Please complete the CAPTCHA to continue
@coateshire.com.au
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Matthew Mcmaster is listed as GM Customer Experience at CreditorWatch, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a work email signal at coateshire.com.au and a matched LinkedIn profile for Matthew Mcmaster.
Matthew Mcmaster previously worked as Senior Manager, Digital Sales & Service at Agl Australia and Digital Sales Manager at Agl Australia. Matthew Mcmaster holds Microsoft Technical Specialist - Sharepoint from Advanced Training.
This section adds company-level context without repeating Matthew Mcmaster's masked contact details.
AeroLeads found 1 current-domain work email signal for Matthew Mcmaster. Compare company email patterns before reaching out.
As a seasoned leader of Customer Experience & Operations, I am passionate about driving customer-centric strategies that elevate satisfaction and foster long-term loyalty, whilst feeding business acquisition. With over 15 years of experience leading diverse teams across various industries, I have honed my ability to anticipate customer needs, streamline processes, and deliver innovative solutions that enhance the overall customer journey.I thrive in dynamic environments where I can leverage data-driven insights and cross-functional collaboration to create seamless experiences that align with both customer expectations and business objectives. My approach combines a deep understanding of market trends, a commitment to operational excellence, and a relentless focus on continuous improvement.I believe that exceptional customer experience is not just a department, but a mindset that should permeate every level of an organisation. My goal is to empower teams to think like customers, act proactively, and always strive for excellence.Let's connect if you're interested in sharing insights on how to create meaningful and impactful customer experiences or explore opportunities for collaboration.
Listed skills include Team Leadership, Project Management, Analysis, Erp, and 46 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Sydney, NSW, AU
Accountability across this fast-growing commercial credit bureau to develop and execute comprehensive customer experience strategies to improve acquisition, engagement and retention. Leading and delivering a widely-remitted team across initiatives that make a difference to the bottom line via enhanced customer experience.Overseeing Customer Service.
Sydney, NSW, AU
Accountability for energy & telco digital growth, together with digital adoption of AGL's digital assets, including website, app & customer portal. Realised strong growth in all key remit areas with a simple yet effective strategy focusing on demand, conversion & retention, feeding a robust pipeline of departmental initiatives.Implemented strategies for.
Sydney, NSW, AU
Accountability for Australia's largest energy retailer's digital customers, with expansion from energy to incorporate telco services.Identification, implementation and overall management of a myriad of customer journey enhancements and initiatives, with focus on customer led decisioning and agile development.A/B testing combined with UX research ensured.
North Sydney, NSW, AU
Commenced in true start-up mode, accountable for product (>1 million members) and then accountable for revenue, where I identified & on-boarded strategic partners driving customer acquisition.With ATL marketing, strong UX/CX strategies performed at scale, adding hundreds of thousands of members within a short period, with ongoing enhancements to member.
Mascot, NSW, AU
Within Australia's largest equipment hire company, owned the customer process & sales strategies via lead nurturing, CRM management and sales data analysis. Achieved the sales methodology implementation, CRM implementation, adoption & strategy, and continuous improvement of the customer and sales life-cycle processes leading to sales person efficiency and.
Docklands, Victoria, AU
Like the ASX did for the exchange of shares, Property Exchange Australia (PEXA) removes the manual processes and paperwork associated with the exchange of property by allowing Land Registries, Financial Institutions and Practitioners to transact together, online. My contract role involved gathering functional and technical requirements of the business in.
Melbourne, VIC, AU
Adaptalift has grown rapidly to become the largest Australian privately owned and operated forklift company, with a fleet of over 10,500 units nationwide.- Managing, & recruiting for the business sales support and IT teams- Responsible operationally for all business systems- Project Management (ERP, CRM Implementations, mobile sales platform design &.
Denver, Colorado, US
Leading a support team for an award-winning global software company, with over 400,000 users across 150 countries. QSR develops and supports specialist software for qualitative and market research. I ran as part of a strong SDLC process supporting users and driving enhancements in the products.
Lead a team of Level 1+2 support analysts across ANZ, supporting 1000+ end users across 3 countries and 20+ sites. Responsible for all business 1st & 2nd level support, escalation strategies and IT procurement.
Quick answers generated from the profile data available on this page.
Matthew Mcmaster works for CreditorWatch.
Matthew Mcmaster is listed as GM Customer Experience at CreditorWatch.
AeroLeads has found 1 work email signal at @coateshire.com.au for Matthew Mcmaster at CreditorWatch.
Matthew Mcmaster is based in Greater Melbourne Area, Australia, Australia while working with CreditorWatch.
Matthew Mcmaster has worked for Creditorwatch, Agl Australia, Getcreditscore.Com.Au, Coates Hire, and Property Exchange Australia Ltd (Pexa).
You can use AeroLeads to view verified contact signals for Matthew Mcmaster at CreditorWatch, including work email, phone, and LinkedIn data when available.
Matthew Mcmaster holds Microsoft Technical Specialist - Sharepoint from Advanced Training.
Matthew Mcmaster is listed with skills including Team Leadership, Project Management, Analysis, Erp, Customer Service, Business Process Improvement, Continuous Improvement, and Crm.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contacts