Matthew Mccartney Waggle Email & Phone Number

Washington Dc-Baltimore Area

I am responsible for driving the success of our solutions, spearheading process & technology innovation, and providing expert advisory services to clients and prospects across all TAPFIN service offerings, including contingent workforce management, statement of work services, and direct sourcing. I have a particular interest in technology solutions and how we bring platforms together in innovative ways to improve customer experience and provide exceptional quality in service delivery.

Washington Dc-Baltimore Area

I lead solution design activities in North America for current clients and prospects across all TAPFIN service offerings, including contingent workforce management, statement of work services, and direct sourcing as part of the Global Solution Design team. I have a particular interest in technology solutions and how we bring platforms together in innovative ways to improve customer experience and provide exceptional quality in service delivery.

Washington Dc-Baltimore Area

As a senior implementation project manager, I led a portfolio of large and technically complex projects using processes based in PMI project management methodology and the TAPFIN Quality Management System. This included managing project scope; project initiating; developing the project management plan, schedule, and work breakdown structure; project status reporting; risk mitigation and issue management; monitoring and controlling; collaborating on solution design to develop and analyze process… Show more As a senior implementation project manager, I led a portfolio of large and technically complex projects using processes based in PMI project management methodology and the TAPFIN Quality Management System. This included managing project scope; project initiating; developing the project management plan, schedule, and work breakdown structure; project status reporting; risk mitigation and issue management; monitoring and controlling; collaborating on solution design to develop and analyze process flows; overseeing custom configuration and deployment of vendor management system software; developing and testing software integrations with client enterprise systems; supplier enrollment; establishing and documenting standard operating procedures; facilitating change management for clients and staffing suppliers; program launch and hypercare; and ensuring a smooth, on-time, and on-budget transition to operations program management of implemented MSP programs. I was also responsible for supporting the sales proposal cycle as a subject matter expert on implementation and change management practices by delivering finalist presentations to prospective clients. Show less

Washington Dc-Baltimore Area

OST was the Managed Service Provider (MSP) for the District of Columbia and the Commonwealth of Pennsylvania through our Information Technology Staff Augmentation (ITSA) programs. Leveraging VMS technology from PeopleFluent, ITSA increased efficiency in government while investing in the small and local business community with Certified Business Enterprises (CBE) in DC and Small Diverse Businesses (SDB) in PA.• Practice leader for all MSP programs with frequent C-suite interaction… Show more OST was the Managed Service Provider (MSP) for the District of Columbia and the Commonwealth of Pennsylvania through our Information Technology Staff Augmentation (ITSA) programs. Leveraging VMS technology from PeopleFluent, ITSA increased efficiency in government while investing in the small and local business community with Certified Business Enterprises (CBE) in DC and Small Diverse Businesses (SDB) in PA.• Practice leader for all MSP programs with frequent C-suite interaction, responsible for program service delivery, implementation, and business development• Direct supervisor for a team of six managing the staff augmentation lifecycle, client and supplier relationship management, training development and delivery, VMS system configuration, management of the VMS provider relationship, program growth and development, reporting and business intelligence, adherence to established service level agreements and standard operating procedures, and billing and payment management• Grew DC program by an average of 10% annually while we simultaneously implemented cost controls that produced $55 million in cumulative cost savings for taxpayers• Expanded DC ITSA from one client agency to 42 government agencies. My team screened more than 30,000 candidate resumes from 228 vendors and awarded more than 1,700 jobs that delivered 4 million labor hours of IT contractor talent. We awarded 98% of the total $350 million spend under management to small and local businesses.• Managed program compliance to regulations, including the Federal Acquisition Regulation, Service Contract Act, Davis Bacon Act, performance and subcontracting statutory requirements, and First Source Employment lawProgram Accolades:• Computerworld Honors Program Laureate – Economic Development (2012)• ACT-IAC Excellence.Gov Award Finalist – Excellence in Enterprise Efficiencies (2012)• NASCIO Recognition Awards Nominee – Enterprise IT Management Initiatives (2010) Show less

