to correct and reallocate data to meet regulatory requirements• Created a user friendly Claim by Claim Reconciliation Database to assist all Data Integration Data Analysts to reduce variances associated with their assigned TPAs• Built and maintained a complex automation program to assist the ISO Stat Reporting Team in generating ISO Extracts from bordereaux provided to us by one of our MGA Partners, PetPlan in order to reduce manual effort and errors• Work directly with TPAs on insured account transitions from TPA to TPA, through Marsh ClearSight.

Exton, Pa

• Directly assumed the lead on various high priority projects such as NCCI Provisional Claims, Processing failures, Design Professional Premium Posting, as well as the creation of a detailed TPA reconciliation Access database• Initiated the effort to reduce TPA NCCI class code errors by over $5 million, resulting in the correction of over 1,000 claims• Participated in an initiative known as S.W.A.T. in order to identify and correct programming errors and large data variances within XL• Utilized and expanded upon my extensive knowledge of SQL on a daily basis to reconcile both TPA and non-TPA data, with concern to both losses and premiums• Created a strong working relationship between XL and various TPAs through constant dialogue regarding various TPA errors and improvements to be made regarding data quality

Greater Philadelphia Area

• Streamlined the process for commutations using Visual Basic for Applications to create multiple macros completing various tasks for analysts• Successfully participated in meeting the Reinsurance Division’s 2011 Estate Goals, including the commutation of a balance over $200 million• Analyzed large sets of internal data to create ad hoc reports concerning outstanding balances, interest due, and lifetime claims

• Responsible for collection and disbursement of expensive media equipment.• Personally responsible for the department and management of 3 student workers from the hours of 5PM to 11PM, 3 days a week.• Required extensive communication with customers as well as team members• Effectively worked with other technicians to problem solve in classrooms, theatres, and during events.

• Handled large cash transactions up to $20,000 and resolved customer service conflicts • Initiated strong working relationships with Vice President, Kathy Lynch, on Loan Organization and Payoffs, as well as Vice President Janet Bryan, on Individual Retirement Accounts• Directly handled problem solving situations concerning high risk loans with a balance over $500,000 with Vice President and Credit Manager, Christine Castagna

• Handled large cash transactions on a continual basis efficiently processing over 300 customer transactions daily. Responsible for the balance of an $8,000 cash drawer.• Assisted Head Teller with verifying and managing cash vault of $250,000• Promoted marketing strategies to enhance customer satisfaction