• Manage and account for all Masonite stock and special order product at a total of 39 Home Depot locations across Tennessee, Kentucky, Indiana, and Virginia.• Responsible for calling on stores regularly and attending to all questions and issues that may arise from Home Depot Pro Desk and Millwork Desk.• Manage and create new Pro Business Sales relating to Masonite door orders. Responsible for assisting Home Depot Pro Desk in providing competitive price quotes in attempts to win new business from contractors and managed accounts.• Closed over $690,000 in new Pro Business Sales for Home Depot US during 2019, surpassing yearly goal of $225,000.

• Manage sales of Interior and Exterior Doors, Mouldings, Windows, Hardware and many other building products.• Bring in an average total of $20,000 in new customer sales daily alongside a team of 5 sales representatives.• Maintain competitive prices and close tabs with vendors and local suppliers to keep customer prices low and product on hand and in stock.• Review customer floor plans and blueprints to create Door and Window takeoff. Suggest options for styles and layouts of Doors, Windows and Mouldings with customer.• Walk house or property with customer/contractor to ensure order accuracy and ensure 100% satisfaction. • Manage the purchasing and receiving of all mouldings on a daily basis. Developed effective strategy for shipping and receiving of mouldings to streamline check-in process.• Resolve customer concerns and questions in-person and over the phone on a daily basis.

• Maintained a 90% installation ratio for new customers scheduled to be installed within a bi-weekly period.• Worked closely with inside sales representatives and installation technicians to ensure customer installation went smoothly and efficiently.• Resolved conflicts with new customers and educated on the proper use of their system.

• Managed inbound phone calls from customers inquiring about new residential security systems.• Closed 75% of all inbound calls and followed through to ensure system installation and complete customer satisfaction.• Was recognized as top salesman in inbound sales for several consecutive months in new customer sales and installation.• Worked closely with installation technicians to obtain approval for expedited customer installation or non-standard installations. • Responsible for qualifying new customer account by running credit check and collecting personal customer information to identify best system package offering.