Washington Dc-Baltimore Area

OST was the MSP for the Government of the District of Columbia through our Information Technology Staff Augmentation (ITSA) program. Utilizing VMS technology from Peopleclick Authoria, ITSA committed to promoting efficiency in government and to providing business opportunities for Certified Business Enterprises (CBE) - District-based businesses certified by the DC Department of Small and Local Business Development (DSLBD).• Responsible for solution design, implementation, configuration,… Show more OST was the MSP for the Government of the District of Columbia through our Information Technology Staff Augmentation (ITSA) program. Utilizing VMS technology from Peopleclick Authoria, ITSA committed to promoting efficiency in government and to providing business opportunities for Certified Business Enterprises (CBE) - District-based businesses certified by the DC Department of Small and Local Business Development (DSLBD).• Responsible for solution design, implementation, configuration, and maintenance of Peopleclick VMS• Worked with internal, client, and vendor stakeholders to gather and analyze business requirements, established and documented standard operating procedures for contingent workforce process, provided training on tools and processes to vendors and government managers, and served as backup to and proxy for the project manager by running daily project operations and overseeing the ITSA project support staff• Managed the contingent labor lifecycle through requisition, sourcing, selection, engaging, onboarding, policy compliance, timesheet management, invoicing, payment, and offboarding• Responsible for design, creation, maintenance, analysis, and delivery of reports on key performance indicators, service level agreements, program compliance audits, and financial reconciliation status• Prepared program briefings for government officials for testimony at DC Council oversight and budget hearingsAt the outset of the ITSA program, OST implemented time-saving and cost-reducing processes that resulted in a 75% reduction in time-to-hire and significant cost savings over prior procurement methods. We expanded program adoption from one agency in 2008 - the Office of the Chief Technology Officer (OCTO) - to 24 government agencies by 2010, including OCTO, OSSE, DHS, MPD, DHCF, OUC, DOES, DCPS, DCRA, OCFO, DDOT, HSEMA, and CFSA. Show less

Washington Dc-Baltimore Area

Spherion On-Premise provided managed services under the legacy Enthusian brand, offering a vendor-neutral MSP for competitive sourcing of professional and technical contractors. Partnered with VMS tool provider Peopleclick, Enthusian was an end-to-end contingent workforce solution that engaged a diverse network of vendors in a wide range of professional fields. Our client, a division of a global media and entertainment company, was an industry-leading interactive services provider with… Show more Spherion On-Premise provided managed services under the legacy Enthusian brand, offering a vendor-neutral MSP for competitive sourcing of professional and technical contractors. Partnered with VMS tool provider Peopleclick, Enthusian was an end-to-end contingent workforce solution that engaged a diverse network of vendors in a wide range of professional fields. Our client, a division of a global media and entertainment company, was an industry-leading interactive services provider with approximately 30 million members around the world.During my tenure as Operations Manager, I drove cost savings initiatives through targeted reduction of excessive vendor markups. I reviewed our provider list and removed non-performing vendors while adding several providers of niche skill sets. I implemented a new program for a large client division with its own business rules and vendor list. As the subject matter expert on contingent labor at the client, I partnered with client HR to create content for internal employee information portals, providing contingent workforce education and process training materials to a worldwide audience. I increased revenue by 44% in Q3 2008 as direct result of my identifying, assessing, and absorbing rogue spend previously outside the VMS, and I engaged with the client's strategic sourcing department to capture SOW spend. Show less

Washington Dc-Baltimore Area

Spherion On-Premise provided managed services under the legacy Enthusian brand, offering a vendor-neutral MSP for competitive sourcing of professional and technical contractors.Our client, a division of a global media and entertainment company, was an industry-leading interactive services provider with approximately 30 million members around the world, sending roughly 450 million e-mails per day and about 1.5 billion instant messages per day. In 2005, Spherion received a client award… Show more Spherion On-Premise provided managed services under the legacy Enthusian brand, offering a vendor-neutral MSP for competitive sourcing of professional and technical contractors.Our client, a division of a global media and entertainment company, was an industry-leading interactive services provider with approximately 30 million members around the world, sending roughly 450 million e-mails per day and about 1.5 billion instant messages per day. In 2005, Spherion received a client award and was named a client Strategic Staffing Partner for services provided at the corporate parent and several global brands.My initial duties were to coordinate all client contingent labor interviews nationwide at an average rate of 75 interviews per week, with a peak of 115 scheduled interviews and 1000 emails exchanged in a single week. I went on to assume responsibility for all daily operations for the client VMS program, including requisitioning, budget approvals, interview coordination, onboarding, client policy compliance, timesheet management, contractor evaluations, offboarding, and vendor performance reviews. I supported implementation of the Spherion VMS for a new client through VMS configuration activities, data analysis, business process engineering, and client training; I served as acting VMS Operations Manager for that client for several months during a colleague's extended leave. Show less